In-Demand Head of business management and support | client service and support Jobs in Sydney, Nsw

Head of Business Management and Support | Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Budgeting
- AI
- Annual leave
- Work from home
8d
Head of Support & Operations
FeeWise —Sydney NSW
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Salesforce
- Parental leave
- Employee discount
Quick Apply
Head of Business Management, Global Trade Solutions
HSBC Global Services Limited —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Gym membership
Head of Quality and Risk
Maxlife Care —St Leonards NSW
- $120,000 a year
- Part-time
- Hybrid work
- Analysis skills
- AI
- Leadership
Quick Apply
Head of Retail Leasing & Advisory, Property Management
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- AI
- Health insurance
- Parental leave
Quick Apply
Head of Retail Leasing & Advisory, Property Management
JLL —Sydney NSW
- Health insurance
- Parental leave
Document Controller - Marsden Park
Built Holdings —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Head of Procurement - Australia
JLL —Sydney NSW
- Management
- Maintenance
- Business
- Health insurance
- Employee discount
Corporate and Workplace Solutions, Facilities Management, Associate, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Travel reimbursement
- Health insurance
HR Specialist (13-month maternity leave cover)
Factory Mutual Insurance Company —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Client Solutions Manager
BNP Paribas —Sydney NSW
- Full-time
- Presentation skills
- AI
- Leadership
Group Business Development Manager
Millennium —Sydney NSW
- Full-time
- CRM software
- Business development
- Cleaning
Delivery Director and Services Operations Lead - APAC
Temenos —Sydney NSW
- Full-time
- Management
- Leadership
- Annual leave
- Parental leave
Client Success Account Manager
Institutional Shareholder Services —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Director of Customer Care
Tardis Group —Sydney NSW
- Customer service
- Engineering
- ERP systems
Team Leader, Adviser and Investor Services | Macquarie Asset Management
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Work from home
Valuation Actuary - 12 months
SCOR —Sydney NSW
- Full-time
- Microsoft Excel
- SQL
- Education
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Network Analyst / Computer Network and Systems Engineer
Expert Education and Visa Services —Sydney NSW
- $81,000 - $86,000 a year
- Full-time
- Management
- Administrative experience
- AWS
Quick Apply
Director of Sales and Marketing
Caption by Hyatt Central Sydney —Sydney NSW
- Full-time
- Sales
- Communication skills
- Marketing
- Health insurance
- Annual leave

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head of business management and support | client service and support jobs near sydney, nsw

Head of Business Management and Support | Client Service and Support

Macquarie Group Limited -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
8 days ago

Benefits

Matched giving program
Annual leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging

Qualifications

Analysis skills
Forecasting
Budgeting
Financial management
AI

Full Job Description

Our team supports Client Service and Support by leading business management across financial management, workforce strategy, and operational governance. We provide oversight and direction to ensure the function operates efficiently, remains compliant, and stays aligned to organisational priorities.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

In this role you will lead the Business Management and Support function for the Contact Centre, setting direction across budgeting, workforce planning, and initiative governance. You will provide strategic oversight, drive strong financial and operational performance, and enable informed decision-making through clear reporting and insights. You will partner with senior stakeholders to shape priorities, manage change, and ensure the function delivers against its objectives.

What you offer

Deep expertise in financial management, including budgeting, forecasting, variance analysis, and governance
Strong strategic thinking and analytical skills, with the ability to translate data, insights, and customer feedback into clear business actions
Proven ability to lead complex initiative portfolios, including managing dependencies, risks, and benefits realisation
Highly developed stakeholder management skills, with the ability to influence and partner at senior levels across finance, people, technology, and risk teams
Exposure to workforce planning, covering forecasting, scheduling, and capacity optimisation at scale
Proficiency or interest in leveraging AI tools and technologies to enhance productivity, decision-making, and business outcomes

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

Apply Now

Refine Your Search

head of business management and support | client service and support jobs in sydney, nsw

Head of Business Management and Support | Client Service and Support

Head of Support & Operations

Head of Business Management, Global Trade Solutions

Head of Quality and Risk

Head of Retail Leasing & Advisory, Property Management

Head of Retail Leasing & Advisory, Property Management

Document Controller - Marsden Park

Head of Procurement - Australia

Corporate and Workplace Solutions, Facilities Management, Associate, Sydney

HR Specialist (13-month maternity leave cover)

Client Solutions Manager

Group Business Development Manager

Delivery Director and Services Operations Lead - APAC

Client Success Account Manager

Director of Customer Care

Team Leader, Adviser and Investor Services | Macquarie Asset Management

Valuation Actuary - 12 months

Business Development Manager

Network Analyst / Computer Network and Systems Engineer

Director of Sales and Marketing

I want to receive the latest job alert for head of business management and support | client service and support in sydney, nsw

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