In-Demand Sr. manager, customer success architects Jobs in Sydney, Nsw

Strategy & Operations Senior Manager, Australia
Whatnot —Sydney NSW
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Corporate Services Manager
Granada Wealth Advisory —Balmain NSW
- $79,499 - $110,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
- Work from home
- Opportunities for advancement
Quick Apply
Senior Project Manager
SymphonyAI —Sydney NSW
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- PMP
- AI
- Leadership
Area Manager (Australia)
APM Monaco —Sydney NSW
- $100,000 - $130,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick Apply
10d
Change & Adoption Manager
Western Sydney University —Parramatta NSW
- $137,681 - $147,032 a year
- Full-time
- University
- No degree
- Business
- Employee assistance program
6d
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Senior Change Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Senior Facilities Manager
JLL —Sydney NSW
- Communication skills
- Health insurance
- Parental leave
RTO Manager
ACES Group —Redfern NSW
- From $115,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
Quick Apply
Policy and Planning Manager
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Work from home
Quick Apply
Sr. Customer Success Manager
Netskope —Sydney NSW
- Education
- Bachelor's degree
- Leadership
Senior Manager
Glisk —Sydney NSW
- From $140,000 a year
- Management
- Business development
- Communication skills
- Profit sharing
Regional Head of Customer Success, APAC
Cubic Corporation —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
13d
Commercial Manager
Klaviyo —Sydney NSW
- $198,000 a year
- Management
- Sales
- Marketing
Quick Apply
Corporate Services Manager
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Management
- Administrative experience
- Budgeting
- Work from home
Quick Apply
Senior Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Head of Sales (ANZ)
First Focus —Mascot NSW
- $250,000 - $350,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- SQL
- AI
- Paid training
Quick Apply
5d
Sr. Business Innovation Manager
Invisalign Australia —Sydney NSW
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee discount
Quick Apply
7d
Corporate General Manager
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Master's degree
- Business Administration
- Budgeting
- Work from home
Quick Apply
Business Development Manager
Zainah Pty Ltd —Sydney NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Sales
- Business development
Quick Apply

I want to receive the latest job alert for sr. manager, customer success architects in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. manager, customer success architects jobs near sydney, nsw

Strategy & Operations Senior Manager, Australia

Whatnot -
Sydney NSW

Apply Now

Job Details

Full-time
$204,000 - $240,000 a year

Benefits

Wellness allowance
Health insurance
Dental insurance
Work from home
Parental leave
Vision insurance
Childcare assistance

Qualifications

Looker
Data analysis skills
SQL
Analysis skills
Scalability
Communication skills

Full Job Description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments. This is the first such hire in Australia. In this role, you will:

Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s Australian users
Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability
Partner with the Global Commerce team to implement changes that improve the overall user experience. Own the execution end to end
Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes
Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs
Serve as a strategic thought partner & Australia representative to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making
Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience

Team members in this role are required to be within commuting distance of Sydney or Melbourne.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus:

Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments
Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions
Demonstrated success leading large, cross-functional initiatives from concept through execution
Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth
Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership
Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus
A real understanding of the nuances of the Australian market

Benefits

Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: A$204K - A$240K

Apply Now

Refine Your Search

sr. manager, customer success architects jobs in sydney, nsw

Strategy & Operations Senior Manager, Australia

Corporate Services Manager

Senior Project Manager

Area Manager (Australia)

Change & Adoption Manager

Sr. Manager, Customer Success & CX, APAC

Senior Change Manager

Senior Facilities Manager

RTO Manager

Policy and Planning Manager

Sr. Customer Success Manager

Senior Manager

Regional Head of Customer Success, APAC

Commercial Manager

Corporate Services Manager

Senior Facilities Manager

Head of Sales (ANZ)

Sr. Business Innovation Manager

Corporate General Manager

Business Development Manager

I want to receive the latest job alert for sr. manager, customer success architects in sydney, nsw

Related Searches

Explore jobs in more locations

Join the Future of Commerce with Whatnot!

Role

You

Benefits

EOE

Job Seeker Tools

Employer Tools

Browse

Stay Connected