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Rostering Coordinator (Part Time)

Assigned Guardian Angel healthcare services
Ravenhall VIC

Quick Apply

Job Details

Permanent | Part-time
From $32.73 an hour
6 days ago

Qualifications

Management
Microsoft Office
Administrative experience
Leadership
Communication skills

Full Job Description

Rostering Coordinator – NDIS / Disability Services

Assigned Guardian Angel (AGA)
Part-Time | Wednesday to Friday | 9:00 am – 4:30 pm
21 hours per week | Office-Based

Join Our Team

Assigned Guardian Angel (AGA) is looking for an organised, proactive and people-focused Rostering Coordinator to join our growing team.

This is a fantastic opportunity for someone who enjoys working with people, solving problems and keeping things organised. You will play an important role in coordinating our support workers and ensuring our NDIS participants receive reliable and consistent support.

If you have experience in rostering, scheduling, administration, disability, healthcare, aged care or community services, we would love to hear from you.

About Assigned Guardian Angel

Assigned Guardian Angel is a registered NDIS provider committed to delivering high-quality, person-centred support to people living with disability.

We pride ourselves on creating a supportive environment for both our participants and our employees, with a strong focus on communication, teamwork, professionalism and quality service.

About the Role

As our Rostering Coordinator, you will be responsible for coordinating support worker rosters, managing changes and ensuring shifts are appropriately covered.

No two days will be exactly the same. You will regularly communicate with support workers, participants, families and the management team to keep services running smoothly.

Your responsibilities will include:

Preparing and maintaining accurate support worker rosters
Matching support workers with participants based on availability, skills, preferences and support requirements
Coordinating shift allocations and finding replacements when required
Managing staff leave, cancellations, shift changes and last-minute coverage
Communicating roster updates with support workers
Liaising with participants and families regarding service schedules
Monitoring staff attendance and following up on missed or cancelled shifts
Maintaining accurate staff availability and rostering records
Assisting with the onboarding and rostering of new support workers
Checking that workers have the required compliance documentation before being allocated shifts
Identifying staffing gaps and communicating recruitment needs to management
Maintaining accurate information within our rostering and client management systems
Supporting general administration and operational tasks when required

About You

We are looking for someone who is highly organised, confident communicating with people and able to think quickly when plans change.

You will ideally have:

Previous experience in rostering, scheduling, workforce coordination or administration
Strong organisational and time-management skills
Excellent verbal and written communication skills
Confidence communicating with staff, participants and families
Strong attention to detail
The ability to manage multiple priorities in a busy environment
Good problem-solving skills and the ability to find solutions quickly
Confidence using Microsoft Office and rostering/client management systems
A professional approach to confidential and sensitive information
A reliable, positive and team-focused attitude

Highly Regarded

Experience in any of the following will be highly regarded:

NDIS or disability services
Aged care
Community services
Healthcare
Support worker rostering
SCHADS Award
Sling or similar rostering software

What We’re Looking For

The right person for this position will be someone who is:

Reliable and accountable
Friendly and approachable
Calm under pressure
Highly organised
A strong communicator
Solution-focused
Comfortable making phone calls and following up with staff
Able to adapt quickly when roster changes occur
Passionate about providing excellent service

Position Details

Employment: Part-Time
Days: Wednesday to Friday
Hours: 9:00 am – 4:30 pm
Total Hours: Approximately 21 hours per week
Pay: From $32.73 per hour
Work Arrangement: Office-based

Interested?

If you are an organised and motivated person who enjoys working in a fast-paced, people-focused environment, we would love to hear from you.

Apply today with your resume and tell us about your previous rostering, scheduling, administration or NDIS experience.

We look forward to welcoming the right person to the Assigned Guardian Angel team.

Pay: From $32.73 per hour

Work Location: In person

Quick Apply

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