In-Demand Customer engagement officer Jobs in Sunbury Vic

Customer Engagement Officer
NeuroRehab Allied Health Network —Deer Park VIC
- $32.67 an hour
- Full-time
- Hybrid work
- Administrative experience
- Clinic
- Organisational skills
- Employee assistance program
6d
Customer Service Officer
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $60,782 - $67,194 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Microsoft Office
- Employee assistance program
2d
Youth Engagement Officer
Hume City Council —Broadmeadows VIC
- $83,714.28 a year
- Full-time
- First Aid Certification
- Organisational skills
- Time management
Quick Apply
7d
Court Operations Officer, Sunshine
Magistrates Court —Melbourne Western Suburbs VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
7d
Project Safety Officer
KION Group AG —Deer Park VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
- Health insurance
- Referral program
14d
Project Officer - Kerbside Waste and Recycling Reform
Melton City Council —Melton VIC
- $97,926 - $106,637 a year
- Full-time
- Health insurance
- Annual leave
13d
Client Support Officer
Elastomers Australia —Campbellfield VIC
- Part-time
- Microsoft Excel
- Writing skills
- Administrative experience
Quick Apply

I want to receive the latest job alert for customer engagement officer in sunbury vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer engagement officer jobs near sunbury vic

Safety Officer jobs in Noosa Heads Qld

Safety Officer jobs in Perth East St Georges Tce Wa 6832

Safety Officer jobs in Central Coast Nsw

Safety Officer jobs in Tusmore Sa

Training Development Officer Boiler Maker jobs in Venus Bay Vic

Road Safety jobs in Rockhampton Qld

Quality Officer jobs in Griffith Nsw

Ai Healthtech Product Specialist jobs in Melbourne Vic

Client Services Specialist jobs in Hastings Vic

Client Services Specialist jobs in Rowville Vic

Pa Hospital, Food Services jobs in Brisbane Qld

Client Services Specialist jobs in Western Australia

Energy Billing Specialist jobs in Melbourne City Centre Vic

Client Services Specialist jobs in Gregory Hills Nsw

Personalised Support Services jobs in Burwood Vic

Operations Officer jobs in Botany Nsw

School Learning Support Officer jobs in Quakers Hill Nsw

Intake Officer jobs in Melbourne Vic

Operations Officer jobs in Berkshire Park Nsw

Operations Officer jobs in East Melbourne Vic

Customer Engagement Officer

NeuroRehab Allied Health Network -
Deer Park VIC

Apply Now

Job Details

Permanent | Full-time
$32.67 an hour
6 days ago

Benefits

Employee assistance program

Qualifications

Administrative experience
Organisational skills
Communication skills

Full Job Description

Posted: 23/07/2026

Closing Date: 22/08/2026

Job Type: Permanent - Full Time

Location: Deer Park

Job Category: Customer Engagement Team

NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.

Our core values are - We’re on your team, We Innovate, We are Enthusiastic and We Expand Horizons!

We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 150, we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne, Hobart and Albury along with an extensive home visit and community-based service.

Culture

We are a family-run business and have a super friendly team culture. Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively and enthusiastically. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members.

What we would like to offer you:
A fun, flexible, and supportive work culture is important to us at NeuroRehab. We have been certified as a Great Place To Work® Australia by the international consulting group Great Places to Work and ranked as one of their Best Work Places in Australia for consecutive years.

Health and well-being initiatives with our Employee Assistance Program.

Supportive team environment to inspire your growth.

Celebrate our quiet achievers and our loud ones.

Regularly funded social events with the team and the greater NRAHN organisation.

Be part of people's rehab journey!

Permanent role with job security.

Job Description

Customer Engagement Officer role:
The Customer Engagement Officer works efficiently and effectively to optimise services for new and current clients. We support our therapists and allied health assistants with funding follow-up and general administrative tasks.

Our clients are predominantly NDIS participants along with some TAC, WorkSafe, My Aged Care and privately funded clients.

The position is full-time (Monday to Friday 9:00am to 5:06pm) with a hybrid work structure of 1 day minimum in the office (Deer Park location) and 4 days working from home per week. The successful applicant must be in our Deer Park clinic every Tuesday for a dedicated Customer Engagement Team working day.

The pay rate is based on the Health and Support Services Award 2020, Support services level 7 at $32.67/hr ($64,551pa).

Key Responsibilities:
Respond professionally to phone, email, and online enquiries, delivering exceptional customer service to clients, referrers, and stakeholders.
Timely manage of intake process for new and existing client referrals.
Liaise with referrers, funding bodies, therapists, and other stakeholders to confirm funding approvals and support service delivery.
Maintain accurate client records, databases, and documentation, ensuring data integrity and compliance.
Build and maintain strong relationships with referrers and key stakeholders to support service growth.
Promote the organisation's services through networking, marketing activities, and community engagement events.

Desired Skills and Experience

Skills & Experience

Customer-focused.
Health administration experience an advantage.
Prior experience working in the NDIS system an advantage.
Clear communication style.
Exceptional interpersonal skills.
Computer literacy.
Great multi-tasking and organisational skills.

Diversity and Inclusion

At NeuroRehab Allied Health Network, we strive for a culture of inclusivity and celebrate the diversity and diverse perspectives of our team members and community. Applicants from all cultures and backgrounds, gender identities, physical abilities, religions, and sexual orientations are highly encouraged to apply for our roles.

We acknowledge the Traditional Custodians of the land, & pay our respects to Elders past, present & emerging.

*** Applications Close 22 August 2026***

We may interview and hire prior to this date so don't hesitate in putting your application forward

To display your communication skills be sure to submit a cover letter along with your resume.

For more information please visit our website at nrah.com.au

Apply Now

Refine Your Search

customer engagement officer jobs in sunbury vic

Customer Engagement Officer

Customer Service Officer

Youth Engagement Officer

Court Operations Officer, Sunshine

Project Safety Officer

Project Officer - Kerbside Waste and Recycling Reform

Client Support Officer

I want to receive the latest job alert for customer engagement officer in sunbury vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected