In-Demand Help desk support Jobs in Broadmeadows, Vic

Service Desk Analyst
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $5,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Sales Support Coordinator
Security Plus Shutters & Blinds —Melbourne VIC
- Part-time
- CRM software
- Sales
- Customer service
- Employee discount
Quick Apply
2d
Help Desk Coordinator
Modus Projects —Melbourne VIC
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
3d
Australian Open 2027 Workforce, Muster Room & Check In Team Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Service Desk Analyst
Capgemini Sogeti —Melbourne VIC
- Hybrid work
- Communication skills
13d
Gym Receptionist
PT2 Fitness Coaching and Nutrition —Camberwell VIC
- $69,900.00 - $82,382.19 a year
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Work from home
- Gym membership
Quick Apply
6d
Retail Planogram Merchandiser - Airport West - VIC
CROSSMARK Australia —Airport West VIC
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
8d
Retail Planogram Merchandiser - Maribyrnong - VIC
CROSSMARK Australia —Maribyrnong VIC
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
8d
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4
Australian Taxation Office —Melbourne City Centre VIC
- $84,028 - $91,199 a year
4d
Customer Service Ambassador - Full Time
SkyBus —Tullamarine VIC
- $29.20 an hour
- Weekend availability
- Communication skills
Workplace Technology Analyst
Yarra Valley Water —Melbourne VIC
- $93,958 - $100,657 a year
- Full-time
- Azure
- Management
- Office
- Annual leave
2d
Supporter Care Officer
Climate Council —East Melbourne VIC
- $79,500 - $80,000 a year
- Full-time
- Hybrid work
- Salesforce
- Research
- Office
Quick Apply
1d
Quality Business Partner
Mayflower —Pascoe Vale VIC
- Full-time
- Nursing
- Customer service
- Microsoft Office
- COVID-19 protective measures
- Parental leave
Facilities Assistant
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Hospitality
- Organisational skills
- AI
Quick Apply
Guest Service Agent Part Time
NOVOTEL —Melbourne VIC
- $27.97 an hour
- Part-time
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
19h
Assistant Commissioner, State Operations
Department of Justice and Community Safety —Melbourne City Centre VIC
- $240,938 - $310,385 a year
- Full-time
- Management
- Communication skills
10d
Retail Planogram Merchandiser - St Kilda - VIC
CROSSMARK Australia —St Kilda VIC
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
8d
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Facilities Ambassador
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Docklands VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply

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help desk support jobs near broadmeadows, vic

Service Desk Analyst

TasmanShield IT Systems Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
From $5,000 a month
6 days ago

Benefits

Visa sponsorship
Housing allowance
Health insurance
Dental insurance
Annual leave
Parental leave
Vision insurance
Maternity leave
Childcare assistance
Life insurance
Referral program

Qualifications

ITIL Foundation
ITIL Certification
Customer service
IT support
Communication skills
CompTIA A+
Help desk

Full Job Description

Service Desk Analyst

Employment Type: Full-Time
Monthly Salary: AUD $5,000 - $6,500 (depending on experience)

About the Role

We are looking for a motivated and customer-focused Service Desk Analyst to join our IT team. In this role, you will provide first-level technical support, troubleshoot hardware and software issues, and ensure timely resolution of IT service requests while delivering excellent customer service.

Key Responsibilities

Provide first-line technical support via phone, email, chat, and remote support tools.
Diagnose and resolve hardware, software, network, and application issues.
Log, prioritize, and manage incidents and service requests using a ticketing system.
Escalate complex issues to second- or third-level support teams when required.
Install, configure, and maintain desktops, laptops, printers, and mobile devices.
Support Microsoft 365, Active Directory, password resets, and user account management.
Maintain accurate documentation of incidents, resolutions, and knowledge base articles.
Meet service level agreements (SLAs) and contribute to continuous service improvement.

Requirements

Previous experience in a Service Desk, Help Desk, or IT Support role.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to prioritize tasks and work effectively in a fast-paced environment.
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are an advantage.

What We Offer

Competitive monthly salary of AUD $5,000 – $6,500, based on experience.
Professional development and certification support.
Opportunities for career growth.
Collaborative and supportive work environment.
Employee benefits and paid leave.

Apply Today

If you're passionate about technology and enjoy helping people solve technical challenges, we'd love to hear from you. Apply now by submitting your resume and a cover letter outlining your experience and why you're the right fit for this role. We look forward to welcoming you to our team!

Pay: From $5,000.00 per month

Benefits:

Childcare assistance
Dental insurance
Health insurance
Housing allowance
Life insurance
Maternity leave
Parental leave
Referral program
Visa sponsorship
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in broadmeadows, vic

Service Desk Analyst

Help Desk Technician

Sales Support Coordinator

Help Desk Coordinator

Australian Open 2027 Workforce, Muster Room & Check In Team Roles

Service Desk Analyst

Gym Receptionist

Retail Planogram Merchandiser - Airport West - VIC

Retail Planogram Merchandiser - Maribyrnong - VIC

Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4

Customer Service Ambassador - Full Time

Workplace Technology Analyst

Supporter Care Officer

Quality Business Partner

Facilities Assistant

Guest Service Agent Part Time

Assistant Commissioner, State Operations

Retail Planogram Merchandiser - St Kilda - VIC

Site Support Senior Technician

Facilities Ambassador

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