About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Benefits
- Parental Leave: Primary 14 weeks pay and secondary 2 weeks pay
- Flexible Working Arrangements: 3 days in office/2 days working from Home
- Salary Sacrificing and Novated lease
- Private healthcare cover, discounted car hire and other retail discounts
Why Join Us?
- Shape the future of Toll’s technology landscape, driving a multi-dimensional strategy that includes cloud and IT utility models.
- Work with cutting-edge technologies and industry experts to design and implement solutions that keep us ahead of the curve.
- Partner with business mentors and IT teams to deliver value-driven solutions, while mentoring and developing internal talent.
About the Role
The Marketing Technology Consultant is a hands-on MarTech specialist sitting at the intersection of Marketing, Sales and Technology. You will own end-to-end campaign execution, marketing automation, CRM integration and digital platform performance, enabling a streamlined, data-driven marketing operating model that drives pipeline growth, customer engagement and digital experience optimisation across Toll’s corporate functions.
A day in the life of a Marketing Technology Consultant at Toll Group
- Design, deliver and optimise integrated, multi-channel marketing campaigns aligned to growth objectives, managing planning, editorial calendars, approvals, assets, landing pages and collateral with internal teams and external agencies.
- Configure and optimise marketing automation platforms (Salesforce Marketing Cloud, Account Engagement/Pardot, HubSpot), including lead scoring, segmentation, lifecycle programs and consent management.
- Own CRM integration with Salesforce, ensuring lead flow integrity, accurate campaign attribution, ABM alignment and close partnership with Sales and Sales Operations.
- Act as Product Owner for toll.com and associated digital properties, managing the roadmap, backlog, CMS governance, user access, publishing standards and delivery with IT and web development partners.
- Drive SEO strategy, technical SEO, website performance optimisation, WCAG accessibility compliance, privacy, security standards and third‑party integrations (forms, analytics, tracking tools).
- Build dashboards and reports (Salesforce, Power BI), conduct campaign analysis, A/B testing, ROI and pipeline reporting, manage MarTech vendors and identify new technologies including AI‑driven personalisation and intent data platforms.
Qualifications
- Bachelor’s degree in Marketing, Business, Digital Technology or a related discipline.
- Salesforce Marketing Cloud and/or Salesforce Account Engagement (Pardot) certification (desirable).
- HubSpot Marketing Certification (desirable).
- Google Analytics certification or equivalent analytics qualification (desirable).
- Demonstrated ability to work effectively across multiple time zones when required.
- Eligibility to work in Australia and operate in a hybrid working environment.
Skills & Experience
- Advanced capability across marketing automation, CRM and the Salesforce ecosystem, translating commercial objectives into scalable technical marketing solutions.
- Strong multi-channel campaign management experience, including asset development, workflow governance and performance optimisation.
- Hands-on experience managing enterprise CMS platforms such as Drupal or WordPress, with strong digital governance and product ownership capability.
- Data analysis and reporting expertise using tools such as Salesforce dashboards and Power BI to demonstrate ROI, conversion and pipeline contribution.
- Proven SEO, digital performance optimisation and web compliance knowledge, including accessibility, privacy and security standards.
- Strong stakeholder engagement, project and vendor management skills in complex, matrixed environments
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
