In-Demand Guest service agent Jobs in Parramatta Nsw

Hotel Duty Manager
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Reservations Agent
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Weekend Assistant (Shop Administration)
Bonza Bike Tours —The Rocks NSW
- $35.44 an hour
- Weekends only
- Hospitality
- English
- In-person
Quick Apply
3h
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills
Hotel Receptionist
APX Hotels Apartments —Haymarket NSW
- $25 - $27 an hour
- Weekend availability
- Front desk
- In-person
- Guest services
Quick Apply
5d
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
3h
Reservations Agent - Rydges World Square
EVT Group —Sydney NSW
- Part-time
- Customer service
- English
- Resort
- Parental leave
22h
At Your Service Agent
Marriott International, Inc —Chippendale NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
Reservations and Revenue Manager
West HQ —Rooty Hill NSW
- Management
- Sales
- Analysis skills
- Employee discount
- Gym membership
3d
Front Desk Agent/ Bell staff
Ace Hotel Sydney —Sydney NSW
- $26.70 - $40.50 an hour
- Part-time
- Employee assistance program
Quick Apply
Front Office Supervisor (Full Time)
SWISSOTEL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Concierge - Porter
Voyages Tourism Australia —Sydney NSW
- Full-time
- Customer service
- Resort
- Relocation assistance
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Hotel experience
5d
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
4d
Sales Coordinator
Marriott International, Inc —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
19h
Manager, AI Transformation
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Work from home

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Administrative Assistant/Receptionist
The Mind & Behaviour Clinic —Bankstown NSW
Maintain a clean, organized, and fully stocked reception and office area. Manage front desk operations, including answering phones, checking in clients, and…
$49,900.00 - $80,190.47 a year
Quick Apply
11d
Guest Service Agent - Rydges Parramatta
EVT Group —Rosehill NSW
Manage guest arrivals and departures efficiently, including accurate check-in/check-out, cashiering, daily transactions, and opening/closing duties in line with…
12d

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guest service agent jobs near parramatta nsw

Hotel Duty Manager

Hotel Mercure St Leonards
Greenwich NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
Communication skills

Full Job Description

Located on Sydney’s North Shore, Mercure St Leonards offers boutique-style hotel accommodation with modern amenities. The hotel is conveniently located, walking distance to public transport (St Leonards train station and Crows Nest metro station) providing easy access to Sydney city centre.

We are seeking a warm and welcoming Duty Manager with a passion for customer service and a commitment to creating memorable experiences for our guests. The position requires full-time hours on a rotating roster, Monday to Sunday (7am–3pm and 3pm–11pm).

Reporting to the Operations Manager, the Duty Manager position includes the following duties and responsibilities:

Greet guests on arrival and provide a warm, professional welcome.
Manage guest check-ins and check-outs efficiently.
Handle guest complaints and respond promptly to all guest enquiries.
Process guest payments and maintain accurate guest accounts.
Answer phone calls and respond to email enquiries in a timely manner.
Take and enter reservations accurately.
Conduct regular inventory checks.
Liaise with other departments, including the Food and Beverage and Housekeeping teams, to coordinate group bookings and ensure a seamless guest experience.

The successful applicant:

Mastery of Opera Cloud is preferred.
2 years experience as a Hotel Duty Manager or Guest Service Agent is required.
Experience in managing complaints
High attention to detail and the ability to work well under pressure
A very strong focus on customer service, good use of initiative, excellent communication skills and a high level of personal grooming and presentation.
Availability on weekends is a must.
Available to work on a rotating roster 7am to 3pm and 3pm to 11pm

Work in a friendly, cohesive team environment at Hotel Mercure, where we value differences and welcome applications from individuals of all backgrounds. If you are an experienced Duty Manager with good customer service skills, APPLY NOW!!!

Job Types: Full-time, Permanent

Application Question(s):

Are you authorised to work in Australia on a FULL-TIME basis (38 hours/week)?
(PLEASE ANSWER THE QUESTION) What motivated you to apply for this role?
(PLEASE ANSWER THE QUESTION) With which online reservation system are you familiar? Please list them.
(PLEASE ANSWER THE QUESTION) Are you available to work on weekends (this is a must)?
(PLEASE ANSWER THE QUESTION) Are you willing to work on a rotating roster (7am to 3pm and 3pm to 11pm)?
What is your expected gross salary?

Experience:

guest service agent: 2 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in parramatta nsw

Hotel Duty Manager

Reservation Sales Agent (RSA)

Reservations Agent

Weekend Assistant (Shop Administration)

Senior Hotel Receptionist

Hotel Receptionist

Reservation Agent

Reservations Agent - Rydges World Square

At Your Service Agent

Reservations and Revenue Manager

Front Desk Agent/ Bell staff

Front Office Supervisor (Full Time)

Concierge - Porter

Assistant Reservations Manager

Guest Services Opportunities - Front Desk & Bell Team

Business Development Manager

Moxy Crew All Rounder (Front Office)

Sales Coordinator

Manager, AI Transformation

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