In-Demand Patient liaison Jobs in New South Wales

Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- Customer service
- EMR systems
- Front desk
- Employee discount
Quick Apply
Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- EMR systems
- Front desk
- In-person
- Employee discount
Quick Apply
Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $75,176.80 - $76,897.65 a year
- Full-time
- Health insurance
- Employee assistance program
2d
Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital
NSW Health —Shellharbour NSW
- $78,183.85 - $79,973.57 a year
- Full-time
- Health insurance
- Employee assistance program
3d
Trainee - Unaccredited Position
Calvary HealthCare Newcastle —Newcastle NSW
- $117,745 - $147,664 a year
- Part-time
- Annual leave
4d
Advanced Trainee
NSW Health —New South Wales
- Part-time
- Clinic
- Patient care
- Recruiting
3d
Pastoral Care Coordintor
Western Sydney Local Health District —Sydney NSW
- $43.82 - $44.86 an hour
- Full-time
- Organisational skills
- Communication skills
- Negotiation
21h
GP Liaison Officer
Ramsay Health Care —Port Macquarie NSW
- Part-time
- CRM software
- Microsoft Office
- Databases
- Employee assistance program
Quick Apply
1d
Trainee
NSW Health —Campbelltown NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Management
- Discharge planning
4d
Clinical Nurse Consultant - Hospital Alcohol & Other Drugs Consultation Liaison
NSW Health —Wagga Wagga NSW
- $149,408.12 - $152,392.73 a year
- Temporary
- Discharge planning
- Annual leave
- Parental leave
4d
Trainee - Unaccredited Position
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Communication skills
- Hospital experience
- Health insurance
- Employee assistance program
4d
Trainee
Mid North Coast Local Health District —Port Macquarie NSW
- $117,745 - $147,664 a year
- Overtime
- Medicine
- ICU experience
- Clinic
4d
Advanced Trainee
Northern Sydney Local Health District —Sydney NSW
- $117,745 - $147,664 a year
- Clinic
- Patient care
- Care plans
4d
Advanced Trainee
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Research
- Communication skills
4d
Trainee - Unaccredited Position
NSW Health —New South Wales
- Full-time
- Medicine
- Clinic
- Patient care
4d
Trainee - Unaccredited Position
St Vincent's Hospital Network —Sydney NSW
- $117,745 - $147,664 a year
- Overtime
- Medicine
- Research
- Patient care
4d
Trainee
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Management
- Discharge planning
4d
Customer Care Centre Co-ordinator
Invocare —Rhodes NSW
- Full-time
- Bilingual
- Customer service
- Microsoft Office
Trainee - Unaccredited Position
Nepean Blue Mountains Local Health District —Sydney NSW
- $94,521 - $147,664 a year
- Full-time
- Medicine
- Clinic
- Discharge planning
4d
Trainee
Justice Health & Forensic Mental Health Network —Sydney NSW
- $117,745 - $147,664 a year
- Medicine
- Hospital experience
4d

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Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Permanent | Part-time | Full-time | Casual
From $35.98 an hour

Benefits

Employee discount

Qualifications

Customer service
Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact for our patients and visitors, providing excellent customer service while maintaining the smooth operation of our front desk. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Qualifications & Skills:

Customer service experience essential.
Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR); previous experience using Clinic 2 Cloud is highly desirable.
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Pay: From $35.98 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

patient liaison jobs in new south wales

Patient Liaison Officer

Specialist Hub Patient Liaison Officer

Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital

Patient Liaison Officer (Administration Officer Level 4) - Shellharbour Hospital

Trainee - Unaccredited Position

Advanced Trainee

Pastoral Care Coordintor

GP Liaison Officer

Trainee

Clinical Nurse Consultant - Hospital Alcohol & Other Drugs Consultation Liaison

Trainee - Unaccredited Position

Trainee

Advanced Trainee

Advanced Trainee

Trainee - Unaccredited Position

Trainee - Unaccredited Position

Trainee

Customer Care Centre Co-ordinator

Trainee - Unaccredited Position

Trainee

I want to receive the latest job alert for patient liaison in new south wales

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