In-Demand Customer success manager Jobs in West End, Qld

Enterprise Customer Success Manager
Tanda —Fortitude Valley QLD
- From $100,000 a year
- Full-time
- In-person
Quick Apply
Regional Territory Manager
Opal. —Rocklea QLD
Category Specialist
Queensland Government —Brisbane QLD
- Temporary
- Databases
- Negotiation
6d
Senior Partner Success Manager, eero, eero
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Business Administration
8d
Roster Support Officer Relief
Queensland Government —Brisbane QLD
- Full-time
20h
Manager - CITEC Procurement
Queensland Government —Brisbane QLD
- Organisational skills
14d
Customer Success Manager
Squiz —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
Quick Apply
14d
Leasing Manager – Build to Rent (BTR)
JLL —Brisbane QLD
- Weekend availability
- Sales
Implementation Project Manager
Reapit ANZ —Milton QLD
- Salesforce
- Communication skills
Quick Apply
7d
Customer Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Customer service
- Research
2d
Contact Centre Manager
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Communication skills
1d
Operations Manager | Berrinba QLD
CEVALogistics —Brisbane QLD
- Full-time
- Hybrid work
- Budgeting
- Disability insurance
- Parental leave
Operational Excellence Manager - QLD/NT
EssilorLuxottica —Brisbane QLD
- Communication skills
Senior Application Specialist
Queensland Government —Brisbane QLD
- Management
6d
Business Development Manager (QLD)
Skills Development Australia —South Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Business development
- Recruiting
- In-person
- Travel reimbursement
Quick Apply
13d
HR Officer
Teys Australia —Eight Mile Plains QLD
- Full-time
- Communication skills
Quick Apply
2d
Key Customer Success Manager - South Bank, QLD
Corporate Traveller —South Bank QLD
- $97,375 - $116,850 a year
- Full-time
- Salesforce
- Health insurance
- Parental leave
Geotechnical Engineer (Customer Success Manager)
Seequent —Brisbane QLD
Account Manager
Arrow Executive Sales —Brisbane QLD
- $160,000 a year
- Full-time
- Construction
Customer Success Manager
Telus Health —Brisbane QLD
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Disability insurance
- Employee assistance program
1d

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Enterprise Customer Success Manager

Tanda -
Fortitude Valley QLD

Quick Apply

Job Details

Full-time
From $100,000 a year

Full Job Description

Background

We’ve built the market’s best Workforce Management, HR, and Payroll software.

That’s why so many large businesses choose Tanda. They’re able to eliminate compliance headaches, automate employer admin, and control labour costs - at scale.

To meet growing demand, we’re investing heavily in account management and hiring an Enterprise Customer Success Manager.

Overview

The purpose of the Enterprise Customer Success Manager role is to ensure your customers renew with Tanda. This is achieved by ensuring they get the most value out of the product and have a great relationship with us.

Responsibilities & Duties

Build great relationships beyond your designated contact, including the executive team and other relevant roles within your accounts.
Own the whole renewal process for your customers.
Stay on top of changes to the business, including key staffing changes, market/industry shifts, changes in company priorities, and new systems.
Take ultimate ownership for the success of your accounts.
Handle customer concerns that get escalated to you from support.
Have a strong understanding of Tanda’s products so you can become a trusted advisor to your customers on how to achieve their goals, as well as handle support escalations.
Proactively track customers’ adoption of features, look for opportunities where they can get value from unused features, and help them roll out.
Help sales by identifying opportunities to upsell customers, and make introductions when contacts you have a relationship with move to a different business.
Intimately know things about how your customers manage their business and their processes to better inform the product team of what to build and iterate on.
Collaborate with all teams at Tanda to achieve wider company goals.

The Company

Tanda is an established, fast-growing tech company. Our mission is to eliminate employment friction so businesses can employ with confidence. We are doing this by building Australia’s leading all-in-one workforce management platform.

The key parts of our platform include rostering, time & attendance, staffing optimisation, employee engagement, payroll, and labour compliance. Most of our activities centre around engineering, marketing, sales, research, and supporting functions.

We service thousands of Australian clients from our Brisbane headquarters and globally with offices in Chicago and London.

This is an on-site position located at our Brisbane headquarters.

Further Benefits

Autonomy & Ownership: You will be able to make meaningful decisions in carrying out your job.

Real Projects: We hire based on real demand, not arbitrary hiring or funding rounds.

A Team: You will work with highly skilled and competent colleagues.

Impactful Work: Our software provides significant value to our customers, and your role is directly part of this.

Culture: You will be part of a passionate team that doesn’t suffer boredom easily.

Quick Apply

Refine Your Search

customer success manager jobs in west end, qld

Enterprise Customer Success Manager

Regional Territory Manager

Category Specialist

Senior Partner Success Manager, eero, eero

Roster Support Officer Relief

Manager - CITEC Procurement

Customer Success Manager

Leasing Manager – Build to Rent (BTR)

Implementation Project Manager

Customer Relationship Manager

Contact Centre Manager

Operations Manager | Berrinba QLD

Operational Excellence Manager - QLD/NT

Senior Application Specialist

Business Development Manager (QLD)

HR Officer

Key Customer Success Manager - South Bank, QLD

Geotechnical Engineer (Customer Success Manager)

Account Manager

Customer Success Manager

I want to receive the latest job alert for customer success manager in west end, qld

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