Head of Community / Customer Success Manager
Profitable Tradie —Sydney NSW
- Full-time
- Remote
- Sales
- Leadership
- Communication skills
14d
Sales Lead / Sales Manager (Path to Head of Sales - Australia)
Sleek —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Bachelor's degree
- Annual leave
- Work from home
Quick Apply
Regional Head of Entertainment - APAC
TCC Global —Sydney NSW
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Leadership
Quick Apply
19h
Head of Brand
Sleek —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- AI
- Annual leave
- Work from home
Quick Apply
Head of AI, Australia & New Zealand, AWS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Sales
- Public speaking
Marketing Manager - Network Services
Blooms The Chemist —Mascot NSW
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Marketing
- Parental leave
Quick Apply
11d
Licensed Club Venue Manager
Coogee Diggers —Coogee NSW
- $90,000 - $100,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Gym membership
Quick Apply
10d
Strategic Projects Manager
Blue Light Card —Sydney NSW
- Hybrid work
- Health insurance
- Annual leave
Director, Head of AI Sales, Australia & New Zealand, AWS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Sales
- Public speaking
3d
Customer Success Manager
FICO —Sydney NSW
- Full-time
- Management
- Salesforce
- English
- Opportunities for advancement
8d
Senior Marketing Manager - Growth
Avant —Sydney NSW
- Full-time
- CRM software
- Marketing
- Budgeting
4d
Regional Manager - East | Melbourne, Sydney or Brisbane
Draeger —Sydney NSW
- Full-time
- No degree
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
State Manager - NSW Service Operations (Buildings)
Siemens —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
Head of Digital ANZ (12 month FTC)
Sephora —Sydney NSW
- Full-time
- Leadership
- Parental leave
- Employee discount
Influencer Manager
LCA SUPPORT OFFICE —North Sydney NSW
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Organisational skills
- Employee assistance program
Business Development Manager – Commercial
News Corp —Sydney NSW
- Hybrid work
- Management
- Sales
- Data analysis skills
- Parental leave
2d
Business Resilience Manager
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
Senior Business Development Manager
Sokin —Sydney NSW
- Hybrid work
- CRM software
- Sales
- Leadership
Business Development Manager – Commercial
REA Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Data analysis skills
- Parental leave
2d
Partnerships and Business Development Executive
Sleek —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Annual leave
- Work from home
Quick Apply
3d

I want to receive the latest job alert for head of community / customer success manager in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of community / customer success manager jobs near sydney, nsw

Strategic Project Manager jobs in Sydney NSW

Regional Manager jobs in Sydney NSW

Head Of Digital jobs in Sydney NSW

Senior Marketing Manager jobs in Sydney NSW

Head Of Sales jobs in Sydney NSW

Customer Success Manager jobs in Sydney NSW

Marketing Manager jobs in Mascot NSW

Business Development Executive jobs in Sydney NSW

Business Development Manager jobs in Sydney NSW

Strategic Project Manager jobs in Parramatta Nsw

Strategic Project Manager jobs in Lismore Nsw

Strategic Project Manager jobs in Rocklea Qld

Strategic Project Manager jobs in Melbourne Vic

Manager jobs in Nanango Qld

Construction Manager jobs in Perth Wa

Agile Project Manager jobs in Newcastle Nsw

Events Manager jobs in Sydney Nsw

Construction Manager jobs in Sydney Nsw

Security Manager jobs in Rossmore Nsw

Regional Manager jobs in Bligh Park Nsw

Head of Community / Customer Success Manager

Profitable Tradie -
Sydney NSW

Apply Now

Job Details

Full-time
14 days ago

Qualifications

Pricing
Sales
Leadership
Communication skills
Marketing

Full Job Description

Head of Community / Customer Success Manager

Full-Time | Remote

Sick of community roles that revolve around posting content, replying to comments, and chasing engagement metrics?

Do you want to build something that genuinely changes people's lives?

At Profitable Tradie, our community isn't a marketing channel. It's where trade business owners come when things get tough. It's where they ask for help, have their thinking challenged, receive honest feedback, and celebrate the wins that come from doing the work.

We're looking for someone to lead that community.

Someone who can coach, challenge, facilitate meaningful conversations, and create an environment where members don't just consume content—they help each other succeed.

If you believe the strongest communities aren't built through algorithms or engagement hacks, but through trust, accountability, and shared success, this role could be perfect for you.

Who We Are

Profitable Tradie is a fast-growing coaching and consulting company helping plumbing, electrical, and other trade business owners throughout New Zealand, Australia, and North America.

