In-Demand Operational excellence team leader Jobs in Victoria

Client Services Team Leader
Ericom —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Operational Excellence Manager
Greystar Real Estate Partners LLC —Melbourne VIC
- Full-time
- Presentation skills
13d
DC Team Leader
Mecca Brands Pty Ltd —Victoria
- Full-time
- Communication skills
6d
Warehouse Team Leader
Asahi Beverages —Melbourne VIC
- Full-time
- Supervising experience
- Leadership
- Communication skills
Specialist, R&D Contracts & Business Operations
CSL Behring —Melbourne VIC
- Full-time
- Management
- Finance
- Administrative experience
Sales Performance Coach
Europcar —Victoria
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Employee assistance program
- Employee discount
Team Leader ( Cruiseabout)- Brighton, VIC
Cruiseabout —Brighton VIC
- Full-time
- Sales
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Plant Manager
Sealed Air —Tullamarine VIC
- Manufacturing
- Leadership
- Communication skills
Shift Leader
Guzman y Gomez —Bendigo VIC
- Supervising experience
- Recruiting
- Leadership
Quick Apply
Area Manager
Holcim —Morwell VIC
- Full-time
Quick Apply
Regional Manager - Victoria
The Reject Shop —Victoria
- $17,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Security Team Leader
Challenger Security —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Employee assistance program
9d
Team Leader, Field Compliance Operations - Election Compliance
Victorian Electoral Commission —Melbourne VIC
- $116,413 - $128,631 a year
- Administrative experience
- Leadership
- Communication skills
14d
Learning, Operations & Delivery Manager
Regis Aged Care —Camberwell VIC
- Hybrid work
- Administrative experience
- Leadership
- Communication skills
- Parental leave
Reception Supervisor
Compass Group Australia —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Parental leave
Retail Store Manager - Geelong
Lorna Jane —Geelong VIC
- Full-time
- Leadership
- Employee assistance program
Quick Apply
Hospitality Manager
Compass Group Australia —Werribee VIC
- $120,000 a year
- Weekend availability
- Restaurant experience
- Parental leave
IKEA Food Team Leader
IKEA —Richmond VIC
- Temporary
8d
National Business Development Manager
Assurant —Victoria
- Full-time
- Business development
- AI
- Communication skills
Retail Store Manager - Sale
The Reject Shop —Sale VIC
- Overtime
- Leadership
- Parental leave
- Employee assistance program

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operational excellence team leader jobs near victoria

Client Services Team Leader

Ericom
Melbourne VIC

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
14 days ago

Qualifications

Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Administrative experience
Communication skills

Full Job Description

Team Leader – Client Services

We are seeking a Client Services Team Leader to lead and empower a high-performing Client Services team, including direct responsibility for the Procurement and Administration Officer. This role plays a key part in ensuring exceptional service delivery for carrier and managed service clients while driving operational efficiency and team development.

About the Role

As the Team Leader – Client Services, you will set the standard for high-quality customer service and ensure the team operates efficiently, collaboratively, and in alignment with Managed Service Agreements.

You will coach, mentor, and develop team members, supporting onboarding, workload management, and ongoing professional growth. You will foster a positive, accountable team culture that encourages continuous improvement and strong performance outcomes.

In addition, you will oversee carrier order processing, procurement activities, vendor coordination, and administrative functions while working closely with internal stakeholders to maintain service excellence and operational integrity.

Key Responsibilities

Lead and supervise the Client Services team, including the Procurement and Administration Officer
Coach, mentor, and develop team members to support growth, capability, and performance
Oversee internal service boards (ConnectWise) for carrier-related products and services
Ensure accurate and timely processing and provisioning of Telstra-related orders
Manage vendor relationships and coordinate procurement of goods and services
Maintain SOPs, process documentation, and knowledge base updates
Resolve Telstra-related queries and escalate issues when required
Ensure data accuracy across internal systems and stakeholder reporting
Support reconciliation of Telstra and vendor payments with Finance
Monitor and report on KPIs including SLA adherence, order accuracy, ticket management, and stock levels
Drive continuous improvement across processes and team performance
Ensure compliance with Managed Service Agreement obligations
Support ad hoc operational and administrative tasks as required

What We’re Looking For

Essential

Minimum 2+ years’ experience with Telstra products and systems
Strong background in client service and support
Highly organised with a methodical approach to work
Strong proficiency in Microsoft Outlook, Word, and Excel
Ability to learn new systems quickly
High attention to detail and accuracy

Desirable

Experience with ConnectWise
Understanding of Telstra business products (especially data and carriage services)
Exposure to procurement or administration functions

Key Skills & Attributes

Strong communication (written and verbal)
Leadership and team development capability
Customer-focused mindset
Problem-solving and initiative
Strong attention to detail and quality
Collaborative and adaptable approach

Pay: $85,000.00 – $95,000.00 per year

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Melbourne VIC

Quick Apply

Refine Your Search

operational excellence team leader jobs in victoria

Client Services Team Leader

Operational Excellence Manager

DC Team Leader

Warehouse Team Leader

Specialist, R&D Contracts & Business Operations

Sales Performance Coach

Team Leader ( Cruiseabout)- Brighton, VIC

Plant Manager

Shift Leader

Area Manager

Regional Manager - Victoria

Security Team Leader

Team Leader, Field Compliance Operations - Election Compliance

Learning, Operations & Delivery Manager

Reception Supervisor

Retail Store Manager - Geelong

Hospitality Manager

IKEA Food Team Leader

National Business Development Manager

Retail Store Manager - Sale

I want to receive the latest job alert for operational excellence team leader in victoria

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