In-Demand Customer care manager Jobs in Melton Vic

Practice Manager (NDIS)
Reverence Community Care Group —Williams Landing VIC
- $80,000 - $105,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Referral program
Quick Apply
Coordinator (Outside School Hours Care) in Sydenham
Kelly Club Australia Pty Ltd —Sydenham VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
12d
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Disability Support Worker in Albanvale, VIC
Alliance MultiCare Services —Albanvale VIC
- $35 - $63 an hour
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
Quick Apply
14d
Retail Coordinator - CWH Melton South VIC
Chemist Warehouse —Melton South VIC
- Customer service
- Merchandising
- Leadership
- Employee assistance program
- Employee discount
11d
Targeted Care Packages Case Manager
Baptcare —Sunshine VIC
- Full-time
- Case management
Assessing Manager - Home
Auto & General Holdings —Sunshine VIC
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Medical Liaison Officer/Assistant
proRAD Medical Imaging —Derrimut VIC
- Up to $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Integrated Family Services Practitioner
Baptcare —Sunshine VIC
- Full-time
- Microsoft Office
- Experience working with children
- Case management
Home Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Pharmacist - CWH Coburns Central S/C VIC
Chemist Warehouse —Melton West VIC
- Customer service
- Organisational skills
- Leadership
- Employee assistance program
- Employee discount
Facility Manager
Big Paws Little Paws —Ravenhall VIC
- $65,000 - $75,000 a year
- Part-time
- Management
- Front desk
- In-person
- Employee discount
Quick Apply
5d
Coordinator (Outside School Hours Care) in Hoppers Crossing
Kelly Club Australia Pty Ltd —Hoppers Crossing VIC
- $34 - $36 an hour
- Full-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
Seasonal Casual Sales Associate Woodgrove
Pandora Jewelry —Melton West VIC
- Part-time
- Sales
- Employee discount
4d
CONNOR Retail Assistant - Sunshine, VIC
CONNOR —Sunshine VIC
- Sales
CONNOR Retail Assistant - Sunshine, VIC
Connor Clothing —Sunshine VIC
- Sales
Fresh Service Manager
Woolworths Supermarkets —Sunbury VIC
- Full-time
- Leadership
- Parental leave
6d
Membership Sales Officer
Essendon Football Club —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Quick Apply
Chefs & Cooks
Munish PG Pty Ltd T/A Dosa Hut Indian Restaurant —Caroline Springs VIC
- $80,000 - $85,000 a year
- Full-time
- CPR Certification
- Cooking
- First Aid Certification
Quick Apply
Dilapidation Coordinator
John Holland —Sunshine VIC
- Full-time
- Construction experience
- Parental leave

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Practice Manager (NDIS)

Reverence Community Care Group
Williams Landing VIC

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $105,000 a year

Benefits

Employee mentoring program
Referral program

Qualifications

Microsoft Office
Medical scheduling
Administrative experience
Driver Licence
Calendar management
Organisational skills
Working with Children Check
Leadership
Communication skills

Full Job Description

Practice Operations & Clinical Coordinator

Location: Bacchus Marsh & Williams Landing Clinics VIC

Employment Type: Full-time | Permanent

Salary Range: AUD 80,000- 105,000+ super per year

About Reverence Community Care

Reverence Community Care is a growing multidisciplinary allied health provider delivering Occupational Therapy, Speech Pathology, Behaviour Support, Psychology, Early Childhood Supports and Allied Health Assistant services across clinics, homes, schools and community settings.

As our organisation continues to grow, we are looking for a proactive and organised Clinic Operations & Clinical Coordinator to oversee the day-to-day operations of our clinics and support our practitioners in delivering an exceptional participant experience.

About the Role

The Clinic Operations & Clinical Coordinator will act as the central point of coordination within our clinics, ensuring clinicians, participants and families receive seamless support.

This role is ideal for someone with strong organisational and leadership skills who enjoys working with people, solving problems and ensuring clinic operations run efficiently.

The successful candidate will work across both our Bacchus Marsh and Williams Landing clinics.

