In-Demand Operations officer Jobs in Randwick, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
2d
Junior Operations Officer
O-BANK CO., LTD. —Sydney NSW
- $60,102.30 - $104,646.83 a year
- Full-time
- English
- Microsoft Office
- Finance
Quick Apply
Patient Transport Officer
Absolute Medical Response —Sydney NSW
Property Manager
Your Next Move Real Estate —Kingsford NSW
- $58,314.85 - $75,000.00 a year
- Full-time
- Management
- Customer service
- In-person
- Parental leave
Quick Apply
2d
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Protection Officer - Light Rail
ABC Group Services —Randwick NSW
- $34 - $68 an hour
- In-person
Quick Apply
Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
4d
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
12d
Stores Attendant - Part-Time
The Royal Sydney Golf Club —Rose Bay NSW
- $27.38 an hour
- Part-time
- Management
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick Apply
Fleet Operations Support Officer - RTS OPS IOC
Downer Group —Sydney NSW
- Analysis skills
- Conflict management
- Communication skills
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
3d
Payroll Officer - Operations
Boral —Sydney NSW
- Full-time
- Free parking
- Parental leave
12d
Project Support Officer
Transport For NSW —Sydney NSW
- $95,543 - $100,405 a year
- Full-time
- Organisational skills
9d
Delivery Escort & Logistics Officer
Thales —Woolloomooloo NSW
- Full-time
- Forklift
- Communication skills
- Health insurance
- Parental leave
10d
Manager, Criminal Records
NSW Police Force —Parramatta NSW
- $154,231 - $178,369 a year
- Full-time
Procurement Officer
Australian Catholic University —North Sydney NSW
- $105,212 - $113,823 a year
- Full-time
- Hybrid work
- University
9d
Accounts Payable Officer
Luxury Escapes —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
- Free food
Quick Apply
10d
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
1d
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
2d
Accounts Receivable Consultant
FleetPartners —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply

I want to receive the latest job alert for operations officer in randwick, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations officer jobs near randwick, nsw

Accounts Receivable Clerk jobs in Sydney NSW

Administrative Assistant jobs in Sydney NSW

Operations Officer jobs in Sydney NSW

Project Officer jobs in Sydney NSW

Administrative Officer jobs in Parramatta NSW

Payroll Officer jobs in Sydney NSW

Education Support Officer jobs in Melbourne Vic

Vline, Services Officer jobs in Geelong Vic

Transportation Officer jobs in Mile End South Sa

Lifestyle Officer jobs in Sydney Nsw

Transportation Officer jobs in Thornlands Qld

Transportation Officer jobs in Tighes Hill Nsw

Transportation Officer jobs in Ingham Qld

Business Development Manager jobs in Brisbane Qld

Business Services Officer jobs in Labrador Qld

Business Services Officer jobs in Hillarys Wa

Tacticall Recruitment Services jobs in Brisbane Qld

Legal Officer Government jobs in Sydney Nsw

Business Services Officer jobs in Alexandria Nsw

Business Services Officer jobs in Cannington Wa

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
2 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

operations officer jobs in randwick, nsw

Part Time Customer Service Officer - Operations

Junior Operations Officer

Patient Transport Officer

Property Manager

Authorised Officer

Protection Officer - Light Rail

Service Officer

Administrative Support Officer

Stores Attendant - Part-Time

Fleet Operations Support Officer - RTS OPS IOC

Contact Centre and Triage Officer

Payroll Officer - Operations

Project Support Officer

Delivery Escort & Logistics Officer

Manager, Criminal Records

Procurement Officer

Accounts Payable Officer

Administrative Officer

Administrative Accounts Assistant

Accounts Receivable Consultant

I want to receive the latest job alert for operations officer in randwick, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected