In-Demand Sales support coordinator Jobs in Docklands, Vic

Client Engagement Co-Ordinator
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee assistance program
- Employee discount
2d
Sales Operations Coordinator
Moose —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
21h
Marketing Coordinator
HENSELITE —Fairfield VIC
- $35 - $40 an hour
- Part-time
- Marketing
- Microsoft Office
- Education
Quick Apply
3d
Sales & Guest Experience Coordinator
Belgravia Health & Leisure Group Pty Ltd —Keilor East VIC
- Part-time
- Sales
- First Aid Certification
- Leadership
Product Development Chef / Technologist
Glendal Food Co —Brunswick VIC
- From $80,000 a year
- Part-time
- Microsoft Excel
- Culinary experience
- ERP systems
- Free food
Quick Apply
4d
VM & Stock Coordinator - Fawkner
Taking Shape —Fawkner VIC
- Full-time
- Management
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick Apply
Recruitment Consultant
Woods & Co —Melbourne VIC
- $70,000 a year
- Management
- Business development
- Human resources
14h
Unit Coordinator
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Nursing
Expression of Interest | Residential Property & Communities | Melbourne R0193635 Accolade on A'Beckett St South Melbourne, Victoria | Melbourne, Victoria Full time
Greystar —South Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Front desk
Delivery Coordinator - Geely Brighton (Full Time)
Jowett Motor Group —Gardenvale VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
14d
Front Office Coordinator/Patient Coordinator
Dental Boutique —Balwyn VIC
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
10d
Support Coordinator
People First Allied Health —Melbourne VIC
- $35 - $45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Travel reimbursement
- Work from home
Quick Apply
8d
Coordinator
Officeworks —Melbourne VIC
- Rotating roster
- Sales
- Customer service
- Leadership
- Employee assistance program
9d
Commercial and Sales Assistant
McCain Foods Limited —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Work from home
9d
Sales And Marketing Coordinator
InSight Systems —Vermont VIC
- $35 - $40 an hour
- Part-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick Apply
11d
Resident Services Coordinator
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Marketing Coordinator
Wavelink —Hawthorn VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Customer Service and Administrator
Silverback Services Pty Ltd —Sunshine West VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
3d
Business Support Coordinator
Chiesi Farmaceutici —Melbourne VIC
- Temporary
- Research
- Microsoft Office
- Administrative experience
8d
Business Manager
oOh! —South Melbourne VIC
- Full-time
- Paid training

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Client Engagement Co-Ordinator

Aeralife -
Hawthorn VIC

Apply Now

Job Details

Full-time
2 days ago

Benefits

Employee assistance program
Employee discount
Referral program
Salary packaging
Insurance services

Qualifications

CRM software
Customer service
Intake
Driver Licence
Organisational skills
Communication skills
Time management

Full Job Description

Help older Australians and their families navigate one of life's most important decisions.

Are you a compassionate and customer-focused professional who thrives on building meaningful relationships? Do you enjoy helping people during important life transitions while delivering exceptional service?

Aeralife is looking for an experienced Client Engagement Coordinator to join our team and play a key role in supporting prospective residents and their families throughout the aged care admissions journey.

Based at our Support Office in Hawthorn , you'll be the first point of contact for many families exploring aged care options. Through your warm, professional and empathetic approach, you'll help guide families with confidence, making a genuine difference during what can often be a significant and emotional transition.

The Opportunity

As our Client Engagement Coordinator, you'll manage enquiries from prospective residents and families, providing accurate information, coordinating tours and supporting admissions outcomes across our aged care communities.

This is a relationship-focused role that combines customer service, administration and sales support, making it ideal for someone who enjoys connecting with people while working in a purpose-driven environment.

You will work closely with Client Services Managers and operational teams to deliver a seamless customer experience from first enquiry through to admission.

What You'll Be Doing

Be the first point of contact for prospective residents and families via phone and email
Provide timely, professional and compassionate support throughout the enquiry process
Maintain accurate customer records and interactions within the CRM system
Coordinate and schedule tours with prospective residents and family members
Follow up with tour attendees and support ongoing engagement opportunities
Provide information relating to residential aged care services, Resident Agreements, billing and Services Australia processes
Identify customer needs and ensure enquiries are directed and resolved efficiently
Escalate complex enquiries to the appropriate stakeholders when required
Work collaboratively with Client Services Managers and residential teams to support occupancy outcomes
Contribute to service improvements and initiatives that enhance the customer experience
Travel to Aeralife residences and Support Office locations as required

What We Offer

As part of the Aeralife team, you'll have access to a range of benefits designed to support your wellbeing and professional growth:

Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our team
Ongoing learning and professional development opportunities to support your career growth
A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
Employee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate family
Salary packaging benefits to help maximise your take-home pay
Novated leasing and vehicle financing options
Discounted private health insurance
Exclusive employee discounts and lifestyle benefits including travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
Staff values and service awards that celebrate individual and team achievements

About You

You are a highly organised and empathetic professional who genuinely enjoys supporting people. You bring outstanding communication skills, strong attention to detail and a commitment to delivering exceptional customer experiences.

To be successful in this role, you will have:

A qualification relevant to the role and function of this position
Current NDIS Worker Screening Check
Excellent customer service skills, demonstrating patience and empathy
Strong verbal and written communication skills
Strong time management and organisational skills
Excellent computer literacy and competency in CRM systems
High attention to detail and accuracy
Current Australian Driver Licence
Ability to travel to Aeralife residences and Support Office locations as required

Highly regarded:

Previous experience in aged care admissions, customer engagement or intake services
Knowledge of aged care services and current aged care legislation
Working knowledge of the Australian National Aged Care Classification (AN-ACC) funding model
Experience supporting customers and families through complex decision-making processes

About Aeralife

As a proudly Australian-owned aged care provider with more than 20 years of experience, Aeralife specialises in premium residential aged care.

Guided by our values of Passion, Innovation, Empathy and Respect , we are committed to creating communities where residents feel safe, connected and truly at home.

Our people are at the heart of everything we do. We foster a supportive and collaborative culture where team members are empowered to make a meaningful difference every day.

Apply Now

If you're passionate about customer service and want to make a real impact in the lives of older Australians and their families, we'd love to hear from you.

Please submit your Resume and Cover Letter via the Apply Now button.

The successful candidate will be required to provide evidence of Australian work rights and a current NDIS Worker Screening Check.

Due to the volume of applications received, only shortlisted candidates will be contacted.

Apply Now

Refine Your Search

sales support coordinator jobs in docklands, vic

Client Engagement Co-Ordinator

Sales Operations Coordinator

Marketing Coordinator

Sales & Guest Experience Coordinator

Product Development Chef / Technologist

VM & Stock Coordinator - Fawkner

Recruitment Consultant

Unit Coordinator

Expression of Interest | Residential Property & Communities | Melbourne R0193635 Accolade on A'Beckett St South Melbourne, Victoria | Melbourne, Victoria Full time

Delivery Coordinator - Geely Brighton (Full Time)

Front Office Coordinator/Patient Coordinator

Support Coordinator

Coordinator

Commercial and Sales Assistant

Sales And Marketing Coordinator

Resident Services Coordinator

Marketing Coordinator

Customer Service and Administrator

Business Support Coordinator

Business Manager

I want to receive the latest job alert for sales support coordinator in docklands, vic

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