In-Demand Senior support analyst Jobs in Melbourne, Vic

Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
9d
Senior Test Analyst
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Writing skills
- Administrative experience
- Senior Secondary Certificate of Education
8d
Senior Process Improvement Analyst
Bank Australia —Collingwood VIC
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Parental leave
- Gym membership
Senior Credit Analyst
Judo Bank —Melbourne VIC
- $7,000 - $11,000 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Support Analyst
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
7d
Senior Customer Insights Analyst
Compass Group Australia —Parkville VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
14d
Senior Planning and Reporting Analyst
Monash University —Clayton VIC
- $124,343 - $137,251 a year
- Full-time
- Hybrid work
- ERP systems
- University
14d
Senior Spatial Analyst
VicGrid —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
5d
Senior Analyst
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
Senior Strategy and Insights Analyst
Scope (Aust) —Carlton VIC
- Full-time
- Data analysis skills
- SQL
- Agile
- Fuel discount
14d
Investor Support Analyst
GXE —Melbourne VIC
- $65,000 - $78,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
13d
Senior Analyst, Wrap Custody
Insignia Financial Ltd —Docklands VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
14d
Senior Contact Centre Analyst
Probe CX —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Leadership
Senior Analyst
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Analytics
- Annual leave
- On-the-job training
Senior Change Analyst
V/Line —Melbourne VIC
- Contract
- Hybrid work
- Recruiting
- Commuter assistance
13d
Corporate Risk and Governance Senior Analyst
AIA —Melbourne VIC
- Full-time
- Finance
- Bachelor's degree
- AI
13d
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply
6d
Senior System Setup & Integration Analyst
ADP —Cremorne VIC
- Microsoft Excel
- Microsoft Office
- SQL
Workday Learning Senior Analyst
Crown Resorts —Melbourne VIC
- Full-time
- Analysis skills
- Education
- Communication skills
5d
Release Management Senior Analyst
Accenture —Melbourne VIC
- Full-time
- Microsoft Excel
- Management
- Parental leave

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senior support analyst jobs near melbourne, vic

Senior IT support analyst

Millennium -
Mulgrave VIC

Apply Now

Job Details

Permanent | Full-time
9 days ago

Qualifications

Azure
Microsoft Exchange
Driver Licence
IT support
SharePoint
Security
Communication skills
Intune
Identity & access management

Full Job Description

The Company

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities Management services, delivering exceptional outcomes since 2003.

We invest in our people, providing access to modern technology, state-of-the-art systems, and ongoing training and development to support career growth.

We pride ourselves on our long-standing partnerships with clients, employees, and suppliers enabling us to make places and spaces better for people every day.

To find out more, visit www.millenniumsg.com

The Role

This role goes beyond traditional Level 1 support requiring a structured, analytical approach to troubleshooting, strong stakeholder engagement, and a focus on continuous improvement.

You will act as a key bridge between the Service Desk and IT Operations, supporting both end users and broader system performance, while also contributing to process improvement and service excellence.

In this role you will deliver success by:

Providing high-quality L1 support across Microsoft 365, endpoints, and applications
Managing service desk tickets in line with SLAs, priorities, and quality standards
Applying structured troubleshooting and analytical problem-solving techniques
Supporting identity and access management (Entra ID / Azure AD)
Assisting with Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
Delivering clear, timely communication to stakeholders during incidents
Identifying recurring issues and contributing to preventative improvements
Supporting endpoint management (Intune) and user device configuration
Assisting with initial security triage (e.g. Defender alerts) and escalation
Maintaining high-quality documentation, knowledge articles, and procedures
Supporting minor system improvements and operational initiatives
Collaborating with the IT Operations Lead on service uplift activities

Requirements

Proven experience in IT support (L1/L2 environment)
Strong Microsoft 365 and Windows platform knowledge
Experience handling complex or escalated support issues
Exposure to Entra ID / Azure AD, Intune, and endpoint management
Familiarity with security tools such as Microsoft Defender
Ability to follow structured processes and document work effectively
Experience contributing to process improvements and knowledge sharing
Strong communication and stakeholder engagement skills
Current driver’s licence and ability to travel as required

You must have valid work rights in Australia

The role is based in Mulgrave, Victoria.

Why Join Us?

This is a great opportunity to take the next step in your IT career within a supportive and growing organisation.

At Millennium Services Group, you’ll:

Work with modern Microsoft cloud technologies
Develop your technical and analytical capabilities
Be part of a collaborative and supportive IT team
Contribute to meaningful improvements in IT services and user experience
Grow your career in a stable, national organisation

If this sounds like you, please apply today we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

If this sounds like you, please apply today we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

Apply Now

Refine Your Search

senior support analyst jobs in melbourne, vic

Senior IT support analyst

Senior Test Analyst

Senior Process Improvement Analyst

Senior Credit Analyst

Support Analyst

Senior Customer Insights Analyst

Senior Planning and Reporting Analyst

Senior Spatial Analyst

Senior Analyst

Senior Strategy and Insights Analyst

Investor Support Analyst

Senior Analyst, Wrap Custody

Senior Contact Centre Analyst

Senior Analyst

Senior Change Analyst

Corporate Risk and Governance Senior Analyst

Hotel Revenue Analyst

Senior System Setup & Integration Analyst

Workday Learning Senior Analyst

Release Management Senior Analyst

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