In-Demand Information officer Jobs in Woodvale, Wa

ICT Customer Support Officer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
12d
Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
ICT Helpdesk Officer
Northfleet —Osborne Park WA
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Work Order Write Up Assistant
ALS —Wangara WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
2d
Customer Support Officer - First Nations Identified Role
APM Communities —West Perth WA
- Full-time
- Customer service
- Parental leave
Quick Apply
Accounting and Bookkeeping Officer
Sun Agriculture Pty. Ltd. —Landsdale WA
- $40 - $50 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Finance
Quick Apply
Accounts Payable Officer (6 Month Fixed Term Contract)
Capricorn —Perth WA
- Contract
- Microsoft Excel
- Microsoft Outlook
- Sales
- Wellness program
- Gym membership
Quick Apply
12d
Access and Inclusion Officers - Expression of Interest
HelpingMinds Ltd —Perth WA
- $42.82 - $45.15 an hour
- Full-time
- Experience working with children
- First Aid Certification
- Psychology
- Wellness program
- Annual leave
Quick Apply
HR & Client Relations Officer – Perth
Talentconnect360 —Osborne Park WA
- $55,000 - $60,000 a year
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
Administration Officer
CSIRO —Perth WA
- $76,000 - $96,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
13d
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Consultant Support Officer
Next Health —Osborne Park WA
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Gym membership
Quick Apply
Customer Service Officer
BGIS —Perth WA
- $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
- Referral program
Graphics and Social Media Coordinator
Derbarl Yerrigan Health Service Aboriginal Corporation —Perth Eastern Suburbs WA
- $87,000 - $90,000 a year
- Full-time
Quick Apply
Business Support Officer
Harold Hawthorne Community Centre —Carlisle WA
- $40.49 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d
Casual Pool - Event Parking Officer
City of Vincent —Leederville WA
- $41.24 an hour
- Weekend availability
- Customer service
- On-the-job training
- Employee assistance program
Accounts & Payroll Officer
Essential Nursing and Disability Services —Mirrabooka WA
- Overtime
- Microsoft Excel
- First Aid Certification
- Organisational skills
Quick Apply
Communications Officer - Content Editor
Derbarl Yerrigan Health Service Aboriginal Corporation —Perth Eastern Suburbs WA
- $65,000 - $70,000 a year
- Full-time
- Communication skills
- Editing
Quick Apply
Account Officer
BTP —Perth WA
- Microsoft Excel
- Management
- Microsoft Office

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ICT Customer Support Officer

Groupsupport Pty Ltd
Perth WA

Quick Apply

Job Details

Permanent | Graduate | Full-time
$75,000 - $95,000 a year
12 days ago

Qualifications

Azure
CCNP
CCNA
LAN
AWS
Analysis skills
Bachelor's degree
Systems engineering
WAN
VMWare
Diploma
Network engineering
AI
Communication skills
Time management
Help desk
Information Technology
VPN

Full Job Description

GroupSupport are a well established General IT and Managed Service Provider delivering a broad range of services to a diverse portfolio of clients. Offerings include enterprise grade ICT infrastructure, advanced network design and engineering, cybersecurity solutions, automation & AI integrations and systems management.

With several new opportunities and an ever-expanding client base, we seek the services of at least 1 experienced technician to complement its existing customer facing team.

What we’re offering

- Always interesting work across a broad range of customers

- An opportunity to expand on your skill sets and help others achieve the same

- Stable and permanent employment within a close knit team environment

- Leadership development is also available to the suitable candidate.

This role will suit an experienced ICT professional with solid communication and technical skills, who is ready to broaden and mature their abilities and skills.

Position Overview

This is primarily an engineering role involving design, deployment, optimisation and maintenance of complex network and systems infrastructure across multiple clients within a close-knit highly functional team environment.

The position requires advanced technical expertise, professional judgement, experience and responsibility for end-to-end infrastructure solutions; including troubleshooting of complex and non-routine issues.

The role also involves supporting and mentoring support and helpdesk technicians, assisting with project management, documentation and communication: working with the sales and administration teams to cost solutions.

Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.

