In-Demand Operations lead insurance Jobs in Sydney Nsw

Claims Team Manager
TAL —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Service Operations Lead
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- Team management
- Work from home
Insurance Operations Team Leader
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- In-person
- Leadership
11d
Conveyancing & Contracts Administrator
Keyton —Sydney NSW
- Full-time
- Administrative experience
- Business
- Referral program
Workplace Ambassador Lead
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
9d
Marketing Manager - Network Services
Blooms The Chemist —Mascot NSW
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Marketing
- Parental leave
Quick Apply
Workplace Ambassador Lead
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
8d
Member Support Leader - Sydney, NSW
Envoyage —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
- Health insurance
- Parental leave
Senior Trust and Safety Operations Analyst
Twitch Australia Pty Ltd - J16 —Sydney NSW
- Weekend availability
- Data analysis skills
- SQL
- No degree
- Commuter assistance
- Health insurance
Contracts Administrator
IREN —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Senior Trust and Safety Operations Analyst
Twitch —Sydney NSW
- Weekend availability
- Data analysis skills
- SQL
- AI
- Commuter assistance
- Health insurance
Expression Of Interest - Sports Direct VIC
Sports Direct —Sydney NSW
- Weekend availability
- Sales
- Customer service
- Leadership
- Health insurance
- Gym membership
Quick Apply
Regional Operations Director
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- AI
- Health insurance
- Parental leave
Quick Apply
Office Administrator - Property Services
The Scots College —Bellevue Hill NSW
- Full-time
- Microsoft Excel
- Administrative experience
- Experience working with children
- Employee assistance program
Quick Apply
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave
Urgent Care Operations Coordinator-Medical State Office NSW
For Health Group —Leichhardt NSW
- Weekend availability
- Management
- Administrative experience
- Communication skills
- Health insurance
- Dental insurance
Business Insurance Graduate Program 2027
QBE —Sydney NSW
- Full-time
- Hybrid work
- Public speaking
- Finance
- Business development
8d
Manager, Quality Management, AML Compliance
Western Union —Sydney NSW
- Full-time
- Microsoft Excel
- Education
- Financial services
Alternate Dispute Resolution Manager
Gallagher Bassett —Sydney NSW
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Employee stock purchase plan
- Health insurance
Training Governance and Compliance Lead
CAE Inc. —Randwick NSW
- Full-time
- Management
- Education
- In-person
- Parental leave

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Claims Team Manager

TAL -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Insurance services

Qualifications

Leadership
Communication skills
Workday

Full Job Description

Company Description

Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health
Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle
Permanent, full-time role with hybrid working pattern (3 days in office, 2 days working from home)

At TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued.

You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs.

Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other.

Job Description

At TAL, our Claims Team Managers play a crucial role in guiding teams to deliver compassionate, fair and customer-focused claims experiences. By leading high-performing teams and shaping consistent, compliant claims practices, this role helps ensure customers are supported with clarity and care during some of life’s most challenging moments. Through strong leadership, continuous improvement and a focus on capability uplift, you’ll contribute directly to TAL’s purpose of protecting Australians by building trust, strengthening outcomes and ensuring every claim is handled with integrity and empathy.

In this role, you will:

Own claims portfolio performance, delivering timely, fair and customer-focused outcomes while managing costs and return-to-health results
Lead and develop a high-performing team through coaching, capability uplift and performance management
Resolve complex claims and escalations to achieve balanced, high-quality outcomes for customers and the business
Ensure strong risk management by embedding compliance with policies, regulations and claims frameworks
Optimise operational delivery through effective resource planning, workflow management and performance monitoring
Drive continuous improvement by implementing best practice claims strategies and leading change within the team

Qualifications

Experience leading teams or strong claims experience, with the ability to step into leadership
Solid understanding of insurance claims processes, ideally within life insurance
Proven ability to manage operations, prioritise work and drive team performance
Strong communication skills, with the confidence to engage and influence stakeholders
Knowledge of regulatory and compliance requirements, including industry standards
Commitment to continuous learning and applying technical knowledge in a practical, customer-focused way

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

operations lead insurance jobs in sydney nsw

Claims Team Manager

Service Operations Lead

Insurance Operations Team Leader

Conveyancing & Contracts Administrator

Workplace Ambassador Lead

Marketing Manager - Network Services

Workplace Ambassador Lead

Member Support Leader - Sydney, NSW

Senior Trust and Safety Operations Analyst

Contracts Administrator

Senior Trust and Safety Operations Analyst

Expression Of Interest - Sports Direct VIC

Regional Operations Director

Office Administrator - Property Services

Regional Operations Director

Urgent Care Operations Coordinator-Medical State Office NSW

Business Insurance Graduate Program 2027

Manager, Quality Management, AML Compliance

Alternate Dispute Resolution Manager

Training Governance and Compliance Lead

I want to receive the latest job alert for operations lead insurance in sydney nsw

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