In-Demand Operations manager Jobs in Prairiewood, Nsw

Manager Service Operations
Sourceo —Macquarie Park NSW
- Full-time
- Management
- Leadership
- Parental leave
5d
National Operations Manager - Viscount Australia Pooling
Viscount Reuse —Erskine Park NSW
- Full-time
Quick Apply
5d
Operations Manager – Enhanced Services, (Youth & Adult)
Uniting —Penrith NSW
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
13d
Director of Care & Operations
Radical Recruitment —Bonnyrigg NSW
- $130,000 - $140,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick Apply
Senior Facilities Manager
Colliers —Caddens NSW
- Full-time
- Communication skills
- Time management
- Parental leave
Quick Apply
1d
Duty Manager - Atura Oran Park
EVT Group —Oran Park NSW
- Overtime
- Sales
- Communication skills
- Hotel experience
- Annual leave
- Parental leave
9h
Facilities Manager - Data Centre Operations
Westpac Group —North Ryde NSW
- Full-time
- Microsoft Office
- HVAC
- Computer skills
14d
Third-Party Operations & Bulk Store Manager
Diageo —Huntingwood NSW
- Full-time
- Hybrid work
- Manufacturing
- Parental leave
- Employee discount
Associate Director Partner Operations
Optus —Macquarie Park NSW
- Management
- Analysis skills
- Leadership
- Parental leave
- Employee discount
12d
Front Office Manager - Atura Blacktown
EVT Group —Prospect NSW
- Weekend availability
- Management
- Communication skills
- Hotel experience
- Parental leave
7d
Retail Manager
Zadas taste —Auburn NSW
- $78,000 - $88,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick Apply
12d
Assistant Site Manager Operations - Villawood
Bunnings —Villawood NSW
- Weekend availability
- Sales
- Leadership
- Café
- Parental leave
5d
Facilities Manager
Colliers —Chester Hill NSW
- Full-time
- Management
- Maintenance
- Communication skills
Quick Apply
Facilities Manager
Bankstown Sports Club —Bankstown NSW
- Full-time
- Hospitality
- Management
- Maintenance
- Free parking
- Annual leave
Quick Apply
Operations & Maintenance Director NSW
Yunex Traffic —Rydalmere NSW
- Full-time
- Management
- Maintenance
Production Manager
Premier Fresh Australia Pty Ltd —Silverwater NSW
- $85,000 - $100,000 a year
- Urgently hiring
- ERP systems
- Warehouse experience
- Computer skills
Quick Apply
Production Manager - East
JamesFisher —Kirrawee NSW
- Full-time
- Management
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
Medical Administration Operations Manager (Health Manager Level 2)
NSW Health —Campsie NSW
- $118,821 - $140,201 a year
- Full-time
- Education
- No degree
- Parental leave
- Employee assistance program
4d
Operations Team Leader
My Guardian —Sydney Olympic Park NSW
- Full-time
- Computer skills
- Leadership
- Communication skills
Quick Apply
Assistant Centre Manager
Young Academics —Yagoona NSW
- Full-time
- CPR Certification
- Education
- Bachelor's degree
Quick Apply

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Manager Service Operations

Sourceo
Macquarie Park NSW

Apply Now

Job Details

Full-time
5 days ago

Benefits

Parental leave

Qualifications

Knowledge management
Management
ITIL
Problem management
Leadership

Full Job Description

Date: 25 Aug 2026

Location:

Macquarie Park, Australia

Company: Singtel Group

Job Title: Manager Service Operations

Reporting to: Jess Loader

Talent Acquisition Partner: Ranya Kumar

Location: Melbourne

Optus is an Australian telecommunications company, providing over 11 million services daily to our customers across mobile, broadband, and digital solutions.

Are you prepared to guide a team toward operational excellence and deliver outstanding service to our customers? We seek an ambitious Manager Service Operations who will play a key role in ensuring our Service Centre teams provide flawless customer service and surpass expectations. This is an outstanding chance to join a dynamic, fast-paced environment where your leadership will create positive change and improve performance overall.

What You’ll Do | Your day to day will consist of:

Provide high-level operational leadership, training and development to Service Centre teams, encouraging outstanding performance.
Foster a high performance culture focused on customer satisfaction, accountability and continuous improvement

Ensure operational deliverables are met in line with customer expectations and Optus policies.
Review and improve policies and procedures to streamline processes, reduce costs, and improve client outcomes.
Coordinate resources to ensure efficient use and alignment between service teams.
Conduct performance reviews and assist in the establishment of clear development plans for team members

Handle customer concerns and complex issue resolutions effectively.
Participate in service review and operational governance forums

Work closely with the Delivery extended leadership team to align operations with strategic direction and drive continual service improvement.

What You Bring | What makes you perfect for the role?

Proven experience in operational leadership within a customer-focused environment.
Experience supporting Enterprise customers within a Managed Service Provider (MSP) or large IT services organisation.
Proven ability to drive ITIL best practices across Incident, Request, Problem and Knowledge Management processes

Strong understanding of Managed Networks Services operations supporting enterprise and government customers

Outstanding judgment and problem-solving skills in high-level operational issues.
Ability to successfully implement improvements based on performance data and customer feedback.
Strong relationship-building skills with representatives of other business units.
A dedication to encouraging a culture of customer focus, innovation, and improved productivity.

The good stuff…. | What’s in it for you?

Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity)

Apply Now

Refine Your Search

operations manager jobs in prairiewood, nsw

Manager Service Operations

National Operations Manager - Viscount Australia Pooling

Operations Manager – Enhanced Services, (Youth & Adult)

Director of Care & Operations

Senior Facilities Manager

Duty Manager - Atura Oran Park

Facilities Manager - Data Centre Operations

Third-Party Operations & Bulk Store Manager

Associate Director Partner Operations

Front Office Manager - Atura Blacktown

Retail Manager

Assistant Site Manager Operations - Villawood

Facilities Manager

Facilities Manager

Operations & Maintenance Director NSW

Production Manager

Production Manager - East

Medical Administration Operations Manager (Health Manager Level 2)

Operations Team Leader

Assistant Centre Manager

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