Key Duties and Responsibilities
The successful applicant will be responsible for, but not limited to:

- Stable and permanent employment within a close knit team environment

- Designing, implementing, and maintaining enterprise-level network infrastructure, including LAN, WAN, VPN, SDWAN and secure remote access solutions

- Collaborating, communicating and assisting with internal team members and external parties as required.

- Configuring, managing, and optimising network and security devices such as routers, switches, firewalls, and intrusion prevention systems (both software and hardware)

- Analysing network and systems performance, implementing improvements to ensure availability, scalability, and security while maintaining uptime for client systems.

- Diagnosing and resolving complex network and systems faults across complex, multi-site, hybrid, and cloud-based environments as needed

- Designing, deploying, and supporting cloud infrastructure solutions, including Amazon Web Services (AWS), Microsoft Azure

- Implementing and maintaining cybersecurity controls in accordance with recognised industry frameworks and best practices

- Producing and maintaining detailed technical documentation, system architecture designs, and network diagrams

- Liaising with clients, vendors, and internal stakeholders regarding infrastructure projects, upgrades, and technical solutions

- Contributing to infrastructure standards, technical processes, mentoring of peers and continuous improvement initiatives

Selection Criteria – Minimum Requirements

Applicants must meet the following criteria:

- A Diploma, Batchelor’s Degree or higher qualification in a relevant course such as Information Technology, Computer Science, or overseas' equivalent.

- A minimum of one (1) years' relevant post-qualification experience performing network and systems engineering duties at a professional level

- Competent English (IELTS 6.0 and above, or equivalent)

- Demonstrated professional experience in:

o Enterprise networking, including routing, switching, and firewall technologies

o Multi-site and/or client-facing infrastructure environments

o Cloud platforms, specifically AWS and/or Microsoft Azure

o Virtualisation technologies, such as VMware, Hyper-V, or equivalent

- Strong analytical, troubleshooting, and problem-solving skills applied to complex, non-routine technical issues

- Proven ability to work independently and exercise technical judgment with minimal supervision

- Well-developed written and verbal communication skills, including the ability to produce technical documentation

- Good Time management and effective organisation skills

Desirable Experience and Qualifications

- Industry-recognised certifications (e.g. CCNA, CCNP, AWS, Microsoft Azure)

- Prior experience working within a Managed Services Provider (MSP) environment

- Experience with other platforms and languages (eg: Linux, Mac, Python, Java)

- Knowledge of troubleshooting strategies and preventative maintenance work practices

- Experience with major vendor offerings for firewall, backup, cloud and security management equipment

Employment Conditions

- Permanent, full-time position based in Perth, Western Australia

- Salary range reflects current market rates commensurate with skills and experience

- Standard business hours, with reasonable additional hours as required to meet project and operational needs

Application Process
All applications will be assessed strictly against the stated selection criteria.
Only applicants who meet the minimum requirements will be considered for the role.

When applying be sure to include a covering letter that includes an indication of your preferred future direction in the industry.

Additional Information
This position - ICT Customer Support Officer ANZSCO 313112 - has been advertised in accordance with Australian Labour Market Testing (LMT) requirements.
The employer is committed to fair, transparent, and merit-based recruitment practices.
The employer follows Australian National Employment Standards, established under the Fair Work Act 2009

The company reserves the right to appoint a candidate during the advertising period and will contact referees prior to any job offer.

Pay: $75,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

information officer jobs in woodvale, wa

ICT Customer Support Officer

Customer Support Officer

ICT Helpdesk Officer

Work Order Write Up Assistant

Customer Support Officer - First Nations Identified Role

Accounting and Bookkeeping Officer

Accounts Payable Officer (6 Month Fixed Term Contract)

Access and Inclusion Officers - Expression of Interest

HR & Client Relations Officer – Perth

Administration Officer

IT Support Officer (L2)

Level 2 Engineer (ICT Support Officer)

Consultant Support Officer

Customer Service Officer

Graphics and Social Media Coordinator

Business Support Officer

Casual Pool - Event Parking Officer

Accounts & Payroll Officer

Communications Officer - Content Editor

Account Officer

I want to receive the latest job alert for information officer in woodvale, wa

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