In-Demand Head maintenance Jobs in Sydney, Nsw

Reactive Maintenance Coordinator - 6 Month FTC
ISS —Sydney NSW
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
14d
Head of Procurement - Australia
JLL —Sydney NSW
- Management
- Maintenance
- Business
- Health insurance
- Employee discount
Head Chef
Folly’s —Cammeray NSW
- $95,000 - $115,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Employee discount
- Professional development assistance
Quick Apply
Principal Facilities Operations Assistant
Munich Re —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Head of Operations - City of Sydney
QMS Media —Rosebery NSW
- Leadership
- Communication skills
- Health insurance
- Parental leave
Maintenance Services Representative
PAC Panasonic Avionics Corporation —Mascot NSW
- Weekend availability
- Engineering
- In-person
Maintenance Services Representative
Panasonic —Mascot NSW
- Weekend availability
- Engineering
- In-person
Receptionist
Compass Group Australia —Sydney NSW
- $72,500 a year
- Full-time
- Customer service
- Front desk
- Office experience
- Parental leave
Laboratory Manager
The Garvan Institute of Medical Research —Sydney NSW
- Up to $125,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Parental leave
Junior Software Engineer
Rivkin Securities Pty Ltd —Darlinghurst NSW
- $70,000 - $75,000 a year
- Full-time
- Master's degree
- SQL
- Software development
Quick Apply
Head of APAC multi asset class execution trading, Managing Director
State Street —Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Network Analyst / Computer Network and Systems Engineer
Expert Education and Visa Services —Sydney NSW
- $81,000 - $86,000 a year
- Full-time
- Management
- Administrative experience
- AWS
Quick Apply
14d
Head of Procurement - Australia
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- Maintenance
- AI
- Health insurance
- Employee discount
Quick Apply
Head of Asset Management
Freshwater Group —Sydney NSW
- Full-time
- Communication skills
- Time management
Operations Coordinator
Linfox —Botany NSW
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
- Parental leave
Site Supervisor – NSW
SKG Services Pty Ltd —Darlington NSW
- $24.95 - $42.43 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
Head Gardener | Merivale
Merivale —Sydney NSW
- Employee assistance program
- Employee discount
Village Maintenance Officer
Mounties Group —Freshwater NSW
- Full-time
- CPR Certification
- Maintenance
- First Aid Certification
14d
Document Controller - Marsden Park
Built Holdings —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Hospitality Operations Manager
GIRDLERS —Cromer NSW
- $85,000 - $110,000 a year
- Full-time
- Hospitality
- Management
- English
- Travel reimbursement
- Employee discount
Quick Apply

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head maintenance jobs near sydney, nsw

Reactive Maintenance Coordinator - 6 Month FTC

ISS -
Sydney NSW

Apply Now

Job Details

Contract | Fixed term
14 days ago

Benefits

Employee discount

Qualifications

Management
Maintenance
CMMS
Administrative experience
Property maintenance
Analysis skills
Communication skills
Property management

Full Job Description

Job no: 540298
Work type: Fixed Term Contract
Location: Sydney
Categories: Facility Management/Engineering, Customer Service

We’re Hiring: Reactive Maintenance Coordinator

Location: Sydney, NSW

Employment Type: Full Time - 6 Month FTC

Industry: Customer Service, Maintenance

Salary: Competitive Package on offer

Be part of something bigger. Be part of ISS.

This role supports Facilities Managers by maintaining real-time visibility of work task status, identifying jobs at risk of SLA or KPI breach, escalating issues, chasing suppliers and quotations, and providing accurate and timely updates to Facilities Managers, customers and end users.

About the Role

This position acts as the central coordination and control point for reactive maintenance works, with end-to-end oversight of all reactive work tasks raised across Prioritised Key Account technical customers. Sitting within the The National Contact Centre (NCC), a centralised, shared services centre located in ISS Australia’s head office in Macquarie Park NSW. The NCC is responsible for providing front line customer care via phone, email, web and mobile self-service portals. The NCC is operational 24/7.

What you’ll do

Customer Service
- Represent ISS as a professional, solutions‑focused partner supporting technical service delivery and contract performance.
- Build strong stakeholder relationships with Facilities Managers, customers, end users, suppliers and internal teams.
- Provide timely, accurate updates on reactive tasks, including status, risks, delays and required actions across phone, email and CMMS.
- Maintain high communication standards
Workflow Management
- Manage reactive work lifecycle from task creation and assignment through to completion and closure.
- Monitor all active works across priority levels to ensure compliance with KPIs, SLAs and escalation pathways.
- Identify and resolve blockers for tasks at risk due to access issues, supplier delays, approvals or quotation hold‑ups.
- Chase supplier performance by securing attendance, updates, completion details, service reports and quotes, escalating non‑performance when required.
- Provide structured stakeholder updates on task status, risks, required actions and expected completion timeframes, acting as a first escalation point for complex issues.
- Maintain accurate task records including prioritisation, status updates and jeopardy reporting across internal and external systems.
Technical Jeopardy Management
- Monitor all active reactive work tasks across the portfolio and identify jobs at risk of SLA or KPI breach
- Maintain a live jeopardy register or dashboard for at-risk (all priority levels as per relevant contract KPI matrix)
- Meet with supplier representatives as required alongside supplier performance manager
- Scope management and budget discipline
National Contact Centre (NCC) Operations

What We’re Looking For

Strong understanding of Microsoft 365 products, work order systems and related reporting tools
Experience in service coordination, facilities support, property maintenance administration, or a comparable operational environment. Preferable 3-5 years’ experience
Understanding of maintenance coordination processes, work order lifecycle management and reactive works administration
Experience managing multiple reactive work tasks, escalations, supplier follow-ups and updates while adhering to KPIs and SLAs in a high-volume environment
Strong planning, organisational and analytical skills
Excellent communication skills, written and verbal, with the ability to provide clear and accurate status updates
Ability to work autonomously and in a team as required
Experience in managing challenging situations, competing priorities and issues at risk of KPI or SLA breach
Ability to work to tight timeframes, maintain accuracy and manage customer and stakeholder expectations in a fast-paced operational environment
Desirable knowledge of facilities management, property maintenance, technical services or related operational environments

Why Join Us?

Exclusive staff discounts with a wide range of partners.
Learning & development programs to support your career growth.
Global career pathways – opportunities to grow within ISS worldwide.
A positive team culture where your success is celebrated.

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

Advertised: 18 Jun 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

head maintenance jobs in sydney, nsw

Reactive Maintenance Coordinator - 6 Month FTC

Head of Procurement - Australia

Head Chef

Principal Facilities Operations Assistant

Head of Operations - City of Sydney

Maintenance Services Representative

Maintenance Services Representative

Receptionist

Laboratory Manager

Junior Software Engineer

Head of APAC multi asset class execution trading, Managing Director

Network Analyst / Computer Network and Systems Engineer

Head of Procurement - Australia

Head of Asset Management

Operations Coordinator

Site Supervisor – NSW

Head Gardener | Merivale

Village Maintenance Officer

Document Controller - Marsden Park

Hospitality Operations Manager

I want to receive the latest job alert for head maintenance in sydney, nsw

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