Overview of Position
The National Sales Administrator position is responsible for assisting all administration duties performed by the National Sales department, as well as providing support in the supply and fitment of ARB products to a national network of Fleet Organisations, Government Departments and Motor Vehicle Dealers.
The role will contribute to the efficient running of these, assist in meeting targets and maintain a high level of customer expectations and network support.
Key Responsibilities
- Play a pivotal role in supporting our National Sales team, ensuring the smooth and efficient delivery of sales and operational activities across Australia.
- Coordinate the administration of suspension and GVM programs, maintaining accurate records and delivering exceptional attention to detail
- Manage the supply and fitment of products for fleet, government and dealer customers, building strong relationships with internal and external stakeholders.
- Provide outstanding customer service by handling enquiries, supporting reception functions and ensuring a seamless customer experience.
- Prepare end-of-month (EOM) reporting, process invoices for stores and fleet customers, and proactively manage outstanding accounts to ensure accurate and timely financial administration.
- Contribute to continuous improvement initiatives, identifying opportunities to enhance processes, drive efficiencies and support business growth.
What’s in It for You?
- Permanent full-time role with a genuine work-life balance - Monday to Friday, no weekend work.
- Generous employee discounts across the ARB Group's extensive range of premium products.
- Free on-site parking for added convenience.
- Join an industry leader with a strong reputation, iconic brand and a commitment to innovation.
- Ongoing training and development opportunities, keeping you up to date with the latest products, systems and industry advancements.
- Supportive team environment where your contributions are valued and career growth is encouraged.
Required Skills, Behaviours and Experience
- A customer mindset; providing an excellent level of service to all internal and external customers.
- A team mindset; recognising that company’s success depends on effective teamwork.
- High attention to detail and accuracy.
- The ability to multi-task, operating in a fast-paced environment.
- Excellent time management and communication skills.
- Experience in MS Excel & Office suite
About us:
At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.
Are you ready to take your career off-road with ARB? Apply now and join us on this thrilling journey!
