In-Demand Customer support coordinator Jobs in Surry Hills, Nsw

Customer Experience & Operations Coordinator
Craft & Soul —Manly NSW
- $30 - $40 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
- Employee discount
Quick Apply
7d
Admin & Operations Coordinator
Adventure Camp —Cremorne Point NSW
- $36 - $40 an hour
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Experience working with children
Quick Apply
8h
Showroom Co-ordinator
Material World Chatswood —Chatswood NSW
- $30 - $40 an hour
- Part-time
- Organisational skills
- In-person
- Office experience
- Employee discount
- Referral program
Quick Apply
15h
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
Marketing Administration Coordinator
Red Rooster —Chatswood NSW
- Full-time
- Hybrid work
- Serving
- Microsoft Office
- Organisational skills
- Parental leave
- Free food
Full Time Receptionist/Clinical Coordinator
De Araujo Co PTY LTD —Randwick NSW
- $30 - $35 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Dental insurance
- Employee discount
Quick Apply
Retail Operations Coordinator
Helly Hansen ANZ —Brookvale NSW
- $70,000 a year
- Full-time
- Office
- In-person
- Employee discount
- Referral program
Quick Apply
9d
People & Culture Coordinator- APAC
3P Learning —Leichhardt NSW
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Annual leave
Quick Apply
Service Desk Support Coordinator - Systems
Interactive —St Leonards NSW
- Full-time
- Customer service
Quick Apply
Public Transport Coordinator
Transport For NSW —Eveleigh NSW
- $124,810 - $139,787 a year
- Overtime
- No degree
- In-person
- Annual leave
9d
Service Desk Support Coordinator - Systems
Interactive Pty Ltd —St Leonards NSW
- Night shift
- Customer service
Senior Client Coordinator - Sydney Region
Prestige Inhome Care —Bondi Junction NSW
- $75,000 - $82,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
Quick Apply
13d
Customer Experience & Community Coordinator
BOODY AUSTRALIA PTY LIMITED —Surry Hills NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick Apply
Email Campaign and Web Coordinator
Ticketek Entertainment Group —Sydney NSW
- Hybrid work
- CRM software
- Annual leave
- Parental leave
Quick Apply
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Marketing and Communications Coordinator (Sentral)
Sentral —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
Quick Apply
10h
People & Culture Coordinator
AccorHotel —Mascot NSW
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- On-the-job training
- Employee discount
Quick Apply
6d
Workplace Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Health insurance
- Parental leave
Quick Apply
NDIS Local Area Coordinators
Uniting —Baulkham Hills NSW
- $46.70 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Office Operations Coordinator
Liquid Learning —Sydney NSW
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free food
Quick Apply

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Customer Experience & Operations Coordinator

Craft & Soul
Manly NSW

Quick Apply

Job Details

Part-time
$30 - $40 an hour
7 days ago

Benefits

Employee discount

Qualifications

Hospitality
Microsoft Excel
Customer service
POS
AI
Retail sales

Full Job Description

Love people? Love making things run smoothly? Weirdly excited by a good spreadsheet, a spotless space and finding a smarter way to do something? We might be looking for you.

Craft & Soul is a creative community space in Manly where people come to learn, make, connect and have a really lovely time.

We're looking for a high-energy, people-loving, seriously organised and tech-savvy person to join our team and help keep the whole place running beautifully.

This is a hands-on role. You'll be out front chatting to customers, helping people find what they need and making sure the shop feels fantastic — while also keeping on top of the systems, stock, operations and little details that make everything work behind the scenes.

And yes, being crafty is a bonus. But you won't be crafting during your shift! Your job is to make sure everyone else has an amazing experience.

What you'll be doing

1. Customers & community

Welcome customers and make everyone feel genuinely comfortable
Chat with customers, understand what they're looking for and help them find the right products or workshops
Create a warm, energetic and welcoming atmosphere
Help customers with bookings, purchases and general questions
Support workshops and events, including set-up and pack-down
Build relationships with our regular customers and creative community

2. Operations & systems

Keep the shop running smoothly day-to-day
Manage opening and closing procedures
Keep stock organised and spot when things need attention
Maintain and improve checklists, processes and operational systems
Help with stock ordering and inventory management
Identify things that aren't working and figure out how to improve them
Take ownership of operational projects rather than waiting to be told what to do
Help us turn messy or manual processes into simple, repeatable systems

We'd love someone who sees a repetitive task and thinks:
"How could we make this easier?"

