In-Demand Customer care coordinator Jobs in Kelvin Grove Qld

Office Manager/Administrative Assistant
Uniting Spark Care Services Pty Ltd —Teneriffe QLD
- $80,000 a year
- Full-time
- Management
- Office
- Microsoft Office
Quick Apply
10d
Operations Coordinator
Everlight Radiology —Milton QLD
- $30.45 - $45.68 an hour
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Parental leave
Quick Apply
3d
Custom Transfer Sales Support
Velflex —Brendale QLD
- $55,000 - $65,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick Apply
6d
Rostering Coordinator
Alzheimers QLD - Parent Entity - true —Mount Gravatt QLD
- $50 - $60 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free food
Administration Officer - Customer Care Support Team
Richard Jay —Acacia Ridge QLD
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Non-Drive Shed Coordinator
Auto & General Holdings —Eagle Farm QLD
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
10d
People Services & Programs Advisor
Cater Care Australia / Cater Care Services —Milton QLD
- Full-time
- Culinary experience
- Administrative experience
- Human resources
Quick Apply
Urgent Care Coordinator | Remote | Full Time
For Health Group —Browns Plains QLD
- Full-time
- Remote
- Organisational skills
- Health insurance
- Dental insurance
6d
Patient Coordinator
Dental Boutique —Brisbane QLD
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
PATIENT EXPERIENCE COORDINATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Customer service
- Administrative experience
Workplace Experience Coordinator
Dovida —Toowong QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
Administration Coordinator Carpark
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Budgeting
9d
Investigations Coordinator
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Parental leave
10d
Transport Compliance Coordinator | Berrinba QLD
CEVALogistics —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Disability insurance
- Parental leave
Support Coordinator / Psychosocial Recovery Coach (Entry-Level)
Flow Support —Springwood QLD
- Full-time
- Microsoft Office
- Case management
- No degree
- Employee assistance program
Sales Licensing Coordinator
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
Quick Apply
Service Coordinator - Customer Care Support Team
Richard Jay —Acacia Ridge QLD
- Full-time
- Customer service
- Organisational skills
- Communication skills
8d
Front Office Coordinator
Dental Boutique —Brisbane QLD
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
Quick Apply
2d
Engagement Coordinator
Optimum Patient Care Australia —Brisbane QLD
- Full-time
- Sales
- Presentation skills
- Communication skills
Warehouse Coordinator
Lorna Jane —Eagle Farm QLD
- Warehouse
Quick Apply

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Office Manager/Administrative Assistant

Uniting Spark Care Services Pty Ltd
Teneriffe QLD

Quick Apply

Job Details

Full-time
$80,000 a year
10 days ago

Qualifications

Management
Microsoft Office
Administrative experience
Diploma
Business
Leadership
Time management
Office experience

Full Job Description

About the Employer

Uniting Spark Care Services Pty Ltd is a growing disability support provider based in Brisbane, Queensland. We deliver high-quality, person-centred support services to NDIS participants across Brisbane and surrounding areas.

Our services include community access, personal care, daily living assistance, transport, domestic assistance and social participation. We are committed to promoting independence, dignity and inclusion while maintaining the highest standards of care and compliance.

Job Purpose

The Office Manager plays a critical leadership role in ensuring the efficient operation of the business. The successful candidate will oversee daily administrative functions, coordinate office operations, supervise administrative processes, support compliance with NDIS requirements, and assist management in achieving the company's operational and strategic goals.

Key Responsibilities

Manage the day-to-day administrative operations of the office.
Coordinate and oversee daily office activities, ensuring administrative services are delivered efficiently and aligned with organisational priorities
Assist management in planning, implementing and reviewing office systems, administrative procedures and service standards to improve operational efficiency and support business objectives.
Allocate responsibilities among administrative personnel, monitor work performance, provide ongoing guidance and support continuous improvement in service delivery.
Coordinate staff rosters, leave records and administrative schedules.
Monitor office budgets and approve office expenditure within delegated authority.
Maintain accurate business records and ensure compliance with company policies and NDIS requirements and relevant Australian legislation
Liaise with company directors, health professionals, support coordinators, external service providers and regulatory stakeholders to coordinate business activities and resolve operational issues.
Coordinate recruitment processes, employee onboarding, performance review administration, payroll documentation, staff training records and other personnel-related administrative functions
Monitor office supplies, equipment and service providers.
Prepare management reports and assist with business planning.
Review administrative workflows, identify opportunities for process improvements and implement initiatives that enhance productivity and operational performance.
Ensure confidentiality of participant and employee information.
Support directors in achieving operational objectives and business growth.
Monitor office service delivery standards and recommend improvements to administrative systems, resource utilisation and customer service outcomes.

Key Requirements

Diploma or higher qualification in Business, Management or a related field.
Minimum two years of experience in office administration, office management or business operations.
Strong leadership and people management skills.
Excellent organisational and time management abilities.
High level of written and verbal English communication.
Experience using Microsoft Office Suite and cloud-based business software.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making skills.
Understanding of workplace health and safety requirements.
Knowledge of the NDIS sector will be highly regarded.

Working Conditions

Full-time position (38 hours per week).
Office-based role in Brisbane, Queensland.
Occasional travel to participant locations or business meetings may be required.
Standard Monday to Friday business hours with flexibility to meet operational requirements.

Why This Role Is Essential

Due to the continued growth of Uniting Spark Care Services Pty Ltd, the company requires an experienced Office Manager to oversee business operations, improve administrative efficiency, coordinate staff and ensure ongoing compliance with NDIS operational requirements. This role is essential to support the expansion of the business while maintaining high-quality service delivery.

Opportunities for Growth

This position offers long-term career development within a growing organisation. The successful candidate will have opportunities to contribute to strategic planning, improve business systems, mentor administrative staff and play a key role in the continued expansion of the company.

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in kelvin grove qld

Office Manager/Administrative Assistant

Operations Coordinator

Custom Transfer Sales Support

Rostering Coordinator

Administration Officer - Customer Care Support Team

Non-Drive Shed Coordinator

People Services & Programs Advisor

Urgent Care Coordinator | Remote | Full Time

Patient Coordinator

PATIENT EXPERIENCE COORDINATOR

Workplace Experience Coordinator

Administration Coordinator Carpark

Investigations Coordinator

Transport Compliance Coordinator | Berrinba QLD

Support Coordinator / Psychosocial Recovery Coach (Entry-Level)

Sales Licensing Coordinator

Service Coordinator - Customer Care Support Team

Front Office Coordinator

Engagement Coordinator

Warehouse Coordinator

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