Our mission is simple: Turn great tradespeople into great business owners.

Our community is one of the biggest reasons our clients achieve incredible results. It's where members learn, share, challenge each other, celebrate wins, and receive real feedback from people who understand exactly what they're going through.

As our membership continues to grow, we're looking for someone to take ownership of this experience and help build a world-class community that members couldn't imagine being without.

This isn't a community management role.

It's a leadership position for someone who understands coaching, knows how to facilitate meaningful conversations, and can create an environment where members stay engaged, accountable, and committed to improving their businesses.

What You'll Be Doing

We're looking for a Head of Community who will own the health, engagement, and long-term success of our member community.

In this role you'll:

Create an engaged, high-performing community where members consistently show up, participate, and support one another
Become the trusted voice inside our member Facebook groups, creating conversations that drive action and accountability
Welcome new members and establish community rituals that encourage long-term engagement
Review member work including sales letters, job ads, pricing documents, sales scripts, marketing campaigns, and operational documents
Provide expert feedback while encouraging meaningful peer-to-peer coaching and collaboration
Run multiple live Q&A coaching sessions each week, facilitating discussions that deliver practical outcomes
Coach members through real business challenges while ensuring advice aligns with their existing coaching plans
Work closely with our coaching team to ensure members receive consistent guidance and support
Identify members who may be disengaging and proactively reconnect them before they lose momentum
Celebrate member wins and success stories that inspire the wider community
Support our coaching inbox by providing timely, high-quality responses that move members forward
Build systems that continually improve engagement, member experience, and community health as we grow

Your success won't be measured by how many comments you reply to.

It will be measured by the strength of the community you build, the conversations you create, the members you retain, and the number of business owners who become better because they were part of it.

Who You Are

We're looking for someone who naturally builds trust, challenges people with care, and creates communities where people genuinely want to contribute.

You'll succeed in this role if you:

Have coaching experience and know how to challenge people while making them feel supported
Have strong business knowledge across sales, marketing, pricing, recruitment, operations, or running successful trade businesses
Can confidently review business documents and provide practical, actionable feedback
Are an excellent facilitator who can confidently lead live group coaching sessions
Know when to coach, when to challenge, and when to involve another member of the coaching team
Have exceptional written communication skills
Think in systems and long-term member experience rather than simply reacting to comments
Hold high standards while creating an environment where people feel comfortable asking for help
Take ownership and thrive in a fast-paced, high-performance environment

Experience in business coaching, trades, service businesses, or membership communities will be highly regarded.

This role isn't for someone who simply wants to manage a Facebook group. It's for someone who wants to build a community that genuinely changes businesses and lives.

Why Join Us?

At Profitable Tradie:

You'll build one of the strongest business communities in the trades industry
You'll directly influence member success, engagement, retention, and business outcomes
You'll work alongside an experienced coaching and leadership team
You'll have the freedom to improve systems, introduce new ideas, and shape the future of our community
You'll join a high-performance culture where learning, ownership, and continuous improvement are expected
You'll work with ambitious business owners who genuinely want to grow
You'll be part of a team that's changing the lives of thousands of trade business owners across New Zealand, Australia, and North America

Is This Your Moment?

If this role sounds like a bit of you, we'd love to hear from you.

Send us your CV along with a cover letter telling us why you're the right person to build and lead our community.

Life is about moments...

Is this your moment?

Apply Now.

Apply Now

Refine Your Search

head of community / customer success manager jobs in sydney, nsw

Head of Community / Customer Success Manager

Sales Lead / Sales Manager (Path to Head of Sales - Australia)

Regional Head of Entertainment - APAC

Head of Brand

Head of AI, Australia & New Zealand, AWS

Marketing Manager - Network Services

Licensed Club Venue Manager

Strategic Projects Manager

Director, Head of AI Sales, Australia & New Zealand, AWS

Customer Success Manager

Senior Marketing Manager - Growth

Regional Manager - East | Melbourne, Sydney or Brisbane

State Manager - NSW Service Operations (Buildings)

Head of Digital ANZ (12 month FTC)

Influencer Manager

Business Development Manager – Commercial

Business Resilience Manager

Senior Business Development Manager

Business Development Manager – Commercial

Partnerships and Business Development Executive

I want to receive the latest job alert for head of community / customer success manager in sydney, nsw

Related Searches

Explore jobs in more locations

Head of Community / Customer Success Manager

Who We Are

What You'll Be Doing

Who You Are

Why Join Us?

Is This Your Moment?

Job Seeker Tools

Employer Tools

Browse

Stay Connected