In-Demand Family first care Jobs in Gold Coast, Qld

Front Desk & Patient Experience Lead
Broadbeach Orthodontics —Broadbeach QLD
- $30 - $42 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
Quick Apply
Lead Educator | Small, Nurturing Children's House
Hope Island Montessori —Hope Island QLD
- $40 - $45 an hour
- Part-time
- Experience working with children
- First Aid Certification
- In-person
Quick Apply
5d
Assistant Director After School Hours Care Service
Ashmore Primary P&C Association —Runaway Bay QLD
- From $60,000 a year
- Part-time
- Childcare
- CPR Certification
- Education
Quick Apply
10d
Spanish Speaking Female Disability Support Worker - Surfers Paradise
Mecura Pty Ltd —Surfers Paradise QLD
- $35 - $38 an hour
- Part-time
- Spanish
- CPR Certification
- Medication administration
- Travel reimbursement
Quick Apply
5d
Disability Support Worker (Casual)
LOJ Supports —Helensvale QLD
- From $45.28 an hour
- CPR Certification
- Casual pool
- First Aid Certification
- Paid training
Quick Apply
In home care educator-Currumbin, QLD
MIHELP- Montessori In Home Early Learning Professionals —Currumbin QLD
- $33 - $45 an hour
- Urgently hiring
- First Aid Certification
- Computer skills
- In-person
- Travel reimbursement
Quick Apply
Nursing Assistant - Southport
Estia Health —Southport QLD
- Part-time
- Computer skills
- Employee assistance program
- Gym membership
OSHC Casual Educator | Oxenford State School
Helping Hands —Oxenford QLD
- $33 - $47 an hour
- Morning shift
- Experience working with children
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Early Childhood Teacher (ANZSCO 241111)
Olsen Avenue Community Childrens Centre —Labrador QLD
- $79,000 - $90,000 a year
- Full-time
- Childcare
- First Aid Certification
- In-person
Quick Apply
13d
Wellbeing Carer
Bupa —Runaway Bay QLD
- Part-time
- First Aid Certification
Care Assistant - Residential Care
Ozcare —Labrador QLD
- Part-time
- First Aid Certification
- Computer skills
- Care plans
- Health insurance
- Employee assistance program
Youth Worker. Part-Time/Casual
Life Without Barriers —Gold Coast QLD
- $38.65 - $48.31 an hour
- Part-time
- CPR Certification
- Experience working with children
- First Aid Certification
OSHC Area Coordinator (Mobile) | Gold Coast/Logan Region
Junior Adventures Group —Gold Coast QLD
- Up to $43 an hour
- Part-time
- Childcare
- Communication skills
- Paid training
- Health insurance
Quick Apply
11d
Lifestyle Assistant | Aged Care
Infinite Aged Care —Ashmore QLD
- Part-time
- Hospitality
- CPR Certification
- First Aid Certification
- Employee assistance program
- Employee discount
11d
Disability Support Worker - Palm Beach
Mecura Pty Ltd —Palm Beach QLD
- $35 - $38 an hour
- Part-time
- CPR Certification
- Medication administration
- Administrative experience
- Travel reimbursement
Quick Apply
5d
Disability Support Worker
LOJ Supports —Helensvale QLD
- $75,000 - $85,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Care plans
- Paid training
Quick Apply
9d
Disability Support Worker (Casual)
Liorn Support and Care Services Pty Ltd —Gold Coast QLD
- $34 - $43 an hour
- Weekend availability
- First Aid Certification
- In-person
- Communication skills
Quick Apply
6d
Aged Care Worker
Right at Home Gold Coast —Gold Coast QLD
- $26.44 - $61.68 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Casual Educator
Busy Bees —Mermaid Waters QLD
- $38.71 - $47.68 an hour
- Part-time
- First Aid Certification
- Employee assistance program
Administration Officer (Early Learning) - Reedy Creek Campus
King's Christian College —Reedy Creek QLD
- Full-time
- Microsoft Word
- Childcare
- Microsoft Excel
9d

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Front Desk & Patient Experience Lead

Broadbeach Orthodontics
Broadbeach QLD

Quick Apply

Job Details

Permanent | Part-time
$30 - $42 an hour

Qualifications

Organisational skills
Front desk
Orthodontics
Communication skills

Full Job Description

Front Desk & Patient Experience LeadPermanent Part-Time | 3–4 Days Per Week

Broadbeach Orthodontics, Gold Coast

Help us create confident smiles from the moment our patients walk through the door.

At Broadbeach Orthodontics, we believe creating beautiful smiles starts with creating exceptional patient experiences. Every interaction matters, and we're looking for someone who shares our commitment to making every patient and family feel genuinely welcomed, valued, and cared for.

We're seeking an enthusiastic, organised, and people-focused Front Desk & Patient Experience Lead to become the heart of our practice. This is a hands-on role where you'll lead our front office, create a seamless patient journey, and help shape the warm, welcoming culture we're known for.

Orthodontic treatment is a journey, and our patients visit us regularly over many months, sometimes years. That's why we're looking for someone who understands the importance of building relationships, remembering the little details, and making every visit a positive experience.

This is more than a reception role. It's an opportunity to become an integral part of a close-knit team, with genuine career progression into a Practice Manager position as our practice continues to grow.

About the Role

As our Front Desk & Patient Experience Lead, you'll be the first smile our patients see and the reassuring voice they hear. You'll lead the day-to-day operation of our front office, coordinate the patient journey, and ensure every interaction reflects the caring, professional standards of Broadbeach Orthodontics.

Key Responsibilities

Welcome every patient and family with warmth, professionalism, and genuine care.
Lead the daily operation of our front office and reception.
Coordinate appointments and manage the clinical schedule efficiently.
Answer phone calls and patient enquiries with confidence, empathy, and professionalism.
Ensure every patient enjoys a seamless, personalised experience from their first enquiry through to the completion of treatment.
Process payments and maintain accurate patient records.
Support the clinical team with administrative and organisational tasks.
Identify opportunities to improve systems, workflows, and the overall patient experience.
Help foster a positive, supportive, and professional team culture.
Maintain a welcoming, organised, and beautifully presented reception environment.

About You

We're looking for someone who genuinely loves working with people and believes exceptional service is found in the little things.

You'll bring:

A warm, friendly, and professional manner.
A genuine passion for creating outstanding customer experiences.
A hospitality mindset you naturally make people feel welcome, comfortable, and valued.
Exceptional communication and relationship-building skills.
Strong organisational skills and attention to detail.
The ability to remain calm, positive, and solutions-focused in a busy environment.
Initiative, confidence, and a willingness to take ownership.
A collaborative approach and a desire to contribute to a positive workplace culture.

Previous experience in dental or orthodontics is highly regarded; however, we also welcome applicants from hospitality, premium retail, healthcare, or other customer-focused industries. We believe attitude, kindness, and a genuine passion for caring for people are just as important as experience.

What We Offer

Permanent part-time position (3–4 days per week).
Competitive remuneration based on experience.
A supportive, collaborative, and positive team environment.
Ongoing training, mentoring, and professional development.
Genuine career progression into a Practice Manager role.
The opportunity to work in a modern, well-established specialist orthodontic practice.
A workplace where your ideas, initiative, and contribution are genuinely valued.

Meet the Team

At Broadbeach Orthodontics, we're a close-knit team that genuinely enjoys coming to work each day and that includes our much loved resident Toy Cavoodle, Malachi.

Malachi is our unofficial Chief Happiness Officer, always ready to greet patients with a wagging tail and brighten everyone's day. If you're applying for this role, you'll need to be comfortable around dogs and happy to have a friendly four-legged colleague as part of your work family!

Why Join Broadbeach Orthodontics?

We don't just straighten teeth, we build confidence, create lasting relationships, and strive to make every patient feel comfortable and cared for throughout their orthodontic journey.

We're proud of our friendly, supportive culture and are looking for someone who shares our values of kindness, professionalism, teamwork, and excellence. If you're looking for a rewarding career where you can make a real difference in people's lives while growing into a leadership role, we'd love to hear from you.

Apply now by submitting your resume and a cover letter telling us why you'd be a great fit for the Broadbeach Orthodontics team. We can't wait to meet you and introduce you to Malachi!

Pay: $30.00 – $42.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

family first care jobs in gold coast, qld

Front Desk & Patient Experience Lead

Lead Educator | Small, Nurturing Children's House

Assistant Director After School Hours Care Service

Spanish Speaking Female Disability Support Worker - Surfers Paradise

Disability Support Worker (Casual)

In home care educator-Currumbin, QLD

Nursing Assistant - Southport

OSHC Casual Educator | Oxenford State School

Early Childhood Teacher (ANZSCO 241111)

Wellbeing Carer

Care Assistant - Residential Care

Youth Worker. Part-Time/Casual

OSHC Area Coordinator (Mobile) | Gold Coast/Logan Region

Lifestyle Assistant | Aged Care

Disability Support Worker - Palm Beach

Disability Support Worker

Disability Support Worker (Casual)

Aged Care Worker

Casual Educator

Administration Officer (Early Learning) - Reedy Creek Campus

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