In-Demand Dean of students Jobs in New South Wales

Student Support Assistant
Macquarie University —Macquarie University NSW
- $81,323 - $87,648 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance program
1d
Dean of Students Governance Officer
Macquarie University —Macquarie University NSW
- $102,136 - $112,741 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
- Employee assistance program
11d
Research Laboratory Coordinator
Macquarie University —Macquarie University NSW
- $102,136 - $112,741 a year
- Full-time
- Hybrid work
- Medicine
- Research
- University
- Employee assistance program
13d
Events Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
6d
Student Success Manager, Gadigal Centre (Identified)
University of Sydney —Camperdown NSW
- $131,108 a year
- Full-time
- University
- Experience working with children
14d
Pro Vice-Chancellor, Indigenous (Identified)
University of Sydney —Camperdown NSW
- Full-time
- Doctoral degree
- University
12d
Lecturer in Media and Communication (Journalism)
University of Newcastle —Newcastle NSW
- $117,226 - $139,207 a year
- Full-time
- Research
- Teaching
8d
School Executive Officer
University of Newcastle —Callaghan NSW
- Full-time
- Management
- Administrative experience
- University
- Health insurance
- Parental leave
10d
Math Skills Team Leader
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Management
- University
- Team management
3h
Lecturer in Management
Macquarie University —Macquarie University NSW
- $127,138 - $150,425 a year
- Full-time
- Hybrid work
- Management
- Doctoral degree
- University
- Employee assistance program
Secondary School Assistant (Bilingual French & English)
Lycée Condorcet Sydney - The International French School —Maroubra NSW
- $37.93 an hour
- Part-time
- Bilingual
Quick Apply
Sessional Lecturer, Social Work
Ikon —Sydney NSW
- Part-time
- Research
- Master's degree
- AI
Quick Apply
External Engagement Strategy Lead
University of Sydney —Camperdown NSW
- $162,528 a year
- Full-time
- Business development
- University
- No degree
5d
Physiotherapist (Outpatient Clinic Settings)
Macquarie University Hospital —Macquarie University NSW
- Part-time
- University
- Patient care
- Communication skills
School Principal
Macquarie University —Macquarie University NSW
- $185,000 a year
- Full-time
- Supervising experience
- University
- Leadership
- Employee assistance program
4d
Faculty Executive Director
Macquarie University —Macquarie University NSW
- Full-time
- University
- Leadership
Lecturer in Paramedicine
University of Tasmania —Sydney NSW
- $114,766 - $133,235 a year
- Full-time
- Clinic
- Teaching
Lecturer in Clinical Education
University of Newcastle —Callaghan NSW
- $117,226 - $139,207 a year
- Full-time
- Medicine
- Doctoral degree
- Research
CCLHD - Social Worker Level 3 - Community Senior Clinician
Central Coast Local Health District —Gosford NSW
- $121,568 - $125,507 a year
- Full-time
- Management
- Leadership
- Communication skills
- Relocation assistance
- Parental leave
6d
CCLHD - Occupational Therapist Level 3
Central Coast Local Health District —Gosford NSW
- $121,568 - $125,507 a year
- Full-time
- Bachelor's degree
- Hospital experience
- Time management
- Relocation assistance
- Parental leave
4d

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Student Support Assistant

Macquarie University -
Macquarie University NSW

Apply Now

Job Details

Full-time
$81,323 - $87,648 a year
1 day ago

Benefits

Employee assistance program
Insurance services
On-site parking

Qualifications

Microsoft Outlook
Customer service
Administrative experience
Front desk
Working with Children Check
Workday

Full Job Description

PRIMARY DETAIL

Salary Package: From $81,323 – $87,648 p.a. (HEW 4), plus 17% superannuation and annual leave loading
Appointment type: Full-time, continuing
Onsite at Macquarie University, Wallumattagal Campus, North Ryde

Be the welcoming first point of contact that helps students feel seen, safe and connected to the support they need.

