In-Demand Guest service agent Jobs in Parramatta, Nsw

Hotel Duty Manager
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
Rental Service Agent - Sydney (6-Month Full-Time Contract)
Indie Campers —Sydney NSW
- Weekend availability
- Hospitality
- English
- Referral program
Quick Apply
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Reservations Agent
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills
Hotel Receptionist
APX Hotels Apartments —Haymarket NSW
- $25 - $27 an hour
- Weekend availability
- Front desk
- In-person
- Guest services
Quick Apply
7d
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
1d
Weekend Assistant (Shop Administration)
Bonza Bike Tours —The Rocks NSW
- $35.44 an hour
- Weekends only
- Hospitality
- English
- In-person
Quick Apply
1d
Reservations Agent - Rydges World Square
EVT Group —Sydney NSW
- Part-time
- Customer service
- English
- Resort
- Parental leave
2d
Reservations and Revenue Manager
West HQ —Rooty Hill NSW
- Management
- Sales
- Analysis skills
- Employee discount
- Gym membership
5d
At Your Service Agent
Marriott International, Inc —Chippendale NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
Front Desk Agent/ Bell staff
Ace Hotel Sydney —Sydney NSW
- $26.70 - $40.50 an hour
- Part-time
- Employee assistance program
Quick Apply
Concierge - Porter
Voyages Tourism Australia —Sydney NSW
- Full-time
- Customer service
- Resort
- Relocation assistance
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Hotel experience
7d
Sales Coordinator
Marriott International, Inc —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
2d
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
5d
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Manager, AI Transformation
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Work from home

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Rental Service Agent - Sydney (6-Month Full-Time Contract)
Indie Campers —Sydney NSW
Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs; You're eligible to work in Australia, have a valid driver's…
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guest service agent jobs near parramatta, nsw

Hotel Duty Manager

Hotel Mercure St Leonards
Greenwich NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
Communication skills

Full Job Description

Located on Sydney’s North Shore, Mercure St Leonards offers boutique-style hotel accommodation with modern amenities. The hotel is conveniently located, walking distance to public transport (St Leonards train station and Crows Nest metro station) providing easy access to Sydney city centre.

We are seeking a warm and welcoming Duty Manager with a passion for customer service and a commitment to creating memorable experiences for our guests. The position requires full-time hours on a rotating roster, Monday to Sunday (7am–3pm and 3pm–11pm).

Reporting to the Operations Manager, the Duty Manager position includes the following duties and responsibilities:

Greet guests on arrival and provide a warm, professional welcome.
Manage guest check-ins and check-outs efficiently.
Handle guest complaints and respond promptly to all guest enquiries.
Process guest payments and maintain accurate guest accounts.
Answer phone calls and respond to email enquiries in a timely manner.
Take and enter reservations accurately.
Conduct regular inventory checks.
Liaise with other departments, including the Food and Beverage and Housekeeping teams, to coordinate group bookings and ensure a seamless guest experience.

The successful applicant:

Mastery of Opera Cloud is preferred.
2 years experience as a Hotel Duty Manager or Guest Service Agent is required.
Experience in managing complaints
High attention to detail and the ability to work well under pressure
A very strong focus on customer service, good use of initiative, excellent communication skills and a high level of personal grooming and presentation.
Availability on weekends is a must.
Available to work on a rotating roster 7am to 3pm and 3pm to 11pm

Work in a friendly, cohesive team environment at Hotel Mercure, where we value differences and welcome applications from individuals of all backgrounds. If you are an experienced Duty Manager with good customer service skills, APPLY NOW!!!

Job Types: Full-time, Permanent

Application Question(s):

Are you authorised to work in Australia on a FULL-TIME basis (38 hours/week)?
(PLEASE ANSWER THE QUESTION) What motivated you to apply for this role?
(PLEASE ANSWER THE QUESTION) With which online reservation system are you familiar? Please list them.
(PLEASE ANSWER THE QUESTION) Are you available to work on weekends (this is a must)?
(PLEASE ANSWER THE QUESTION) Are you willing to work on a rotating roster (7am to 3pm and 3pm to 11pm)?
What is your expected gross salary?

Experience:

guest service agent: 2 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in parramatta, nsw

Hotel Duty Manager

Rental Service Agent - Sydney (6-Month Full-Time Contract)

Reservation Sales Agent (RSA)

Reservations Agent

Senior Hotel Receptionist

Hotel Receptionist

Reservation Agent

Weekend Assistant (Shop Administration)

Reservations Agent - Rydges World Square

Reservations and Revenue Manager

At Your Service Agent

Front Desk Agent/ Bell staff

Concierge - Porter

Assistant Reservations Manager

Guest Services Opportunities - Front Desk & Bell Team

Sales Coordinator

Moxy Crew All Rounder (Front Office)

Business Development Manager

Manager, AI Transformation

More jobs to discover

I want to receive the latest job alert for guest service agent in parramatta, nsw

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