In-Demand Office manager Jobs in Heidelberg, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
4d
Office Manager
Acorn Wealth —Notting Hill VIC
- From $80,000 a year
- Full-time
- Office
- In-person
Quick Apply
12d
Administrative Officer
ROSIE'S LOVE AND CARE —Sunshine VIC
- $55,880.00 - $63,281.23 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Parental leave
Quick Apply
5d
Administration Officer
Aeralife —Epping VIC
- Full-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
- Employee discount
Administrative Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Administrative experience
- Communication skills
- Office experience
4d
Office Manager
Caseway —Tullamarine VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
10d
Administrative Officer
MITI DAY PROGRAM —Sunshine VIC
- From $28 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
5d
Executive Assistant & Office Manager
L.E.K. Consulting —Melbourne VIC
- CRM software
- Salesforce
- Office
- Health insurance
6d
Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience
Administrative Officer
Austin Health —Heidelberg VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Health insurance
6h
Office Manager
CPB Contractors —Melbourne VIC
- Full-time
- Office
- Microsoft Office
- Administrative experience
Front Office Assistant Manager
Voyages Tourism Australia —Melbourne VIC
- Full-time
- Customer service
- Supervising experience
- Resort
- Relocation assistance
13d
Office Manager
Mills Oakley —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Employee assistance program
- Referral program
Office Manager
CoStar Group —Melbourne VIC
- Full-time
- Office
- Organisational skills
- Time management
- Annual leave
Front Office Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Supervising experience
- Hotel experience
- Referral program
Administration Officer
Hello Home Doctor Service —Melbourne VIC
- From $28 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Administration Officer
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Administrative experience
- Communication skills
12d
Office Manager
Hearing Consultants Australia Pty Ltd —Camberwell VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Business development
Quick Apply
Administration Officer
Maurice Blackburn —Melbourne VIC
- Contract
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Parental leave
- Life insurance
10d
Front Office Manager
Travel + Leisure Co. —Melbourne VIC
- Weekend availability
- Hospitality
- Management
- Sales
- Health insurance
Quick Apply

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
4 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

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