In-Demand Documentation officer Jobs in Parramatta, Nsw

Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Accounts Payable and Administration Officer (Part-Time)
Ironarc Group Pty Ltd —Rydalmere NSW
- $36,000 - $42,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
8d
RTO Compliance Officer
Legend Institute —Parramatta NSW
- $80,499.19 - $100,723.73 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
HR and Training Officer
FLINTWOOD DISABILITY SERVICES LTD —Castle Hill NSW
- Full-time
- CPR Certification
- Microsoft Office
- First Aid Certification
Quick Apply
9d
Administration Officer - Aged Care Specialty Clinic - Geriatric Medicine
NSW Health —Westmead NSW
- $35.33 - $35.84 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Office
8d
Administrative Support Officer
Department of Customer Service —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
- Hybrid work
- Annual leave
10d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Part-time
- On-the-job training
- Employee assistance program
Customer Service Officer / Customer Experience
Opal HealthCare —Sydney NSW
- From $6,300 a month
- Full-time
- Customer service
- Administrative experience
- In-person
- Profit sharing
- Health insurance
Quick Apply
Health Information Officer
Ramsay Health Care —Westmead NSW
- $30.41 an hour
- Patient monitoring
- Communication skills
- Referral program
Quick Apply
Assistant Policy Officer
NSW Department of Communities and Justice —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
- Hybrid work
- Research
- Employee assistance program
7d
Administrative Support Officer
Blacktown City Council —Blacktown NSW
- From $1,362.15 a week
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Gym membership
14d
KYC Client Onboarding Officer
moomoo —Sydney NSW
- Full-time
- Research
- Microsoft Office
- Analysis skills
Quick Apply
Assistant Program Officer
NSW Department of Communities and Justice —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
- Microsoft Excel
- Organisational skills
- SharePoint
- Employee assistance program
3d
Clerical Officer
Blacktown City Council —Blacktown NSW
- From $1,315.70 a week
- Full-time
- Customer service
- Administrative experience
- Data entry
- Gym membership
7d
Revenue Officer - Contract
Achieve Australia —North Ryde NSW
- Call employer
- Microsoft Excel
- ERP systems
- Communication skills
7d
Accounts Payable Officer
Certis Group —Macquarie Park NSW
- $75,000 a year
- Hybrid work
- Finance
- Accounting
- Opportunities for advancement
Billings Officer
Certis Group —Macquarie Park NSW
- $75,000 a year
- Contract
- Hybrid work
- Finance
- Accounting
- Time management
- Opportunities for advancement
Research Officer
Western Sydney University —Parramatta NSW
- $97,693 - $104,713 a year
- Full-time
- Research
- Administrative experience
- University
- Employee assistance program
1d
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
10d
Quality Assurance Officer
Vitex Pharmaceuticals —Eastern Creek NSW
- Full-time
- Bachelor's degree
- Communication skills
Quick Apply
10d

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Customer Support & Administration Officer - Allied Health Practice

Grace Children's Therapy
Castle Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate III
Administrative experience
Driver Licence
Computer skills
Typing
Working with Children Check
Office experience

Full Job Description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice.

The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries.

Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person.

You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director.

The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye for detail and excellent customer service skills. Being able to build rapport with parents is essential as you will be a point of call for families that attend the practice. We mostly work with young children with varying disabilities therefore you need to be a person of integrity, patience and understanding.

This role requires you to be able to work unsupervised and complete duties independently and on a timely basis. This job role requires a person who is a logical thinker and able to multi-task and manage their time efficiently. Accuracy and attention to data entry is a requirement.

We are completely paperless, and utilise a number of apps and platforms to streamline all our systems therefore you need to be trained in using our software platforms.

The duties include:

Maintain accurate client records.
Process invoices and payments through our gateway.
Handle correspondence and communication with clients
Support the team with various administrative duties as needed
Opening and closing the clinic
Transactions, including emailing invoices and receipts and processing payments.
Answering the phone and coordinating appointments
Keeping our client database up to date.
Setting up client profiles in the system
Liaison with clients and following up on documentation
Processing, scanning incoming and outgoing correspondence (as we are paperless) to the database.
Following up daily on payments and reconciling transactions to ensure the day is balanced.

Essential Criteria:

Certificate III or above in office administration/business or similar work experience in administration.
Experience processing and reconciling invoices.
Attention to detail.
Being able to work independently and autonomously is essential.
Being able to prioritise workflow and manage time to ensure invoicing is completed by the end of the day.
Be willing to learn how to use our Practice Management Software
Experience working in with allied health or medical sector is highly regarded.
Understanding the NDIS process is beneficial as a large portion of our work is with NDIS participants however, training will be provided.
Experience with the Medicare scheme is beneficial
Working with Children Check is mandatory (willing to obtain one)
NDIS Worker Screener is mandatory (willing to obtain one)
High level of computer skills with adequate typing speed of 35-40 wpm
Attention to detail and meticulous data entry is essential
Be reliable and possess a strong work ethic
Ability to work in a face-paced environment
A fast learner with using a variety of apps and platforms
Being punctual is important as the opener for the day.
NSW Drivers Licence and own vehicle required

Hours:

Need to be available to work up to 7pm

Fulltime position available - 40 hours per week.

Operation hours:

Tuesday 10am to 7pm
Friday 9am to 6pm
Saturday 7:30am to 1:30pm (on as needs basis to cover leave requests)

Commencement Date: April/May 2026

Quick Apply

Refine Your Search

documentation officer jobs in parramatta, nsw

Customer Support & Administration Officer - Allied Health Practice

Accounts Payable and Administration Officer (Part-Time)

RTO Compliance Officer

HR and Training Officer

Administration Officer - Aged Care Specialty Clinic - Geriatric Medicine

Administrative Support Officer

Freight Air Cargo Examination Officer - Sydney

Customer Service Officer / Customer Experience

Health Information Officer

Assistant Policy Officer

Administrative Support Officer

KYC Client Onboarding Officer

Assistant Program Officer

Clerical Officer

Revenue Officer - Contract

Accounts Payable Officer

Billings Officer

Research Officer

ICT Customer Support Officer

Quality Assurance Officer

I want to receive the latest job alert for documentation officer in parramatta, nsw

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