In-Demand Customer care manager Jobs in Perth, Wa

Front of House Manager
YOMG - Yo My Goodness —Morley WA
- $1,250 - $1,450 a week
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
3d
Rostering Coordinator | Applecross WA
Roshana Care Group —Applecross WA
- Part-time
- Management
- Customer service
- Microsoft Office
- Employee assistance program
Cafe Manager
Moore and Moore —Fremantle WA
- $70,000 - $79,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
Butler & Executive Support | Perth WA
Roshana Care Group —Perth WA
- Full-time
- Hospitality
- Management
- First Aid Certification
12d
Regional Director
Junior Adventures Group —Perth WA
- Full-time
- Childcare
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Perth WA
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Assistant Property Manager
Brookfield Properties —Perth WA
- Full-time
- Customer service
- Administrative experience
- No degree
- Parental leave
- Employee assistance program
5d
GENERAL MANAGER - PERTH WA
Two Good Co —Perth WA
- Full-time
- Hospitality
5d
Delivery Driver
Day & Night Healthcare —Welshpool WA
- $34.39 an hour
- Overtime
Quick Apply
CHSP or SAH Case Manager/ Coordinator (Experienced)
ECHO Community Services —Morley WA
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick Apply
13d
Clinic Administration Officer/Medical Screener
Sonic HealthPlus —Perth WA
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Employee assistance program
- Gym membership
12d
Maintenance Employee / Handyman - Casual
St Louis Estate Claremont —Claremont WA
- From $70,000 a year
- Monday to Friday
- CPR Certification
- Maintenance
- First Aid Certification
- Employee discount
- Professional development assistance
Quick Apply
Solutions Delivery Manager - Major Projects
Schneider Electric —Perth WA
- Full-time
- Construction experience
- Leadership
- Parental leave
- Opportunities for advancement
3d
Platypus Assistant Store Manager - Whitfords
Platypus —Hillarys WA
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Service Delivery Manager
Axon —South Perth WA
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
10d
Night Auditor - Esplanade Fremanlte by Rydges
EVT Group —Fremantle WA
- Communication skills
- Resort
- Office experience
- Parental leave
Complaints & Privacy Officer
Sonic HealthPlus —Perth WA
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Employee assistance program
- Gym membership
Biologics Sales Specialist – Dermatology (Launch Role) | Perth, WA (Including South Australia)
Galderma —Perth WA
- Hospital experience
- Parental leave
NDIS Safeguards Coordinator
St Jude's Group —West Perth WA
- Communication skills
9d
Admissions Administrator (Customer Service)
Southern Cross Care (WA) Inc —Rivervale WA
- Contract
- Customer service
- Health insurance
- Annual leave
Quick Apply

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Front of House Manager

YOMG - Yo My Goodness
Morley WA

Quick Apply

Job Details

Permanent | Full-time
$1,250 - $1,450 a week
3 days ago

Benefits

Training program
Employee discount
Professional development assistance

Qualifications

Hospitality
RSA
Food management
Customer service
Leadership
Communication skills

Full Job Description

YOMG is heading west!

Born and raised in Melbourne, YOMG (Yo My Goodness) has grown from its Victorian roots into an expanding network of locations across Melbourne, Brisbane and the Gold Coast.

We’re now bringing the complete YOMG experience—quality burgers, loaded shakes and premium self-serve frozen yogurt—to Western Australia.

As we launch into this exciting new market, we’re looking for an experienced and passionate Full-Time Front of House Manager to join our team at YOMG Galleria.

This is an exciting opportunity to play a key leadership role from the beginning, establish exceptional front of house operations and help build YOMG’s presence in Western Australia.

About the role

As Front of House Manager, you’ll be responsible for the day-to-day management and performance of the venue’s front of house operations.

You’ll lead and develop your team, maintain operational excellence and ensure the venue operates safely, efficiently and profitably in accordance with YOMG’s standards. You’ll also be accountable for delivering exceptional service and creating a consistently positive experience for every customer.

