In-Demand Sales account manager Jobs in Girraween, Nsw

Client Services Event Specialist - Global Growth Experiences Start up
ClassBento —Chatswood NSW
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
13d
Office Administrator / Sales Support Administration
MP Operations —Peakhurst NSW
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Account Manager
Evolution Skilled Solution —Blacktown NSW
- From $85,000 a year
- Full-time
- Sales
- Recruiting
- In-person
Quick Apply
Key Account Manager
Cleanaway —Erskine Park NSW
- Full-time
Account Manager
Opal. —Orchard Hills NSW
- Business development
- Time management
Business Development & Marketing Manager
Goodworks Project Pty Ltd —Chester Hill NSW
- $95,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
11d
Account Manager
CSR —Wetherill Park NSW
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
14d
Technical Sales Representative (Industrial Products)
Tenet Tech Pty Ltd —Silverwater NSW
- $85,000 - $95,000 a year
- Full-time
- Sales
- Engineering
- Electrical experience
Quick Apply
7d
Customer Relationship Manager - Area 2
NAPA Auto Parts —Wetherill Park NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
2d
Sales Effectiveness Manager
Kennards Hire —Seven Hills NSW
- Sales
- Salesforce
- Analysis skills
- Profit sharing
- Parental leave
14d
Key Account Manager
Senior Leadership InfraBuild —Glendenning NSW
- Full-time
- Management
- Communication skills
- Negotiation
- Health insurance
- Parental leave
Territory Account Manager
Opal. —Girraween NSW
- CRM software
- Sales
5d
Account Manager
AkzoNobel —Wetherill Park NSW
- CRM software
- Management
- Sales
- Employee assistance program
13d
Sales National Account Manager
Procter & Gamble —Blenheim Road NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Business
Commercial Manager
Mobile Experts —Castle Hill NSW
- From $120,000 a year
- Full-time
- Marketing
- Business development
- Analysis skills
Quick Apply
1d
Account Manager - Fire Protection Services
Katz Recruitment —Silverwater NSW
- $120,000 - $140,000 a year
- Full-time
- Sales
- Customer service
- Leadership
Quick Apply
9d
Manager - Sales
Nucleus Software —Parramatta NSW
- Sales
- Leadership
- Communication skills
Sales Manager
KG Talent —Wetherill Park NSW
- Full-time
- Sales
- Business development
- Manufacturing
Quick Apply
Account Manager
Coates Hire —Penrith NSW
- Full-time
- Construction
- Manufacturing
- Negotiation
- Parental leave
- Employee discount
Customer Relationship Manager
Motion Asia Pacific Pty Ltd —Kemps Creek NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply

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Client Services Event Specialist - Global Growth Experiences Start up

ClassBento -
Chatswood NSW

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
13 days ago

Qualifications

Multilingual
Customer service
Analysis skills
Zendesk
Data entry
Communication skills

Full Job Description

Client Services Event Specialist

Do you love customer service and have a passion for art, craft, and cooking experiences? We’re looking for an enthusiastic and articulate Client Services Event Specialist with strong people and account management skills to join our team in a hands-on role to make a meaningful impact.

About ClassBento

ClassBento is a community marketplace for fun workshops, activities, and leisure experiences, both in-person and online. We help people switch off, learn new skills, discover new passions, and improve their wellbeing.

In a world that’s more connected than ever, stress and burnout are on the rise. Our experiences give people the chance to slow down, get creative, and enjoy the simple pleasure of making something with their own hands. It’s meaningful work, and we’re proud of the impact we have on individuals, teams, and small businesses.

About the Role

This hands-on role is ideal for someone who genuinely loves customer service, account management, and helping others.

Your role will include day-to-day customer service tasks as well as managing our inbound private group request channels. You’ll spend roughly 50% of your time directly supporting our customers via phone and Zendesk, and 50% managing our group booking enquiries, ensuring an exceptional experience for customers, including corporate clients. A focus will be on nurturing relationships with our existing corporate clients as well as outreach to clients as required.

