In-Demand Service desk support Jobs in Parramatta, Nsw

MNSW - Customer Service Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
12h
I.T help desk / Support, Database Support / software installer
Unicard Systems Pty Ltd —St Leonards NSW
- $60,000 - $85,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
- Professional development assistance
Quick Apply
10d
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
SCHN - Westmead Main Information Desk Receptionist
NSW Health —Westmead NSW
- $66,608.03 - $68,817.27 a year
- Temporary
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
2d
Ward Clerk
Ramsay Health Care —Westmead NSW
- Customer service
- Hospital experience
- Time management
- Referral program
Quick Apply
4d
L1 Service Desk/ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- SharePoint
- Parental leave
- Free food
Quick Apply
Client Advisor - Ryde
Amplifon —Ryde NSW
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
9d
Medical Receptionist
MediFeet Clinic —Castle Hill NSW
- $25.01 - $31.00 an hour
- Part-time
- Customer service
- Medical office experience
- In-person
- Travel reimbursement
- Employee discount
Quick Apply
23h
Service Desk Support Officer
Employment Hero —Denistone NSW
- Full-time
- Microsoft Outlook
- Administrative experience
- No degree
20h
IT Support (Liberty Financial)
Liberty Financial —Sydney NSW
- From $6,000 a month
- Full-time
- Software troubleshooting
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
7d
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
3d
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
Office Manager
SIGNATURE TRAINING PTY LTD —Parramatta NSW
- $75,000 - $90,000 a year
- Full-time
- Administrative experience
- University
- Business Administration
Quick Apply
14d
Client Technical Support
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Retail Planogram Merchandiser - Roselands - NSW
CROSSMARK Australia —Roselands NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Senior Service Desk Agent (ANZ)
Teletrac Navman —Sydney NSW
8d
Leasing Consultant / Junior Property Manager
PRD Real Estate Liverpool —Liverpool NSW
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick Apply
12h
Customer Service Officer / Customer Experience
Opal HealthCare —Sydney NSW
- From $6,300 a month
- Full-time
- Customer service
- Administrative experience
- In-person
- Profit sharing
- Health insurance
Quick Apply
13d

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service desk support jobs near parramatta, nsw

MNSW - Customer Service Officer

NSW Department of Communities and Justice -
Parramatta NSW

Apply Now

Job Details

Full-time
$84,659 - $92,701 a year
12 hours ago

Benefits

Employee assistance program

Qualifications

Customer service
Communication skills

Full Job Description

Department: WEP Customer Service Desk

Department/Agency: Multicultural NSW

Location: Parramatta, NSW, AU, 2150

Req ID: 83664

Customer Service Officer

Location: Parramatta
Employment type: Temporary full-time positions for 6 months, with the possibility of extension or ongoing employment
Grade: 3/4
Salary: $84,659 - 92,701 pa plus employer contribution to superannuation and annual leave loading

Your role

In this role, you will contribute to the delivery of high-quality customer service within the business unit by providing advice and tailored solutions in line with agency policies and procedures. You will play a key part in supporting effective service delivery and achieving positive client outcomes.

You will assist in coordinating interpreting and translation services in a fast-paced, dynamic environment, applying sound judgement and prioritising competing demands. A strong commitment to service quality, attention to detail, and the ability to respond to changing needs will be essential to your success.

What you’ll do

Deliver accurate and timely interpreting and translation services with a strong focus on customer satisfaction
Engage with customers to understand their needs and determine appropriate solutions within policy guidelines
Resolve issues and record interactions within standard operating procedures
Escalate complex or sensitive issues to the team leader as required
Build and maintain effective relationships while providing support via phone, email, and other channels
Complete operational and administrative tasks related to service delivery in an online environment
Ensure high levels of accuracy, attention to detail, and compliance with procedures
Collaborate with team members, contribute to discussions, and support continuous service improvement
Provide administrative support to meet deadlines
Maintain confidentiality and comply with privacy and legislative requirements

What we’re looking for

Experience working in a customer service or contact centre environment
Exposure to coordinating bookings for services, ideally in a high-volume environment
Ability to manage competing priorities in a fast-paced setting
Strong problem-solving skills with the ability to use sound judgement
Excellent communication skills, both written and verbal
High level of digital literacy and experience using online service systems
Experience handling sensitive or confidential information
Demonstrated ability to build effective stakeholder relationships
Understanding of culturally diverse communities

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Can you describe a time you provided excellent customer service in a high volume or challenging environment? What was the outcome?

This role is required to be performed from the office 5 days per week in line with operational needs. Are you able to meet this requirement?

Applications close Sunday, 21 June 2026 at 11:59 PM AEST

Got a question?

For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Jelena Talic at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

Apply Now

Refine Your Search

service desk support jobs in parramatta, nsw

MNSW - Customer Service Officer

I.T help desk / Support, Database Support / software installer

Service Desk Officer

SCHN - Westmead Main Information Desk Receptionist

Ward Clerk

L1 Service Desk/ICT Systems Test Engineer

Client Advisor - Ryde

Medical Receptionist

Service Desk Support Officer

IT Support (Liberty Financial)

ICT Customer Support Officer

Technical Service Desk Analyst - Unisys Australia

Guest Service Agent

IT Service Desk Analyst

Office Manager

Client Technical Support

Retail Planogram Merchandiser - Roselands - NSW

Senior Service Desk Agent (ANZ)

Leasing Consultant / Junior Property Manager

Customer Service Officer / Customer Experience

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