In-Demand customer service Jobs in south melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Team Member - CBW
Roll'd —Melbourne VIC
Quick Apply
11d
Team Member - Hawthorn
Roll'd —Hawthorn VIC
Quick Apply
9d
Team Member
EG Group —Murrumbeena VIC
- $35.18 an hour
- Weekend availability
- Customer service
- POS
- Parental leave
- Fuel discount
4h
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Room Attendant
ahs hospitality —Melbourne VIC
- $25.85 - $58.16 an hour
- Full-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Medical Receptionist/Administration General Practice
Carnegie Medical Centre —Carnegie VIC
- $24.95 - $35.00 an hour
- Part-time
- Customer service
- Medical office experience
- In-person
- Employee discount
Quick Apply
8d
Team Member - Southgate
Grill'd —Southbank VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Concierge
JLL —Melbourne VIC
Team Member - Chadstone
Roll'd —Malvern East VIC
Quick Apply
12d
Team Member
Schnitz —Melbourne VIC
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Seasonal Casual Retail Team Member
Macpac —Melbourne VIC
Guest Service Agent
Cosmopolitan Hotel —St Kilda VIC
- From $32 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
4h
Team Member - South Yarra
Grill'd —South Yarra VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Receptionist
Melbourne Fight Club —Melbourne VIC
- $23 - $25 an hour
- Part-time
- Management
Quick Apply
5d
Guest Experience & Sales Host
Magic Memories —Melbourne City Centre VIC
- From $24.28 an hour
- Part-time
- Sales
- Customer service
- Presentation skills
Quick Apply
4d
Receptionist/Administration Assistant
Student Housing Australia —Caulfield North VIC
- $58,000 - $62,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick Apply
CASUAL - SOUTH WHARF DFO
Neverland Store —South Wharf VIC
- Employee discount
Customer Service Team Member
Bunnings —Port Melbourne VIC
- Part-time
- Café
- Parental leave
10d

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer service jobs in south melbourne, vic

Customer Service Consultant | Port Melbourne

Team Member - CBW

Team Member - Hawthorn

Team Member

Entry Level Solar Sales Representative

Room Attendant

Medical Receptionist/Administration General Practice

Team Member - Southgate

Concierge

Team Member - Chadstone

Team Member

Service Coordinator | Port Melbourne

Seasonal Casual Retail Team Member

Guest Service Agent

Team Member - South Yarra

Receptionist

Guest Experience & Sales Host

Receptionist/Administration Assistant

CASUAL - SOUTH WHARF DFO

Customer Service Team Member

I want to receive the latest job alert for customer service in south melbourne, vic

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