In-Demand Assistant & transformation Jobs

Customer Service Representative - Yass
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- Full-time
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- Communication skills
- Employee assistance program
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Executive Assistant and Board Governance Officer
Corryong Health —Corryong VIC
- Part-time
- Administrative experience
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Assistance Director, AI Services | Full-time Temporary with a Possibility of Permanency
Digital Canberra —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Hybrid work
- AI
8d
Hospitality Manager - Multiple Openings
Rydges Melbourne —Melbourne VIC
- $78,000 - $88,000 a year
- Full-time
- Hospitality
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- Customer service
- Employee discount
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Quick Apply
Administration Assistant – Programs and Transformation (LIRRICS)
Downer Group —Brisbane QLD
- Full-time
- Administrative experience
- SharePoint
- Communication skills
- Parental leave
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4d
Associate Director, Assistant Coverage Banker, Global Subsidiaries
Standard Chartered —Sydney NSW
- CRM software
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- Health insurance
- Annual leave
Expressions of Interest - Entry Level Operators QLD Metallurgical Operations
Glencore —Mount Isa QLD
Customer Service Representative - Deniliquin
Department of Customer Service —Riverina NSW
- $74,118 - $90,386 a year
- Part-time
- Organisational skills
- Communication skills
- Employee assistance program
8d
Compliance Assistant
Ashurst LLP —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
Procurement Officer
CMA CGM —Melbourne VIC
- Contract
- Remote
- Management
- Microsoft Office
- Administrative experience
- Parental leave
2d
AI Business Transformation Manager
Fujitsu —Sydney NSW
- Hybrid work
- Bachelor's degree
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Administration Assistant
Inchcape —Melbourne VIC
- Contract
- Microsoft Office
- Administrative experience
- Communication skills
- Opportunities for advancement
Specialist SA, Developer Transformation
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Public speaking
- SQL
Trade Assistant
Epiroc —Orange NSW
- Computer skills
- Parental leave
Principal Assistant & Office Experience Coordinator
Boston Consulting Group —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Talent & Workforce Strategy Lead
Australian Red Cross Lifeblood —West Melbourne VIC
- $15,900 - $165,000 a year
- Full-time
- Remote
- Management
- Analysis skills
- Bachelor's degree
- Parental leave
- Employee assistance program
1d
Cinema Worker Level 5
EVT Group —North Mackay QLD
- $33.68 - $40.34 an hour
- Management
- Sales
- Administrative experience
Regional Manager - South West WA (New Region)
The Reject Shop —South West WA
- $17,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
ICT Training Officer
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Scripting
- SharePoint
- Communication skills
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9d
Trainee - Unaccredited Position
NSW Health —Dubbo NSW
- Temporary
- Medicine
- Patient care
- Computer skills
11d

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Customer Service Representative - Yass

Department of Customer Service -
New South Wales

Apply Now

Job Details

Full-time
$74,118 - $90,386 a year
8 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Department of Customer Service

Reference number

req53075

Occupation

Customer Service Attendant EOI

Work type

Full-Time

Location

Regional NSW

Salary Information

$74,118 - $90,386 + superannuation

Closing date

28 July 2026 at 10:00am

Customer Service Representative
SNSW Clerk Grade 3/4 - starting annual salary $74,118 plus superannuation and leave loading
Employment Type:
1 x temporary 12-month part-time contract (20 hours per week) and Talent Pool Opportunity
This role is Monday to Friday and requires a minimum of 4 hours per shift.
Location: Yass Service Centre (Yass spoke site of Goulburn)
Please note: This recruitment will only be used to fill roles or create a talent pool for this specific location and immediate surrounding area.

Looking for a rewarding role where your people skills can make a real difference? Join our Service Centre team and help deliver exceptional customer experiences by providing support and solutions to members of our local community every day. We're growing our team at the Yass Service Centre and are looking for enthusiastic, customer-focused professionals who are passionate about helping others.
If you enjoy working with people, solving problems and making a positive impact, we'd love to hear from you!

What are ‘hub and spoke’ Service Centres?

In some regional or remote areas, a ‘hub’ Service Centre acts as the parent of one or more ‘spoke’ Service Centre locations. The hub and spoke models share a leadership team and operate in such a way that team members will be required to work between locations.
Yass Service Centre is the spoke site for Goulburn Service Centre.

About you
We're looking for someone who enjoys working with people and takes pride in delivering great customer service.

You might come from retail, hospitality, administration, banking, community services, or another customer-focused role. What matters most is your ability to communicate confidently, build rapport quickly, and help customers with empathy and professionalism.

You'll thrive in this role if you're a team player who enjoys problem-solving, can remain calm in a busy environment, and is passionate about helping others. You're reliable, approachable, and committed to making every interaction a positive one.

What You'll Bring
You don't need to have all the answers on day one. We're looking for people with the right mindset and a willingness to learn.

A passion for customer service and helping people

Strong communication skills and a friendly, approachable style

Confidence navigating enquiries, solving problems and achieving positive outcomes

Strong organisational skills and attention to detail

Comfort using technology and learning new systems

Professionalism when handling personal and confidential information

A collaborative, team-focused approach

Adaptability and resilience in a fast-paced environment

Your Impact
As the welcoming face of our Service Centre, you'll help customers access the information, support and services they need. In this varied role, you'll provide support through a mix of face-to-face customer interactions and phone enquiries by providing professional, respectful and customer-focused service. You'll contribute to positive outcomes for customers while helping create an inclusive environment where people feel valued, supported and understood.

About Service NSW
Service NSW makes it easier to access government services for people and businesses across NSW.
At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all citizens and businesses across NSW.

Operating hours:
In our Service Centres hours vary between locations. You can check the opening hours for each Service Centre here. Flexibility is required to work on a rotating roster between the Service Centre’s operational hours which may include Saturdays.
The Service NSW Award hours are 6:30am – 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.
Part-time – minimum 14 hours per week - (Monday to Friday)
Full-time – 35 hours per week
Hours are also subject to change based on the needs of the business.

What we offer

Personal development – excellent development opportunities for someone ready for the next step in their career! Excellent career growth and learning development opportunities.

Access to health and well-being programs - Including Fitness Passport and EAP (Employee Assistant Program) - Wellbeing programs and resources available

How to apply
Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Closing Date: Monday 27 July 2026 at 9:59am

Further Information:
For enquiries relating to recruitment please contact Joy Lethieullier via [email protected]

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

This role has been advertised externally and a talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

assistant & transformation jobs

Customer Service Representative - Yass

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