Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?
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Continuous professional development, education & support provided
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Deliver outstanding patient care within a dedicated team
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Inclusive, values-led workplace
About the role:
We have several exciting opportunities for enthusiastic and motivated individuals to join our Patient Services Team as Ward Clerks. In this important role, you will provide administrative support to clinical teams while helping to ensure a welcoming and positive experience for patients, visitors, and staff.
About us:
At Sunnybank Private Hospital we care for people from the south-west Brisbane community. Here our focus is you. Our expert, attentive team of surgeons, specialist doctors, dedicated nurses and other professionals will ensure your healthcare experience is the best it can be.
Set within tranquil landscaped gardens, we offer a range of medical and surgical services including oncology, day surgery, endoscopy and intensive care.
We provide specialist inpatient and day rehabilitation for people recovering from an operation, injury or illness.
Sunnybank private hospital has state-of-the-art technology with the benefit of a convenient location and personalised care.
Key Responsibilities:
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Perform a broad range of administration duties including:
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Manage a busy reception desk
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Answer and redirect calls
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Organise appointments and prepare admission paperwork
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Conduct follow-up requests and make reminder calls for visits
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Maintain accurate and effective record management systems including preparation of medical records
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Perform Health Fund Checks as required
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Manage the collection of excesses/co payments
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Coordinate with staff from other departments
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Complete other clerical tasks such as data entry
Essential Criteria:
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Strong attention to detail
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Experience in MS Office (Outlook, Word, and Excel)
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Works well independently and within a team
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Flexible to work a variety of shifts – early/late shifts & weekend work
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WebPas Hospital system experience (Desired)
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
You'll also benefit from:
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Flexibility to work across one or multiple hospitals across our network
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Discounted health insurance (non-casuals only)
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Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.
Applications close: 15 September 2026
For further enquiries: Contact Alanah Hooi, Nurse Unit Manager on E-mail: [email protected]
Please include a cover letter and your CV along with the contact details of 2 professional referees.
More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.
Any request for payment is fraudulent.
Visit ScamWatch for more information on recruitment scams.