Every student journey has moments that matter, and often the first person a student meets shapes how supported they feel from that point on. As a Student Support Assistant within our Student Wellbeing team, you will be that reassuring first point of contact for many students seeking assistance, providing professional reception, concierge and administrative support across multiple channels in an efficient, welcoming and trauma-informed environment.

This role places you at the heart of a team dedicated to student experience, wellbeing, accessibility and belonging. You will help students navigate University services, respond to enquiries, undertake initial triage in accordance with established risk protocols, and connect students with specialist staff so they can access the right support at the right time.

If you enjoy working with people, take pride in delivering exceptional service, and want your work to make a genuine difference in students’ lives, this is an opportunity to make a meaningful impact within a values-led community.

*** Please note this is a student-facing role that requires working full-time on site.

About the Role

Reporting to the Manager, Care and Welfare, you will support the day-to-day operations of Student Wellbeing and help keep frontline services running smoothly. Your day-to-day responsibilities will include:

Providing student-facing, phone and email reception services, and managing frontline enquiries in a welcoming, trauma-informed manner.
Undertaking initial triage in accordance with established risk protocols.
Assisting students with CARE form submissions and Accessibility registrations and guiding them to connect with appropriate university services and specialist staff.
Delivering reception support to the Accessibility team across our Student Wellbeing offices (12SW and 18WW), including co-location as required.
Responding to, or appropriately escalating, queries about Student Wellbeing and its activities.
Gathering and organising data on the utilisation of support services and assisting with billing and accounts.
Providing support to and setting up new Student Wellbeing staff, and contributing to improvements in administrative systems, processes and procedures, while complying with relevant EEO and WHS requirements.

About Us

This role sits within the Office of the Pro Vice Chancellor, Dean of Students, which is responsible for student support services and the broader student experience including Student Engagement, Equity, Diversity and Belonging, Complaints and Misconduct, and Student Wellbeing Services. Joining our team means contributing to a community where student care and wellbeing are at the centre of everything we do.

About You

You are a service-focused professional who enjoys helping people and thrives in a busy environment where no two days are the same. You bring a calm, approachable manner, an eye for detail, and the ability to handle sensitive situations with care and discretion. You value being part of a purpose-driven team and are motivated by making university life easier for students.

Selection Criteria

A qualification or equivalent experience in administration, customer service, business or a related discipline.
Knowledge of customer service and/or administration processes and associated policies.
Capacity to contribute to continual improvement and transformation initiatives in student support services.
Experience undertaking complex administration functions within tight deadlines.
Familiarity with key student support functions.
Ability to build and maintain effective partnerships with key internal and external stakeholders.
Demonstrated high-level proficiency in PracSuite and Microsoft Outlook, including efficient management of clinical/practice workflows, scheduling, correspondence, and calendar coordination is desirable.

***The successful candidate will be required to complete a Police Check and hold a valid Working with Children Check prior to commencing employment.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: Sunday 30 August 2026 at 11:59 p.m. (AEST)

We reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advert early if a sufficient number of qualiﬁed applicants is received.

For enquiries about the role, please them send through to [email protected].

Why Join Us?

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

We rank amongst the top employers in the Australian Workplace Employers Index.
Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.

Applications Close:

30/08/2026 11:59 PM

A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

Apply Now

Refine Your Search

dean of students jobs in new south wales

Student Support Assistant

Dean of Students Governance Officer

Research Laboratory Coordinator

Events Officer

Student Success Manager, Gadigal Centre (Identified)

Pro Vice-Chancellor, Indigenous (Identified)

Lecturer in Media and Communication (Journalism)

School Executive Officer

Math Skills Team Leader

Lecturer in Management

Secondary School Assistant (Bilingual French & English)

Sessional Lecturer, Social Work

External Engagement Strategy Lead

Physiotherapist (Outpatient Clinic Settings)

School Principal

Faculty Executive Director

Lecturer in Paramedicine

Lecturer in Clinical Education

CCLHD - Social Worker Level 3 - Community Senior Clinician

CCLHD - Occupational Therapist Level 3

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