In-Demand Customer development Jobs in Mooloolaba, Qld

Desktop Home Assessor
Auto & General Holdings —Kawana Waters QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Customer Operations Manager
Open —Maroochydore QLD
- Full-time
- Hybrid work
- Management
- Customer service
- Data entry
- Work from home
- Parental leave
Quick Apply
8d
Sales Representative
Synchro Sales Pty Ltd —Sunshine Coast QLD
- $60,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Travel reimbursement
- Professional development assistance
Quick Apply
7d
Retail Merchandiser - Coolum - QLD
CROSSMARK Australia —Coolum Beach QLD
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Team Member
KFC Australia —Sippy Downs QLD
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Learning Solutions Consultant
Auto & General Holdings —Birtinya QLD
- Hybrid work
- Communication skills
- Parental leave
- Gym membership
Quick Apply
11d
Team Members
Zambrero —Sippy Downs QLD
- Cleaning
Quick Apply
11d
Support Worker/Carer
The CareSide —Caloundra West QLD
- From $40.93 an hour
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
Harli + Harpa | Casual Sales Assistant | Maroochydoore
HARLI HARPA | AUS —Maroochydore QLD
- Up to $33.19 an hour
- Contract
- Customer service
- In-person
Quick Apply
Project Administrator
Halcol Energy —Bokarina QLD
- $85,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
1d
Administration Assistant
University of the Sunshine Coast —Buderim QLD
- $76,275 - $80,218 a year
- Full-time
- Organisational skills
- Employee assistance program
2d
Coordinator, Timetabling and Enrolments
University of the Sunshine Coast —Buderim QLD
- $105,843 - $115,703 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
- Employee assistance program
10d
Business Development Manager
Attachment Warehouse —Bells Creek QLD
- Full-time
- Management
- Sales
- Business development
- Fuel card
Quick Apply
5d
ICT Support Technician (ICT Customer Support Officer)
CANDL Studio Services Pty Ltd —Maroochydore QLD
- $75,000 - $90,000 a year
- Full-time
- Office
- In-person
- Communication skills
Quick Apply
11d
HR/HC Four Car Carrier Drivers
EDI Automotive Logistics PTY LTD —Landsborough QLD
- From $86,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Travel reimbursement
Quick Apply
11d
Team Leader Fraud Investigations
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
11d
Administration Officer/Receptionist
AR Equipment —Burnside QLD
- $26.44 - $30.00 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
2d
Participant Support Officer
Queensland Government —Sunshine Coast QLD
- Temporary
- Communication skills
2d
People Administration Officer
Unitywater —Maroochydore QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
Quick Apply
3d
APS 4 Senior Client Contact Officer
Department of Veterans' Affairs —Maroochydore QLD
- $85,610 - $91,309 a year
2d

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customer development jobs near mooloolaba, qld

Desktop Home Assessor

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

customer development jobs in mooloolaba, qld

Desktop Home Assessor

Customer Operations Manager

Sales Representative

Retail Merchandiser - Coolum - QLD

Team Member

Learning Solutions Consultant

Team Members

Support Worker/Carer

Harli + Harpa | Casual Sales Assistant | Maroochydoore

Project Administrator

Administration Assistant

Coordinator, Timetabling and Enrolments

Business Development Manager

ICT Support Technician (ICT Customer Support Officer)

HR/HC Four Car Carrier Drivers

Team Leader Fraud Investigations

Administration Officer/Receptionist

Participant Support Officer

People Administration Officer

APS 4 Senior Client Contact Officer

I want to receive the latest job alert for customer development in mooloolaba, qld

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