In-Demand Service agent Jobs in Tonsley, Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent
Oaks Hotels —Greater Adelaide SA
- $33.38 - $46.73 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Customer Service Agent
Boral —Greater Adelaide SA
- Full-time
- Communication skills
2d
Guest Service Agent
InterContinental —Greater Adelaide SA
- $27.97 an hour
- Weekend availability
- English
- Communication skills
- Parental leave
7d
Phone Agent
InterContinental —Greater Adelaide SA
- $27.97 an hour
- Weekend availability
- Communication skills
- Parental leave
6d
Accountant (Full-time)
VRT Imports Pty Ltd —Gillman SA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Rental Sales Agent
Europcar —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Admission Officer
Imperial Engineering Education —Regency Park SA
- $65,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Engineering
Quick Apply
3d
PSO Operations Specialist - Adelaide Based
TeamViewer Pty Ltd —Adelaide SA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
Quick Apply
Operations and Rostering Officer
Nexar Group Pty Ltd —Modbury SA
- $25.64 - $38.61 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick Apply
RSO/VSA
Europcar —Collinswood SA
- Part-time
- Sales
- Customer service
Education Counsellor / Recruitment Officer
AUG Student Services —Greater Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Business Leader - Glenelg, SA
Travel Associates —Glenelg SA
- Part-time
- Business
- Leadership
- Employee discount
Guest Service Agent (Full time)
Crowne Plaza Hotels & Resorts —Greater Adelaide SA
- Weekend availability
- Hospitality
- Guest services
- Office experience
- Parental leave
Operations Coordinator
UPS —Athol Park SA
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Head of Property
OTR Group —Kensington SA
- Full-time
- Negotiation
- Employee assistance program
8d
Grosvenor Hotel Adelaide - Guest Service Agent
AccorHotel —Greater Adelaide SA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
Head of Property
OTR —Kensington SA
- Negotiation
- Employee assistance program
8d
Sales Administrator
EDU Corporate Services Pty Limited —Adelaide SA
- Microsoft Excel
- Sales
- Microsoft Office
Quick Apply
14d

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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

service agent jobs in tonsley, sa

Customer Service Specialist

Guest Service Agent

Customer Service Agent

Guest Service Agent

Phone Agent

Accountant (Full-time)

Guest Service Agent

Rental Sales Agent

Admission Officer

PSO Operations Specialist - Adelaide Based

Operations and Rostering Officer

RSO/VSA

Education Counsellor / Recruitment Officer

Assistant Business Leader - Glenelg, SA

Guest Service Agent (Full time)

Operations Coordinator

Head of Property

Grosvenor Hotel Adelaide - Guest Service Agent

Head of Property

Sales Administrator

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