In-Demand Service desk analyst Jobs in Notting Hill, Vic

Service Desk Analyst - GPC Asia Pacific - Full Time
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Microsoft Office
- Administrative experience
- POS
- Parental leave
- Employee assistance program
Quick Apply
6d
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
6d
Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
Service Desk Analyst
U.S. Embassy & Consulates in Australia —Melbourne VIC
- $88,265 a year
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Education
- Travel reimbursement
7d
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
Service Desk Analyst
Fujitsu —Melbourne VIC
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
6d
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Support Analyst
Mirvac —Southbank VIC
- Contract
- Microsoft Outlook
- Management
- Agile
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
13d
IT Service Desk Analyst - Level 2
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Microsoft Outlook
- Management
- POS
10d
Service Desk Team Lead
Accent Group —Cremorne VIC
- Full-time
- POS
- Leadership
Quick Apply
6d
IT Analyst
Lyka —Dandenong VIC
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
14h
System Analyst Lead - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- SQL
- No degree
- Leadership
- Employee assistance program
IT Support Analyst
Maddocks —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
11d
Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Oracle Support Analyst
Department of Government Services —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Communication skills
- Analytics
7d
Head of GTM Operations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- SQL
- AI
- Work from home
- Parental leave
4d
Client Financial Management Specialist
Accenture —Melbourne VIC
- Full-time

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service desk analyst jobs near notting hill, vic

Service Desk Analyst - GPC Asia Pacific - Full Time

GPC Asia Pacific (APAC) -
Rowville VIC

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave
Insurance services
On-site parking

Qualifications

Lotus
AIX
WMS
Microsoft Office
Administrative experience
POS
ServiceNow
Citrix
Communication skills

Full Job Description

Excellent Salary and Free Onsite Parking
Career Development and Progression
Corporate Discounts Available

This role will involve working closely with IT Management teams to ensure IT Services (Levels 2-3) are supported and maintained.

The Role

The purpose of our Full Time IT Service Desk Analyst role is to ensure that our GPC Asia Pacific network of stores, warehouses and support offices across 400+ locations in Australia, New Zealand and South East Asia, receive 1st Level support for IT Services and Business Applications during our core business hours of 6am to 7pm, Monday to Friday.

Reporting to the IT Service Desk Manger, you will:

Ensure IT Services are supported and maintained.
Provide day-to-day 1st level IT Service Desk support to users via phone and IT Self Service Portal
Record and update incidents and service requests utilising Service Now in alignment with SLA guidelines
Monitor telephone queues and answer calls within SLA guidelines
Provide first call resolutions to incoming calls where possible using knowledge base articles
Identification and escalation of High Priority incidents as required

Mandatory Technical Skills:

Microsoft Operating System support (Windows 10 & 11)
Microsoft Office Application support
User administration using Active Directory, etc.

Experience in the following areas would be advantageous:

Delivery of support within an ITIL framework
Applications deployed via Citrix
Lotus Notes and Office 365
Mainframe (ZOS) and PSeries (AIX) operating systems
Retail Systems including Point of Sale equipment
Warehouse Management Systems and Financial Systems
Supply chain industries (retail, wholesale, distribution, transport)

To be successful in this role you will need to demonstrate the following:

A positive and ‘Can do’ attitude to work
Be a dedicated team player with high customer focus and excellent communication skills
Some flexibility in working hours
Be able to build and maintain positive relationships with other staff, users and suppliers
Be able to work independently and to use initiative and judgement to solve problems effectively and achieve results

Looking after you:
We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:

Staff discounts across the GPC Asia Pacific group of Companies
Private health insurance discounts
Employee assistance program
A highly safety conscious work environment
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
Paid volunteer leave allowing you to give back to your chosen charity/community organisation

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Send your CV to our Careers Team by clicking APPLY!

Please note only short-listed candidates will be contacted.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Quick Apply

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service desk analyst jobs in notting hill, vic

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