Key Responsibilities

1. Clinic Operations

Oversee the daily operations of both clinics.
Ensure appointments run smoothly.
Support reception staff with scheduling and participant enquiries.
Monitor clinician calendars and clinic utilisation.
Assist with room allocations and clinic resources.
Identify operational issues and implement practical solutions.

2. Practitioner Support

Provide day-to-day support to clinicians.
Assist practitioners with scheduling concerns.
Coordinate appointment changes and cancellations.
Ensure clinicians have appropriate resources available.
Support onboarding of new clinicians.
Promote a positive and collaborative workplace culture.

3. Participant Experience

Welcome participants and families where required.
Conduct participant satisfaction and feedback calls.
Follow up new participants after commencement.
Address participant concerns promptly.
Liaise with Support Coordinators, Plan Managers and families when required.
Assist with participant retention initiatives.

4. Scheduling & Coordination

Work closely with the Operations Manager regarding clinician availability.
Assist with clinic scheduling and optimisation.
Coordinate group programs.
Monitor practitioner capacity.
Identify opportunities to improve clinician utilisation.

5. Quality & Compliance

Ensure clinic procedures are followed.
Assist with maintaining operational policies and workflows.
Monitor documentation requirements.
Support quality improvement initiatives.
Escalate concerns to management when required.

6. Team Collaboration

Work closely with:
Operations Manager
Reception Team
Allied Health Practitioners
Clinical Team Leads
Administration Team

Provide operational support wherever required to ensure the smooth running of the clinics.

About You

We are looking for someone who:

Has excellent organisational skills.
Is proactive and able to take initiative.
Has exceptional communication skills.
Enjoys working with people.
Can prioritise multiple tasks.
Is confident making operational decisions.
Is solution-focused.
Works well under pressure.
Has strong attention to detail.
Is passionate about delivering excellent customer service.

Essential Requirements

Previous experience in healthcare, allied health, medical practice or disability services.
Experience working within the NDIS sector.
Experience in administration, coordination or practice management.
Excellent Microsoft Office skills.
Ability to learn practice management software.
Current Working with Children Check.
NDIS Worker Screening Check (or willingness to obtain).
Current Driver's Licence.
Previous allied health clinic experience.
Knowledge of appointment scheduling systems.
Experience managing clinician calendars.
Leadership or team coordination experience.

What You'll Be Responsible For

✔ Supporting clinicians

✔ Supporting reception staff

✔ Coordinating participant services

✔ Improving clinic efficiency

✔ Participant follow-ups and feedback

✔ Scheduling support

✔ Operational problem solving

✔ Maintaining a positive clinic culture

✔ Supporting the Operations Manager with daily clinic activities

Why Join Reverence Community Care?

Supportive and collaborative team culture.
Opportunity to grow into a senior leadership position.
Work across two modern allied health clinics.
Make a meaningful impact on participant outcomes.
Ongoing professional development opportunities.
Opportunity to contribute to the continued growth of Reverence Community Care.

Pay: $80,000.00 – $105,000.00 per year

Benefits:

Employee mentoring program
Referral program

Work Location: In person

Quick Apply

Refine Your Search

customer care manager jobs in melton vic

Practice Manager (NDIS)

Coordinator (Outside School Hours Care) in Sydenham

Passenger Services Manager

Disability Support Worker in Albanvale, VIC

Retail Coordinator - CWH Melton South VIC

Targeted Care Packages Case Manager

Assessing Manager - Home

Medical Liaison Officer/Assistant

Integrated Family Services Practitioner

Home Assessing Manager

Pharmacist - CWH Coburns Central S/C VIC

Facility Manager

Coordinator (Outside School Hours Care) in Hoppers Crossing

Seasonal Casual Sales Associate Woodgrove

CONNOR Retail Assistant - Sunshine, VIC

CONNOR Retail Assistant - Sunshine, VIC

Fresh Service Manager

Membership Sales Officer

Chefs & Cooks

Dilapidation Coordinator

I want to receive the latest job alert for customer care manager in melton vic

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