3. Technology, AI & getting things done

We're a small, growing business and we want to work smarter, not just harder.

We're looking for someone who is comfortable with technology and genuinely curious about how it can improve the way we work.

You might already be comfortable with:

Google Sheets / Excel
Canva
AI tools such as ChatGPT
Google Workspace
Creating trackers, templates and simple systems
Finding clever solutions to problems
Automating repetitive tasks

You don't need to be a programmer or an AI expert.

We're much more interested in someone who is curious and resourceful — the kind of person who will happily spend 20 minutes figuring out how to make a process better rather than doing the same annoying task every week forever.

4. Keeping the space beautiful

This is important!

Craft & Soul is a physical space and keeping it clean, organised and beautiful is a huge part of the customer experience.

You'll be expected to:

Keep the shop tidy throughout the day
Clean and reset customer areas
Keep displays looking great
Organise stock and supplies
Notice the little things that need doing
Leave the space better than you found it

If you genuinely enjoy tidying and organising, you'll probably love this job.

The person we're looking for

You are:

A people person.
You naturally enjoy talking to people and making them feel welcome. You're warm, energetic and comfortable chatting to strangers.

High energy.
You enjoy being busy, being on your feet and having lots happening around you. You don't wilt when things get hectic.

Operationally minded.
You like systems, checklists, organisation and getting things done. You notice inefficiencies and want to fix them.

Proactive.
You don't need someone standing over you telling you what to do. When you've finished one task, you look around and find the next useful thing.

Tech-savvy.
You're comfortable learning new tools and figuring things out. You don't need to know everything — you need to be willing to work it out.

AI-curious.
You've experimented with AI to solve problems, save time, create things or organise information — or you're genuinely excited to learn how.

Creative.
You have an interest in craft, art, design, making or creativity. You don't need to be an expert — just genuinely interested.

A little bit obsessed with organisation.
A beautifully labelled cupboard makes you happy. A well-built spreadsheet is satisfying. You notice when things aren't where they should be.

This probably isn't the job for you if...

You want a job where you can sit quietly and make things all day
You don't enjoy interacting with customers
You hate cleaning
You need to be told what to do constantly
You don't enjoy being busy or having lots of things happening at once
You'd rather stick to "that's not my job" than figure something out
Technology makes you want to throw your laptop out the window

But if you love people, love a busy environment, get excited by systems and genuinely enjoy making things work better... we'd love to hear from you.

Your background

You might have experience in:

Retail
Hospitality
Events
Customer experience
Operations
Studio or venue coordination
Administration
Community spaces
Small business
Project coordination

But we're much more interested in how you think and work than having the perfect resume.

You don't need to have done this exact job before.

We're looking for someone who is reliable, switched-on, curious, energetic and takes pride in what they do.

What you'll get

A role in a unique creative community space in Manly
A lovely, creative team
Variety — no two days are exactly the same
The opportunity to take real ownership and improve how things work
The chance to learn about the running of a growing small business
Staff benefits and discounts
A role where your ideas and initiative are genuinely valued

Location: Manly, NSW
Employment type: Casual / Part-time
Hours: 20-30 hours per week
Pay: $30-40 per hour

How to apply

We'd love to hear a little about how you think, not just see your resume.

Please send us your resume and answer these four questions:

1. Tell us about something you've organised, improved or made more efficient that you're weirdly proud of.

2. Tell us about a time you've used technology, AI or a clever system to make something easier, faster or more organised.

3. Imagine it's a busy Saturday at Craft & Soul. There's a queue at the till, a workshop is starting in 10 minutes, the stockroom is messy and someone needs help finding a product. What do you do?

4. What's your favourite craft, creative hobby or thing you love making?

We can't wait to meet you! ✨

Pay: $30.00 – $40.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in surry hills, nsw

Customer Experience & Operations Coordinator

Admin & Operations Coordinator

Showroom Co-ordinator

ICT Business Analyst

Marketing Administration Coordinator

Full Time Receptionist/Clinical Coordinator

Retail Operations Coordinator

People & Culture Coordinator- APAC

Service Desk Support Coordinator - Systems

Public Transport Coordinator

Service Desk Support Coordinator - Systems

Senior Client Coordinator - Sydney Region

Customer Experience & Community Coordinator

Email Campaign and Web Coordinator

Operations Manager

Marketing and Communications Coordinator (Sentral)

People & Culture Coordinator

Workplace Coordinator

NDIS Local Area Coordinators

Office Operations Coordinator

I want to receive the latest job alert for customer support coordinator in surry hills, nsw

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