In-Demand New home sales consultant / sales support Jobs in Melbourne, Vic

Travel Consultant
RACV —Melbourne VIC
- Weekend availability
- Management
- Sales
- Customer service
- Parental leave
- Employee assistance program
12d
Employment Consultant
Asuria —Airport West VIC
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee discount
14d
New Homes Administrator
G.J. Gardner Homes —Ravenhall VIC
- Monday to Friday
- Google Suite
- Administrative experience
New Homes Consultant
G.J. Gardner Homes —Wantirna South VIC
- Weekend availability
- Bilingual
- Sales
Delivery Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
Showroom Sales Consultant
Stratco —Epping VIC
- Full-time
- Sales
- Customer service
- No experience needed
- Employee assistance program
11d
Showroom Sales / Design Consultant
Stratco —Deer Park VIC
- Full-time
- Sales
- Customer service
- No experience needed
- Employee assistance program
11d
Sales Consultant / Interior Stylist
Elegant Collections —Braybrook VIC
- $50,000 - $65,000 a year
- Part-time
- Sales
- In-person
- Communication skills
- Employee discount
Quick Apply
1d
Client Training Consultant
Solera —Melbourne VIC
- Full-time
- Software troubleshooting
- Sales
- Bachelor's degree
Marketing Technology Consultant
Toll Group —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Marketing
- Parental leave
Real Estate Sales Consultant
Noel Jones —Balwyn VIC
- Full-time
Relationship Manager
Colonial First State —Melbourne VIC
- Full-time
- Management
- Sales
- Financial services
Novated Leasing Consultant
FleetPartners —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Annual leave
- Parental leave
Quick Apply
ICT Business Analyst
Reliance Commercial Vic Pty Ltd —Point Cook VIC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Bachelor's degree
Quick Apply
6d
Phone Sales Consultant - Hybrid
Kinyara Health —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
7h
Salesforce Marketing Cloud Architect / Consultant
Accenture —Melbourne VIC
- Full-time
- Salesforce
- SQL
- AI
9d
Account Manager
Axis Communications —Melbourne VIC
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
- Employee assistance program
Solutions Consultant
Web Mobile Technology —Melbourne VIC
- Sales
- Business
- Communication skills
Infrastructure Modernisation Consultant - 12-month Contract Opportunity
Datacom —Melbourne VIC
- Contract
- Hybrid work
- Communication skills
Quick Apply
Business Account Manager
Covetrus —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Work from home
- Parental leave

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Travel Consultant

RACV -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
12 days ago

Benefits

Parental leave
Employee assistance program
Employee discount

Qualifications

Sales support
Management
Sales
Customer service
Call centre
Salesforce
Microsoft Office
OPERA
Communication skills

Full Job Description

Melbourne CBD | RACV Travel & Experiences | Full-time
Generous employee benefits & discounts on RACV products & resorts
Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

Join our leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience. Make a positive impact on an industry that's growing and changing, while being part of a supportive, collaborative culture. With a varied business from our award-winning RACV Clubs and Resorts across Victoria, Queensland and Tasmania, to our premium partner hotels, tours, cruises, events, and experiences, you’ll enjoy the best of tourism and have room to grow.

About the Opportunity

In this role, you'll be at the heart of our central reservations team — booking leisure, travel and tourism products, from RACV resorts accommodation, club and other products such as packages, attraction tickets, car hire and airport parking. Every call, email and online enquiry is an opportunity to deliver great service, build genuine rapport, and make planning travel with RACV feel effortless.

Our Travel and Experiences team is based in our head office, Bourke Street Melbourne CBD. At RACV, we refer to this role as a Travel Consultant. Our team are office phone-based, in a member and guest-first customer service role where your product knowledge, sales flair and can-do attitude will directly shape the experiences our members and guests enjoy.

Availability to work work full-time 38 hour week Monday-Friday, between 9am-6pm (eg. 9am-5pm or 10am-6pm) is required. Occasional weekend and public holidays may be required on an ad hoc basis or in the future.

This could be just the right role for you?

Working in our professional team of experts in a central reservations and sales call centre environment, you will report to the Team Leader, and your key responsibilities for the role include:

Attending to a high volume of phone calls and email enquiries from our members, guests and partners in a professional manner, ensuring all reservations are accurate and complete
Upsell, cross sell and promote products across our RACV 10 resorts & clubs and broader travel/tourism products
Responsible for outbound calling as part of service delivery, ensuring proactive engagement with clients to support booking, follow-up, and experience management
Manage leisure bookings and update reservations
Attend to enquiries of new reservations, booking maintenance and escalations
Report on sales, call centre performance and contribute to sales targets

What you’ll need to be successful

Previous experience in reservations operations, travel, leisure or sales support-based role
Experience in a high-volume call centre environment, telephone sales and customer service with an eye for detail and a high level of accuracy
Proficient in MS Office applications and reservations system, PMS Opera, preferred
Salesforce and Genesys Cloud telephony system & GDS knowledge, highly regarded
Professional phone manner and communication skills with a desire to deliver a high level of customer service
Experience working in a KPI driven environment and ability to work well in a fast paced environment

We are Offering

Permanent Full-time 38 hours week
Competitive Salary + 12% Super, industry benchmarked
Large values led organisation and healthy team culture
Generous employee discounts & benefits on RACV resorts, lifestyle, health & wellbeing products – including vehicle roadside assistance, insurance, eye wear, corporate partner offers, employee giving & volunteer programs, parental leave, employee assistance program + more
Training, development and career growth opportunities

The RACV difference

If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Call Centre Operations and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

Apply Now

Refine Your Search

new home sales consultant / sales support jobs in melbourne, vic

Travel Consultant

Employment Consultant

New Homes Administrator

New Homes Consultant

Delivery Consultant, AWS Professional Services

Showroom Sales Consultant

Showroom Sales / Design Consultant

Sales Consultant / Interior Stylist

Client Training Consultant

Marketing Technology Consultant

Real Estate Sales Consultant

Relationship Manager

Novated Leasing Consultant

ICT Business Analyst

Phone Sales Consultant - Hybrid

Salesforce Marketing Cloud Architect / Consultant

Account Manager

Solutions Consultant

Infrastructure Modernisation Consultant - 12-month Contract Opportunity

Business Account Manager

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