Key responsibilities

Manage daily front of house operations to deliver exceptional customer service and operational performance.
Lead, supervise, coach and develop team members to achieve company standards and business objectives.
Build and maintain a positive, energetic and customer-focused team culture.
Manage team performance, conduct performance reviews and implement performance-management procedures when required.
Recruit, onboard, train and roster team members in line with operational requirements and labour budgets.
Monitor labour costs, productivity and roster efficiency.
Maintain high standards of service, venue presentation, cleanliness and equipment care.
Ensure compliance with food-safety, workplace health and safety, security, employment and company requirements.
Manage cash handling, banking, security procedures and loss-prevention measures.
Monitor key operational and financial indicators, including sales, labour costs and productivity.
Respond to and resolve customer feedback, complaints and operational issues professionally and effectively.
Complete operational reports, audits, compliance records and administrative tasks accurately and on time.
Implement company initiatives, promotions, procedures and system updates.
Liaise with contractors and Head Office to support effective venue operations.
Support business-growth initiatives and contribute to continuous operational improvement.

About you

To succeed in this role, you’ll need:

Availability to work at least 38 hours per week.
Flexibility to work a combination of days, nights—including shifts ending around midnight—and weekends.
Experience managing a front of house or customer-service team, ideally within hospitality or a quick-service restaurant.
Proven leadership skills and the ability to develop a capable and engaged team.
A strong commitment to exceptional service and positive customer experiences.
A hands-on, self-motivated and solutions-focused approach.
Strong problem-solving and decision-making skills.
The ability to work effectively in a fast-paced team environment.
Excellent communication and interpersonal skills.
A trustworthy and dependable approach, supported by excellent references.
A willingness to learn, develop and uphold YOMG’s standards.
A genuine passion for hospitality, quality food and customer service.
A current Responsible Service of Alcohol certificate.

Induction and training

To ensure you’re fully supported and set up for success, the successful candidate will complete a three-to-four-week induction and training program in Victoria before the Western Australian store launch.

The training may be completed in one consecutive block or split across multiple visits. All required travel and accommodation expenses will be provided by YOMG.

What’s in it for you?

Free meals while working.
Comprehensive induction and training in Victoria, with travel and accommodation provided.
The opportunity to help launch and grow YOMG in Western Australia.
Genuine opportunities for professional development and career progression.
A supportive, energetic and people-focused workplace.

You’ll report to YOMG’s Multi-Site and State Managers.

How to apply

If you’re an experienced hospitality leader excited by the opportunity to help launch and grow YOMG in Western Australia, we’d love to hear from you.

Please email your résumé and a cover letter outlining your relevant experience to:

Kush: [email protected]
Ryan: [email protected]

Apply now and bring your energy, leadership and passion for outstanding service to YOMG Galleria.

Job Types: Full-time, Permanent

Pay: $1,250.00 – $1,450.00 per week

Benefits:

Employee discount
Professional development assistance

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care manager jobs in perth, wa

Front of House Manager

Rostering Coordinator | Applecross WA

Cafe Manager

Butler & Executive Support | Perth WA

Regional Director

HR Specialist, Contracts Management - APAC

Assistant Property Manager

GENERAL MANAGER - PERTH WA

Delivery Driver

CHSP or SAH Case Manager/ Coordinator (Experienced)

Clinic Administration Officer/Medical Screener

Maintenance Employee / Handyman - Casual

Solutions Delivery Manager - Major Projects

Platypus Assistant Store Manager - Whitfords

Service Delivery Manager

Night Auditor - Esplanade Fremanlte by Rydges

Complaints & Privacy Officer

Biologics Sales Specialist – Dermatology (Launch Role) | Perth, WA (Including South Australia)

NDIS Safeguards Coordinator

Admissions Administrator (Customer Service)

I want to receive the latest job alert for customer care manager in perth, wa

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