You’ll be joining a close-knit, high-growth team and will play a key role in shaping how our customers experience ClassBento. You will ensure that you consistently uphold high service standards across key customer touchpoints both internally and externally.

This is a full-time role (Monday to Friday) with some flexibility for the right person. The position is hybrid, requiring you to work from our Chatswood office 2–3 days per week.

Responsibilities

Group Booking Management: Oversee private group requests, ensuring they are handled promptly to maintain high conversion rates and drive revenue (corporate events and private celebrations).
Teacher Liaison: Ensure our teachers provide prompt, helpful responses to group booking enquiries.
Customer Support: Act as an intermediary to ensure customers have all the information they need to complete their bookings, including following up with them as needed to win sales.
Account Management: Nurture corporate accounts and identify/convert opportunities to sell our workshops and gift cards.
Inbound Customer Support: Deliver exceptional customer service across inbound channels, primarily email/Zendesk and phone, maintaining our 5-star average rating on Google and other platforms.
Conflict Resolution: Resolve queries and manage issues or conflicts with customers and teachers, with professionalism and empathy. Work closely with our account managers to find fair, win-win outcomes when issues arise.
Hit Performance KPIs: Demonstrate best practices across the team, ensuring SLAs and group request conversion metrics are consistently met.

Skills & Experience

Minimum of 2-3 years’ experience in a full time customer service and/or account management role.
Excellent verbal and written communication skills; enthusiastic, outgoing, and confident.
Adaptable & resilient: We are a rapidly growing company and you’ll need to be comfortable with change.
You need to be able to calmly handle challenging situations or conflict without letting it get you down.
Strong attention to detail and excellent time management - you don't drop the ball.
Growth-oriented, continually seeking better ways to solve problems and deliver results.
A supportive team player who enjoys working both in-person and remotely.
Comfortable with using software like Zendesk, Aircall and CRM systems.Growth-oriented, continually seeking better ways to solve problems, improve processes, and deliver results.

Cultural Fit

Open: You value feedback, love learning, and are committed to continuous improvement.
Conscientious: You take ownership, pride yourself on doing great work, and ensure you don’t let others down.
Caring: You build empathetic, professional relationships with colleagues and customers.

Nice to Have

Experience with B2B sales.
A genuine love for experiences, arts, and crafts.
Tech startup or online marketplace experience is a plus!

The Fun Stuff

Join a talented team making a genuine social impact.
Competitive salary package
$500 annual training budget.
$1,000 worth of ClassBento experiences each year.
Flexible office and remote work environment.
Supportive, positive workplace—rated 5 stars on Glassdoor and Indeed.
Opportunities to contribute to projects within the Customer
Service team and collaborate across other departments as the business grows.

Details

Job Type: Full-time
Location: Hybrid
Eligibility: Applicants must have full Australian working rights.
Salary: $65k - $75k plus super

Ready to make an impact? Apply now with a cover letter - we’d love to hear from you! (Applications with no cover letter will not be reviewed.)

Pay: $65,000.00 – $75,000.00 per year

Application Question(s):

Please include a covering letter, we will NOT review any application if this is not provided

Work Location: Hybrid remote in Chatswood NSW 2067

Quick Apply

Refine Your Search

sales account manager jobs in girraween, nsw

Client Services Event Specialist - Global Growth Experiences Start up

Office Administrator / Sales Support Administration

Account Manager

Key Account Manager

Account Manager

Business Development & Marketing Manager

Account Manager

Technical Sales Representative (Industrial Products)

Customer Relationship Manager - Area 2

Sales Effectiveness Manager

Key Account Manager

Territory Account Manager

Account Manager

Sales National Account Manager

Commercial Manager

Account Manager - Fire Protection Services

Manager - Sales

Sales Manager

Account Manager

Customer Relationship Manager

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