In-Demand Director, global premier support Jobs in Sydney, Nsw

Director, Global Premier Support
Databricks —Sydney NSW
- Azure
- Computer Science
- Sales
TeamKids - OSHC / Childcare - Coordinator (Director of Service)
TeamKids —Hurstville NSW
- $86,000 - $89,000 a year
- Full-time
- Work from home
- Employee assistance program
Nominated Supervisor/Centre Director - NEW Bankstown North Centre!
Montessori Academy Pty Ltd —Bankstown NSW
- $50 - $60 an hour
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Global Director of Strategic Communications
Our Common Home —Sydney NSW
- Full-time
- Remote
- AI
- Health insurance
Director Conduct Intake and Support
NSW Department of Communities and Justice —Parramatta NSW
- $232,397 - $258,091 a year
- Full-time
- Analysis skills
- Negotiation
- Employee assistance program
8d
Engagement Director 3
Genpact Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- English
- Finance
Quick Apply
14d
Change and Workforce Transformation Director
BDO —Sydney NSW
- Full-time
- Research
- Business development
- Communication skills
- Health insurance
- On-the-job training
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave
Director Energy Transition, Corporate Banking
Rabobank —Sydney NSW
- Full-time
- Hybrid work
- Finance
- Presentation skills
- Communication skills
- Annual leave
- Parental leave
Director/Assistant Commissioner People Strategy & Transformation
Fire and Rescue NSW —Sydney NSW
- $246,428 - $272,122 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
- Work from home
12d
Director, Regional HR Lead - AU & Poland
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick Apply
Associate Director Partner Operations
Optus —Macquarie Park NSW
- Management
- Analysis skills
- Leadership
- Parental leave
- Employee discount
5d
Associate Director, Workforce Optimisation
Optus —Sydney NSW
- Management
- AI
- Parental leave
- Employee discount
4d
Infrastructure & Capital Projects – Senior Manager / Director
Alvarez & Marsal —Sydney NSW
- Leadership
- Communication skills
- On-the-job training
6d
Global Key Account Director
Uber —Sydney NSW
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Program Director - IT Airline Operations
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- ERP systems
- Master's degree
- Work from home
Director of Conference & Events
SOFITEL —Sydney NSW
- Full-time
- Management
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
Expressions of Interest | Director – Strategy & Transformation Consulting
BDO —Sydney NSW
- Full-time
- Sales
- Finance
- Business development
- Health insurance
- On-the-job training
Head of Programs at The Padel Lounge
The Padel Lounge —Greenacre NSW
- Full-time
- Management
- Customer service
- Research
Quick Apply
6d
Associate Director Strategic Project Delivery
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Communication skills
5d

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director, global premier support jobs near sydney, nsw

Director, Global Premier Support

Databricks -
Sydney NSW

Apply Now

Job Details

Qualifications

Azure
Computer Science
Sales
Google Cloud Platform
Technical support
Master's degree
AWS
Bachelor's degree
Product management
Unity
AI
Leadership

Full Job Description

P-1562

As a Leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents.

The Impact You Will Have

Hire, onboard, and develop a top-tier team of designated support engineers (DSE)
Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences
Partner closely with field, engineering, support, and other cross functional stakeholders within Databricks to ensure seamless post-sales experience and advocate customer needs.
Contribute to program enhancements and offerings tailored to evolving customer needs
Coordinate execution and collaborate across customers, accounts teams and regional GTM leadership teams to resolve technical blockers and drive high customer satisfaction
Conduct internal and external Support Experience QBRs

What We Look For

18+ years of industry experience, with at least 8+ years of management experience
Proven ability to hire and scale high-performing support or field teams, enabling them and helping them grow in larger roles
Ability to work with strategic customers, driving multiple competing priorities
Preferred 5+ years of Technical experience in Python, Java or Scala-based application development, SQL databases, Linux/Unix systems, or cloud platforms (AWS, Azure, or GCP)
5+ years of technical support or field leadership experience managing global technical teams. Open to occasional travel to team locations
Experience working cross-functionally with other teams such as Sales, Field Engineering, Product Management, and Engineering
Experience with influencing senior executives and and senior customer leaders
B.S degree in Computer Science or a related field is required (M.S. preferred)

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Refine Your Search

director, global premier support jobs in sydney, nsw

Director, Global Premier Support

TeamKids - OSHC / Childcare - Coordinator (Director of Service)

Nominated Supervisor/Centre Director - NEW Bankstown North Centre!

Global Director of Strategic Communications

Director Conduct Intake and Support

Engagement Director 3

Change and Workforce Transformation Director

Regional Operations Director

Director Energy Transition, Corporate Banking

Director/Assistant Commissioner People Strategy & Transformation

Director, Regional HR Lead - AU & Poland

Associate Director Partner Operations

Associate Director, Workforce Optimisation

Infrastructure & Capital Projects – Senior Manager / Director

Global Key Account Director

Program Director - IT Airline Operations

Director of Conference & Events

Expressions of Interest | Director – Strategy & Transformation Consulting

Head of Programs at The Padel Lounge

Associate Director Strategic Project Delivery

I want to receive the latest job alert for director, global premier support in sydney, nsw

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