In-Demand Office Jobs in Bilinga Qld

Front Desk & Patient Experience Lead
Broadbeach Orthodontics —Broadbeach QLD
- $30 - $42 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
Quick Apply
Administration Support Officer
NORTHERN RIVERS IN HOME CARE —Tweed Heads NSW
- From $37.36 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Childcare
Quick Apply
12d
FULL TIME DEBT COLLECTION / ACCOUNTS RECEIVABLES OFFICER
Active Debt Recovery —Robina QLD
- From $57,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick Apply
12d
Office Administrator – Full Time
Platinum Seal Australia —Southport QLD
- $55,000 - $60,000 a year
- Full-time
- Office
- Administrative experience
- QuickBooks
Quick Apply
5d
Admin Manager
Coolangatta Hotel —Coolangatta QLD
- Hospitality
- Microsoft Excel
- Management
9d
Administration Officer - Robina State High School
Queensland Government —Gold Coast QLD
- Temporary
- Microsoft Office
- Organisational skills
- Communication skills
4d
Accounts Assistant
BDS Mechanical Repairs Aus —Gold Coast QLD
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
2d
Site Administrator
Compass Group Australia —Coolangatta QLD
- $87,253 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free food
Contract Administrator
Brookhaven Homes Pty Ltd —Gold Coast QLD
- $85,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick Apply
3d
Administrative Support Officer
Griffith University —Southport QLD
- $76,126 - $80,321 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Quick Apply
9d
Office & Customer Experience Coordinator
BLD Group Pty Ltd T/a Crest Joinery —Southport QLD
- $60,000.00 - $92,194.10 a year
- Full-time
- Construction experience
- In-person
- AI
Quick Apply
9d
Experienced Receptionist & Administration Officer – Automotive Dealership
Pickering Automotive Group —Gold Coast QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick Apply
Data Analyst
East Coast Car Rentals —Southport QLD
- $80,999 - $81,000 a year
- Urgently hiring
- Microsoft Excel
- Management
- SQL
Quick Apply
Accounts Receivable Officer
Palm Lake Group —Southport QLD
- Urgently hiring
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance program
10d
Front Office Control Clerk / Front Office Lead
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Management
- Communication skills
- Office experience
Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
- $65,000 - $75,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Front desk
- Employee discount
Quick Apply
2d
Front Office Host/PBX
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Weekend availability
- Communication skills
- Office experience
- Flexible schedule
Front Office Supervisor
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
Administration Officer - Reliever (Mental Health and Specialist Services)
Queensland Government —Gold Coast QLD
- Part-time
12d
Day of Surgery and Second Stage Recovery Coordinator
Ramsay Health Care —Benowa QLD
- $62.29 - $67.02 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Computer skills
- Referral program
Quick Apply
6d

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Front Desk & Patient Experience Lead

Broadbeach Orthodontics
Broadbeach QLD

Quick Apply

Job Details

Permanent | Part-time
$30 - $42 an hour

Qualifications

Organisational skills
Front desk
Orthodontics
Communication skills

Full Job Description

Front Desk & Patient Experience LeadPermanent Part-Time | 3–4 Days Per Week

Broadbeach Orthodontics, Gold Coast

Help us create confident smiles from the moment our patients walk through the door.

At Broadbeach Orthodontics, we believe creating beautiful smiles starts with creating exceptional patient experiences. Every interaction matters, and we're looking for someone who shares our commitment to making every patient and family feel genuinely welcomed, valued, and cared for.

We're seeking an enthusiastic, organised, and people-focused Front Desk & Patient Experience Lead to become the heart of our practice. This is a hands-on role where you'll lead our front office, create a seamless patient journey, and help shape the warm, welcoming culture we're known for.

Orthodontic treatment is a journey, and our patients visit us regularly over many months, sometimes years. That's why we're looking for someone who understands the importance of building relationships, remembering the little details, and making every visit a positive experience.

This is more than a reception role. It's an opportunity to become an integral part of a close-knit team, with genuine career progression into a Practice Manager position as our practice continues to grow.

About the Role

As our Front Desk & Patient Experience Lead, you'll be the first smile our patients see and the reassuring voice they hear. You'll lead the day-to-day operation of our front office, coordinate the patient journey, and ensure every interaction reflects the caring, professional standards of Broadbeach Orthodontics.

Key Responsibilities

Welcome every patient and family with warmth, professionalism, and genuine care.
Lead the daily operation of our front office and reception.
Coordinate appointments and manage the clinical schedule efficiently.
Answer phone calls and patient enquiries with confidence, empathy, and professionalism.
Ensure every patient enjoys a seamless, personalised experience from their first enquiry through to the completion of treatment.
Process payments and maintain accurate patient records.
Support the clinical team with administrative and organisational tasks.
Identify opportunities to improve systems, workflows, and the overall patient experience.
Help foster a positive, supportive, and professional team culture.
Maintain a welcoming, organised, and beautifully presented reception environment.

About You

We're looking for someone who genuinely loves working with people and believes exceptional service is found in the little things.

You'll bring:

A warm, friendly, and professional manner.
A genuine passion for creating outstanding customer experiences.
A hospitality mindset you naturally make people feel welcome, comfortable, and valued.
Exceptional communication and relationship-building skills.
Strong organisational skills and attention to detail.
The ability to remain calm, positive, and solutions-focused in a busy environment.
Initiative, confidence, and a willingness to take ownership.
A collaborative approach and a desire to contribute to a positive workplace culture.

Previous experience in dental or orthodontics is highly regarded; however, we also welcome applicants from hospitality, premium retail, healthcare, or other customer-focused industries. We believe attitude, kindness, and a genuine passion for caring for people are just as important as experience.

What We Offer

Permanent part-time position (3–4 days per week).
Competitive remuneration based on experience.
A supportive, collaborative, and positive team environment.
Ongoing training, mentoring, and professional development.
Genuine career progression into a Practice Manager role.
The opportunity to work in a modern, well-established specialist orthodontic practice.
A workplace where your ideas, initiative, and contribution are genuinely valued.

Meet the Team

At Broadbeach Orthodontics, we're a close-knit team that genuinely enjoys coming to work each day and that includes our much loved resident Toy Cavoodle, Malachi.

Malachi is our unofficial Chief Happiness Officer, always ready to greet patients with a wagging tail and brighten everyone's day. If you're applying for this role, you'll need to be comfortable around dogs and happy to have a friendly four-legged colleague as part of your work family!

Why Join Broadbeach Orthodontics?

We don't just straighten teeth, we build confidence, create lasting relationships, and strive to make every patient feel comfortable and cared for throughout their orthodontic journey.

We're proud of our friendly, supportive culture and are looking for someone who shares our values of kindness, professionalism, teamwork, and excellence. If you're looking for a rewarding career where you can make a real difference in people's lives while growing into a leadership role, we'd love to hear from you.

Apply now by submitting your resume and a cover letter telling us why you'd be a great fit for the Broadbeach Orthodontics team. We can't wait to meet you and introduce you to Malachi!

Pay: $30.00 – $42.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

office jobs in bilinga qld

Front Desk & Patient Experience Lead

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