In-Demand Customer service administrator Jobs in Rowville Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
1d
Senior Staffing Administrator , WFS APAC
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Customer Service & Dispatch Administrator
NAPA Auto Parts —Dandenong VIC
- Full-time
- Customer service
- ERP systems
- Office
- Parental leave
- Employee assistance program
Contracts Administrator
Energy Power Systems Australia —Mulgrave VIC
- Contract
- Hybrid work
- ERP systems
- Administrative experience
- Construction experience
- Health insurance
- Parental leave
Customer Service & Dispatch Administrator
Motion Asia Pacific Services Pty Ltd —Dandenong VIC
- Full-time
- Customer service
- ERP systems
- Office
- Parental leave
- Employee assistance program
Quick Apply
12d
Ward Clerk - Maroondah Hospital Intensive Care Unit
Eastern Health —Ringwood East VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Employee assistance program
7d
Pricing Administrator
PPG —Clayton VIC
- $74,000 - $84,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick Apply
Service Administrator
Dormakaba Group —Hallam VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
14d
Junior Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
Commercial and Contracts Administrator
City FM Australia —Mulgrave VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Business
- Work from home
Quick Apply
4d
Systems Administrator
Monash Health —Scoresby VIC
- Part-time
- Management
- Computer Science
- Bachelor's degree
11d
Site Reliability Engineering and Platform Lead
Leidos —Scoresby VIC
- Full-time
- Leadership
- Annual leave
IT Support & Systems Administrator
One-Six-One Pty Ltd —Prahran VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Hospitality
- Software troubleshooting
- Bachelor's degree
Quick Apply
9d
Warranty Admin – Mercedes-Benz (Group Support)
Patterson Cheney Pty Ltd —Narre Warren VIC
- Full-time
- Management
- Administrative experience
- In-person
- Annual leave
System Administrator
ARB Corporation —Kilsyth VIC
- Full-time
- Administrative experience
- Employee discount
Junior System Administrator
ARB Corporation —Kilsyth South VIC
- Full-time
- Analysis skills
- Employee discount
12d
Senior Administrator (Health and Education)
Wormald —Bentleigh East VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
System Administrator
Monash Health —Clayton VIC
- Full-time
- Hybrid work
- Computer Science
- SQL
- Bachelor's degree
8d
National Sales Administrator
ARB Corporation —Kilsyth VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Front desk
- Employee discount
Contract Administrator - Telecommunications
Ventia Pty Limited —Cremorne VIC
- Full-time
- Microsoft Excel
- Management
- Engineering
13d

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year
1 day ago

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service administrator jobs in rowville vic

Office Administration Assistant

Senior Staffing Administrator , WFS APAC

Customer Service & Dispatch Administrator

Contracts Administrator

Customer Service & Dispatch Administrator

Ward Clerk - Maroondah Hospital Intensive Care Unit

Pricing Administrator

Service Administrator

Junior Cloud Platform Engineer - Systems Administrator

Commercial and Contracts Administrator

Systems Administrator

Site Reliability Engineering and Platform Lead

IT Support & Systems Administrator

Warranty Admin – Mercedes-Benz (Group Support)

System Administrator

Junior System Administrator

Senior Administrator (Health and Education)

System Administrator

National Sales Administrator

Contract Administrator - Telecommunications

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