In-Demand Service desk specialist Jobs in Queensland

Client Support Specialist
Symplicity Corporation —Brisbane QLD
- Contract
- Hybrid work
- Customer service
- SQL
- Analysis skills
Mobile Lending Specialist
Beyond Bank Australia —Townsville QLD
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Employee discount
Quick Apply
13d
Paid Media Specialist
Reload Media —Brisbane QLD
- $80,000 - $100,800 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Communication skills
- Parental leave
Quick Apply
14d
Intake Specialist
Better Rehab —North Lakes QLD
- Full-time
- Customer service
- Organisational skills
- Parental leave
- Free food
Quick Apply
13d
Customer Service/Administration Officer
Doree Embroidery & Screen Printing —Mansfield QLD
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Serving
- Microsoft Excel
Quick Apply
1d
Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Communication skills
Quick Apply
8d
Patient Support Officer - EOI
Queensland Government —Brisbane QLD
- Wellness program
Medical Receptionist
Cairns Health Collective —Cairns QLD
- $29 - $35 an hour
- Monday to Friday
- Customer service
- Organisational skills
- In-person
Quick Apply
Customer Service Officer / Receptionist
Premier Windscreens —Nerang QLD
- Full-time
- Communication skills
Dental Assistant
Townsville Periodontics and Dental Implants —Currajong QLD
- $29 - $36 an hour
- Part-time
- Customer service
- Administrative experience
- Patient care
- On-the-job training
Quick Apply
16h
HelloDR Clinics Practice Manager/Team Leader
Hello Home Doctor Service —Blackstone QLD
- $60,000 - $80,000 a year
- Part-time
- Management
- Microsoft Office
- Clinic
Quick Apply
Safety Specialist
Tritium Power Solutions AU —Murarrie QLD
- Full-time
- First Aid Certification
- Manufacturing
Quick Apply
Automotive Yard Hand - Brendale
Pickles Auctions —Brisbane QLD
- Full-time
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
HAZMAT Field Consultant
ALS —Yatala QLD
- Weekend availability
- Laboratory
- Microsoft Office
- Communication skills
Client Financial Management Specialist
Accenture —Brisbane QLD
- Full-time
Health & Safety Capability Lead (Site-Based) - QLD
WITRON Group —Redbank QLD
- Microsoft Powerpoint
- CPR Certification
- Microsoft Excel
National Technical Trainer (Pools & Spa Services)
The Swimming Pool & Spa Association of Australia —Queensland
- Full-time
- No degree
Receptionist (Temporary – 4 Weeks)
Carter Newell —Brisbane QLD
- Contract
- Management
- Organisational skills
- Communication skills
1d
Mental Health Clinician - Triage (Acute Care Team) (Clinical Nurse, OT, Psychologist, Social Worker)
Queensland Government —Rockhampton QLD
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Clinical Nurse (Paediatric Outpatient Department) - Child and Adolescent Unit
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
4d

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Client Support Specialist

Symplicity Corporation -
Brisbane QLD

Apply Now

Job Details

Contract

Qualifications

Jira
Customer service
SQL
Analysis skills
Bachelor's degree
Communication skills
Time management
Help desk

Full Job Description

Symplicity is a global leader in higher education technology, serving more than 1,200 universities and colleges across 40+ countries. Our solutions help institutions connect students with career opportunities, streamline campus operations, and improve student success outcomes.

As part of the Volaris Group, a division of Constellation Software, Symplicity is entering an exciting phase of international growth, product innovation, and market expansion. We continue to invest in our people, products, and customer experience while helping universities deliver meaningful outcomes for students around the world.

About the Role

We are seeking a motivated and customer-focused Client Support Specialist to join our CareerHub team in Brisbane.
This role is ideal for a university student, recent graduate, or early-career professional looking to build a career in technology, customer success, or software support.

As a Client Support Specialist, you will work directly with universities across Australia and New Zealand, helping them maximize the value of the CareerHub and UniHub platforms.
You will become a product expert, provide technical and functional support, and collaborate with internal teams to ensure an exceptional client experience.

This position will initially be offered on a casual basis, with the potential to transition into a permanent part-time or full-time opportunity as the team continues to grow.

What You'll Do

Develop deep functional expertise in the CareerHub and UniHub platforms.
Provide Tier 1 and Tier 2 support to university clients through email, ticketing systems, phone, and online meetings.
Assist clients with product adoption, troubleshooting, and best practices.
Manage and maintain customer cases within Symplicity’s support portal.
Triage and resolve support requests received through tickets and phone calls.
Identify, document, and escalate software defects using JIRA.
Collaborate with Product and Engineering teams to investigate and resolve technical issues.
Support client onboarding, training, and enablement initiatives.
Assist in delivering webinars, product demonstrations, and client engagement programs.
Contribute to internal knowledge sharing and team enablement.
Participate in special projects and other duties as required.

What We're Looking For

Currently studying toward a Bachelor's degree, recently graduated, or possess equivalent relevant experience.
Excellent written and verbal communication skills.
Strong customer service mindset with a friendly, consultative approach.
Exceptional attention to detail and problem-solving abilities.
Strong organizational and time management skills.
Ability to work independently while thriving in a collaborative team environment.
Curiosity and willingness to learn new technologies and systems.
Strong technical aptitude and analytical thinking skills.
Good understanding of HTML, CSS, SQL, or programming concepts

Nice to Have

Experience or exposure to JIRA.
Understanding of higher education institutions and university ecosystems.
Previous experience in customer support, help desk, or client-facing roles.

Why Join Symplicity?

Join a growing global technology company with a strong presence in higher education.
Gain hands-on experience working with universities across Australia and New Zealand.
Learn from experienced professionals in Customer Success, Product, and Technology.
Flexible hybrid work environment.
Career growth opportunities within a rapidly expanding international organization.

If you're passionate about technology, enjoy helping customers succeed, and are looking to launch your career in a dynamic and supportive environment, we'd love to hear from you.

Apply Now

Refine Your Search

service desk specialist jobs in queensland

Client Support Specialist

Mobile Lending Specialist

Paid Media Specialist

Intake Specialist

Customer Service/Administration Officer

Level 2 Service Desk Engineer

Patient Support Officer - EOI

Medical Receptionist

Customer Service Officer / Receptionist

Dental Assistant

HelloDR Clinics Practice Manager/Team Leader

Safety Specialist

Automotive Yard Hand - Brendale

HAZMAT Field Consultant

Client Financial Management Specialist

Health & Safety Capability Lead (Site-Based) - QLD

National Technical Trainer (Pools & Spa Services)

Receptionist (Temporary – 4 Weeks)

Mental Health Clinician - Triage (Acute Care Team) (Clinical Nurse, OT, Psychologist, Social Worker)

Clinical Nurse (Paediatric Outpatient Department) - Child and Adolescent Unit

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