In-Demand Customer care coordinator Jobs in Kelvin Grove Qld

Order Management & Customer Experience Coordinator
Hyne Timber —Port of Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
6d
HR / Office Coordinator
Universal Store —Eagle Farm QLD
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Parental leave
- Employee discount
Regional Support Coordinator
MyIntegra —Brisbane QLD
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Community Development Coordinator
St John Ambulance Qld —Nundah QLD
- $41.07 - $41.08 an hour
- Full-time
- Hybrid work
- CRM software
- CPR Certification
- Microsoft Office
Quick Apply
Urgent Care Coordinator | Remote | Full Time
For Health Group —Browns Plains QLD
- Full-time
- Remote
- Organisational skills
- Health insurance
- Dental insurance
Support Coordinator / Psychosocial Recovery Coach (Entry-Level)
Flow Support —Springwood QLD
- Full-time
- Microsoft Office
- Case management
- No degree
- Employee assistance program
Scheduling Officer
Anglicare Southern Queensland —Stafford QLD
- From $33.48 an hour
- Full-time
- Health insurance
- Employee assistance program
1d
Customer Service Coordinator
UniLodge Australia Pty Ltd —Brisbane QLD
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Parental leave
Treatment Coordinator | Patient Sales Consultant – Brisbane Valley
Nova Dental Group —Fortitude Valley QLD
- Full-time
- Sales
- Gym membership
Quick Apply
Family Engagement Coordinator
EDGE EARLY LEARNING ADMINISTRATION —South Brisbane QLD
- Full-time
- CRM software
- Microsoft Office
- Experience working with children
- Referral program
Quick Apply
12d
Supply Chain Planning Coordinator
DuluxGroup —Rocklea QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Agile
- Parental leave
- Employee assistance program
People Services Coordinator - Brisbane
Cater Care Australia / Cater Care Services —Milton QLD
- $70,000 - $78,000 a year
- Full-time
- Hybrid work
Quick Apply
5d
Client Care Coordinator - Sunnybank
Neurosensory —Sunnybank QLD
- Full-time
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
FDC & IHC Administration Support
Uniting Church in Australia Queensland Synod —Deagon QLD
- Full-time
- Childcare
- Customer service
- Microsoft Office
Quick Apply
Project Coordinator
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
PATIENT EXPERIENCE COORDINATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Customer service
- Administrative experience
Non-Drive Shed Coordinator
Auto & General Holdings —Eagle Farm QLD
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
AskHR Coordinator
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Health insurance
- Employee assistance program
12d
Marketing Coordinator
Seasons —Brendale QLD
- Full-time
- Marketing
- Communication skills
- Marketing
9d
Shift Coordinator
BlueScope —Acacia Ridge QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
8d

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customer care coordinator jobs near kelvin grove qld

Order Management & Customer Experience Coordinator

Hyne Timber -
Port of Brisbane QLD

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Employee assistance program

Qualifications

CRM software
Customer service
SAP
Supply chain
ERP systems
Logistics
Microsoft Office
SAP ERP
Communication skills

Full Job Description

Own the customer journey from order to delivery
Work across Sales, Production & Logistics to keep orders moving
Make a real impact in a fast-paced, growing business

Your Next Role

We're looking for a Customer Experience Coordinator to join our team and play a key role in ensuring our customers receive a seamless experience from order through to delivery.

As the central point of coordination between customers and our internal teams, you'll manage the end-to-end order fulfilment process, ensuring orders are accurately processed, planned and delivered safely, accurately and on time.

Working closely with Sales, Production, Warehousing and Freight, you'll balance customer requirements, stock availability and operational priorities to keep orders moving and customers informed.

This is a hands-on, fast-paced role where your ability to communicate, problem solve, prioritise and build strong relationships will make a real difference to our customers and our business.

The role will be based at our Port of Brisbane site until April 2027, before relocating to our new combined office alongside Head Office in Murarrie.

Key Responsibilities

Manage customer orders from receipt and entry through to fulfilment and delivery.
Act as a trusted point of contact for customers and internal teams on all order-related enquiries.
Assess stock availability and coordinate stock allocation to support customer and business requirements.
Work closely with Sales, Production, Warehousing and Freight to prioritise and coordinate orders.
Proactively communicate with customers regarding order status, stock availability, delivery schedules and changes.
Identify and resolve customer and order issues quickly, escalating complex matters when required.
Balance competing customer and operational priorities while maintaining a high level of customer service.
Maintain accurate order and customer information across relevant systems.
Identify opportunities to improve processes and deliver a more efficient customer experience.
Demonstrate a genuine 'be of service' approach in everything you do.
Contribute to a workplace where everyone goes home in the same condition they came to work — safety before production.

About You

You're an organised, customer-focused professional who enjoys coordinating moving parts, solving problems and working with people across a business.

You'll bring:

Experience in customer service, order management, customer operations, logistics or supply chain.
Proven experience managing customer orders from receipt through to delivery.
Strong communication and stakeholder management skills, with the ability to build trusted relationships.
Excellent organisation and attention to detail, with the ability to manage competing priorities.
Strong problem-solving and decision-making skills, particularly when working under pressure.
An understanding of inventory, stock availability and allocation principles
Proficiency with ERP, CRM and Microsoft Office systems.
A genuine commitment to safety, teamwork and delivering an exceptional customer experience.

Desirable Experience

Experience in any of the following will be highly regarded:

Manufacturing, timber, building products or construction materials.
Inventory planning, warehousing or freight coordination.
SAP or similar ERP systems.
Sales order processing or customer account management.

About us

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry-leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence.

Why Hyne Timber?

As a Hyne Timber Team Member you will enjoy benefits such as:

Career Development
Rewarding work
People-focused Leadership
Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.
Above award wages.
Dollar matching to support your fundraising

Quick Apply

Refine Your Search

customer care coordinator jobs in kelvin grove qld

Order Management & Customer Experience Coordinator

HR / Office Coordinator

Regional Support Coordinator

Community Development Coordinator

Urgent Care Coordinator | Remote | Full Time

Support Coordinator / Psychosocial Recovery Coach (Entry-Level)

Scheduling Officer

Customer Service Coordinator

Treatment Coordinator | Patient Sales Consultant – Brisbane Valley

Family Engagement Coordinator

Supply Chain Planning Coordinator

People Services Coordinator - Brisbane

Client Care Coordinator - Sunnybank

FDC & IHC Administration Support

Project Coordinator

PATIENT EXPERIENCE COORDINATOR

Non-Drive Shed Coordinator

AskHR Coordinator

Marketing Coordinator

Shift Coordinator

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