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Challenging and rewarding work within a supportive team culture. Ongoing role based in Sunshine.
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Opportunity to provide high-level administrative and operational support across court services.
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Exposure to specialised systems, process improvement initiatives, and technical operational functions.
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.
MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the Role
We're seeking a highly organised and proactive Court Operations Officer to support the Specialist Family Violence Court (SFVC) team. In this pivotal role, you'll help drive the efficient operation of the court, support judiciary and specialist staff, coordinate key projects, and contribute to continuous process improvement that enhances outcomes for court users and the community.
Key responsibilities:
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Coordinate and improve operational and administrative processes.
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Manage business documentation, reporting, tracking systems, and databases.
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Support court-based referrals and pre-court engagement activities.
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Liaise with judicial officers, community service providers, and key stakeholders.
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Assist with finance, HR, project coordination, and operational planning.
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Analyse data and prepare reports, briefings, and recommendations to support decision-making.
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Contribute to innovative initiatives that improve court operations and service delivery.
Join a team dedicated to improving outcomes for individuals and families affected by family violence while supporting the effective delivery of justice across Victoria.
About You
You are a resourceful and detail-oriented professional who thrives in a fast-paced environment. You bring:
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Experience in administration, operations, customer service, or project support.
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Strong organisational, planning, and problem-solving skills.
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The ability to build positive stakeholder relationships and communicate effectively.
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Experience identifying and implementing process improvements.
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Confidence working with technology and case management systems.
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A commitment to service excellence, integrity, respect, and teamwork.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
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resume
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a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
