In-Demand Emergency patient experience officer Jobs in Sydney Nsw

Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- Temporary
- Laboratory
- Customer service
- Clinic
Quick Apply
9d
Patient Liaison Admissions Officer
Northern Sydney Local Health District —Sydney NSW
- $43.83 - $44.86 an hour
- Part-time
- Communication skills
6d
Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- Part-time
- Laboratory
- Clinic
- EMR systems
Quick Apply
Intake Officer - Clinical Genetics
Nepean Blue Mountains Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Administrative experience
- Education
- No degree
- Employee assistance program
6d
Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney
Mediix —Sydney NSW
- Weekend availability
- Medicine
- Clinic
- Acute care experience
Quick Apply
Bookings Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $35.84 - $36.96 an hour
- Part-time
- Administrative experience
- Education
- Data entry
- Employee assistance program
Senior Resident Medical Officer
The Sydney Children's Hospitals Network —Sydney NSW
- $94,521 - $127,827 a year
- Medicine
- Paediatrics
5h
Visiting Medical Officer – Emergency Medicine – Northern Beaches Hospital (Apply via eCredential)
Northern Sydney Local Health District —Sydney NSW
- Contract
- Medicine
- Communication skills
2d
Clinical Support Officer - Medical Division
Nepean Blue Mountains Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Full-time
- Education
- Organisational skills
- Communication skills
- Employee assistance program
2d
Clinical Support Officer - Surgical Division
Nepean Blue Mountains Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Full-time
- Education
- Organisational skills
- Communication skills
- Employee assistance program
2d
Senior Resident Medical Officer
NSW Health —St Leonards NSW
- Part-time
- Management
- ICU experience
- Clinic
Security Officer - Mental Health Services
Western Sydney Local Health District —Sydney NSW
- $33.13 an hour
- Overtime
- Customer service
- First Aid Certification
- Communication skills
1d
Telecommunication & Information Officer
Western Sydney Local Health District —Sydney NSW
- $70,881.98 - $73,766.41 a year
- Part-time
- Customer service
- Databases
- Administrative experience
6d
NSLHD - Post Graduate Fellow - Emergency Medicine – Northern Beaches Hospital (Apply via eCredential)
Northern Sydney Local Health District —Sydney NSW
- $229,514 a year
- Full-time
- Medicine
- Management
- Communication skills
23h
Trainee - Unaccredited Position
NSW Health —Camperdown NSW
- Management
- Research
- Clinic
Career Medical Officer
NSW Health —Sydney NSW
- Full-time
- Medicine
- Clinic
- Communication skills
Security Officer
Western Sydney Local Health District —Sydney NSW
- $65,703.26 a year
- Full-time
- Databases
- First Aid Certification
- Communication skills
7d
Visiting Medical Officer - Emergency Medicine - Sydney/Sydney Eye Hospital - Quinquennium 1 July 2027 to 30 June 2032
NSW Health —Sydney NSW
- Management
- Research
- Teaching
Trainee
NSW Health —Randwick NSW
- Temporary
- Medicine
- Paediatrics
Advanced Trainee
NSW Health —St Leonards NSW
- Part-time
- Management
- Clinic
- Patient care

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Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Temporary | Casual
9 days ago

Qualifications

Customer service
Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact for our patients and visitors, providing excellent customer service while maintaining the smooth operation of our front desk. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Qualifications & Skills:

Customer service experience essential
Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR); previous experience using Clinic 2 Cloud is highly desirable.
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Company Overview

WiSE Medical is a walk-in specialist emergency clinic based in Macquarie Park and Robina, Gold Coast, with a third emergency clinic opening in Caringbah, NSW in September 2026. WiSE was founded by a group of emergency specialists, who are passionate about creating an environment of quality emergency care, without the crowds and wait times associated with emergency departments. Our aim is to provide a better environment for both patients and health care workers to receive and provide specialist care when they need it most, in a happy and collaborative environment. At WiSE, our ultimate goal is Happy Healthcare for patients and staff alike! Our WiSE Pathology lab and 24/7 emergency department, WiSE Plus Norwest, are also part of the WiSE Medical family.

Quick Apply

Refine Your Search

emergency patient experience officer jobs in sydney nsw

Patient Liaison Officer

Patient Liaison Admissions Officer

Specialist Hub Patient Liaison Officer

Intake Officer - Clinical Genetics

Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney

Bookings Officer

Senior Resident Medical Officer

Visiting Medical Officer – Emergency Medicine – Northern Beaches Hospital (Apply via eCredential)

Clinical Support Officer - Medical Division

Clinical Support Officer - Surgical Division

Senior Resident Medical Officer

Security Officer - Mental Health Services

Telecommunication & Information Officer

NSLHD - Post Graduate Fellow - Emergency Medicine – Northern Beaches Hospital (Apply via eCredential)

Trainee - Unaccredited Position

Career Medical Officer

Security Officer

Visiting Medical Officer - Emergency Medicine - Sydney/Sydney Eye Hospital - Quinquennium 1 July 2027 to 30 June 2032

Trainee

Advanced Trainee

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