Join Our Sales & Distribution Team
Sydney Harbour Marriott is seeking a highly organised and customer-focused Sales Coordinator to provide administrative, sales and operational support to our Sales & Distribution team. This role is ideal for a hospitality professional who enjoys building client relationships, coordinating group business and ensuring exceptional guest experiences from enquiry through to post-event follow-up.
About the Role
You will support group reservations, MICE (Meetings, Incentives, Conferences and Exhibitions) and other group-related business. You will act as a key liaison between clients and hotel departments, helping to maximise revenue through effective coordination, upselling and outstanding customer service.
Key Responsibilities
- Coordinate group bookings, room blocks and rooming lists.
- Manage client enquiries and ensure responses within 24 hours.
- Prepare contracts, confirmations, invoices, resumes and Banquet Event Orders (BEOs).
- Support sales activities to achieve hotel revenue targets.
- Conduct site inspections for corporate clients, travel agents and event organisers.
- Coordinate internal communications and VIP guest requirements.
- Assist with forecasting, reporting and sales presentations.
- Support the upselling of accommodation, meeting spaces and food & beverage offerings.
- Maintain client databases, records and sales documentation.
- Attend sales and group meetings and provide administrative support, including meeting minutes.
About You
You are a motivated hospitality professional with:
- Strong organisational and time management skills.
- Excellent written and verbal communication abilities.
- A customer-focused approach and relationship-building skills.
- Strong attention to detail and problem-solving capabilities.
- Revenue and sales awareness.
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- The ability to multitask and work effectively in a fast-paced team environment.
Preferred Experience
- Experience in hotel sales, reservations, events, front office or a related hospitality role.
- Qualifications in Hospitality, Tourism or Business (preferred).
- Experience with Marriott systems would be advantageous.
At Marriott, you'll be part of a globally recognised brand committed to exceptional guest service, career development, diversity and inclusion, and a positive team culture.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
