Join Us as Head of Data, Digital & AI – Corporate & Institutional Banking (CIB)
What’s the role?
We are seeking an exceptional leader to join Corporate & Institutional Banking (CIB) as Head of Data, Digital & AI. Reporting to the GM, Data, Digital & AI, this pivotal executive role will lead the transformation of how data, analytics, digital innovation and artificial intelligence drive banker productivity, client outcomes and business performance.
This is a rare opportunity to define and execute a market-leading Data, Digital & AI strategy within one of Australia's leading institutional banking environments. You will be responsible for embedding analytics and AI directly into banker workflows, creating intelligent, role-aware AI agents and delivering innovative solutions that help bankers make better decisions, improve client engagement and unlock sustainable growth.
The Opportunity
As the Head of Data, Digital & AI – CIB, you will lead specialist analytics, intelligence and agentic delivery teams to build and scale next-generation capabilities across Corporate & Institutional Banking. Working closely with business, risk, finance and technology leaders, you will drive the evolution of a modern intelligence ecosystem that enables faster, smarter and more informed decision-making.
Key responsibilities include:
- Defining and delivering the Data, Digital & AI strategy for Corporate & Institutional Banking.
- Leading the analytics, intelligence and agentic workforce agenda.
- Designing and implementing AI-powered and conversational analytics solutions embedded into banker workflows.
- Building role-aware AI agents that support client preparation, opportunity identification, daily planning and execution activities.
- Leveraging enterprise data, analytics and intelligence capabilities to enhance productivity and decision quality.
- Developing and governing risk, credit, capital and balance sheet models.
- Driving agentic workflows that automate analysis, monitoring and low-value activities.
- Partnering with Risk, Finance and Technology teams to ensure robust governance, transparency and regulatory compliance.
- Championing a data-driven culture and increasing data and AI literacy across CIB
What Success Looks Like
You will deliver transformative outcomes including:
- Analytics and AI seamlessly embedded into daily banker activities.
- Broad adoption of AI agents that create measurable productivity gains.
- Better client outcomes through integrated, whole-of-bank insights.
- Enhanced balance sheet, capital and risk decision-making.
- Stronger business performance through improved capacity, decision quality and efficiency.
A trusted and highly adopted intelligence platform across the organisation
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What do I need?
You are a commercially minded executive with deep expertise in institutional banking and a proven track record leading large-scale data, analytics and AI transformations within complex, regulated environments.
You will bring:
Essential Experience
- Deep understanding of Corporate & Institutional Banking, balance sheet optimisation and risk management.
- Significant leadership experience delivering data, analytics and AI capabilities within regulated financial services environments.
- Strong quantitative and analytical capability, including model design, interpretation and governance.
- Experience embedding analytics into front-line business decision-making.
- Exceptional stakeholder management skills, with the ability to influence across business, risk and technology functions.
- Extensive experience operating within institutional banking environments
Desirable Experience
- Experience deploying AI assistants, agentic workflows or autonomous AI solutions.
- Exposure to conversational analytics and digital product development.
- Knowledge of capital, liquidity or treasury analytics.
- Experience leading enterprise-wide data culture transformation initiatives.
Leadership Capabilities
- Commercial acumen and strategic thinking
- Executive stakeholder engagement
- Exceptional people leadership
- Systems thinking and complex problem-solving
- Outstanding written and verbal communication skill
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
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