In-Demand Technical sales manager Jobs in Forrestfield, Wa

Service Delivery Manager - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
Lead - Business Development
Orica —Welshpool WA
- Full-time
- Sales
- Business development
- Leadership
Account Manager
ITW —Kewdale WA
- Full-time
- Construction site
- Sales
- Construction experience
Business Development Manager
Daltech —Redcliffe WA
- $175,000 - $195,000 a year
- Full-time
- CRM software
- Maintenance
- Business development
Digital Mission Lead
Vocus —Perth WA
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Parental leave
- Fuel discount
Quick Apply
Business Development Manager, WA/NT
Drivetrain Australia Pty Ltd —Welshpool WA
- Overtime
- Hybrid work
- Management
- Sales
- Microsoft Office
- Parental leave
10d
Business Development Manager - Minerals & Metals
Wood —Perth WA
- Full-time
- Hybrid work
- Leadership
- Employee assistance program
Business Development Director - Mining & Resources (Metals & Mining Operations)
EPAM Systems, Inc. —Perth WA
- Sales
- Business development
- Bachelor's degree
Service Manager
Epiroc —Perth WA
- Customer service
- Leadership
- Communication skills
10d
Business Development Manager
DuluxGroup —Perth WA
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Business Development (Perth)
NHP —Perth WA
- Full-time
- CRM software
- Sales
- Electrical experience
- Health insurance
- Parental leave
Quick Apply
11d
Regional Manager - Pilbara
Weir Group —Hazelmere WA
- Full-time
- Sales
- Microsoft Office
- Presentation skills
7d
Service Delivery Manager
Axon —South Perth WA
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
14d
Building Estimator / Quantity Surveyor
Ausco Modular —Perth WA
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Wellness program
- Health insurance
Major Accounts Manager - Western Australia
Capral —Canning Vale WA
- Sales
- AI
Manufacturing Manager
Trelleborg Industrial Solutions - Fluid Handling Solutions —Kewdale WA
- Management
- ERP systems
- Administrative experience
- Health insurance
- Employee assistance program
10d
Business Development Manager (West)
Energy Power Systems Australia —Perth WA
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
Expression of Interest – Sales Professional | Modular Homes & Buildings
Remote Business Partner —Bibra Lake WA
- $52,880.00 - $142,694.08 a year
- Full-time
- Management
- Sales
- Business development
- Profit sharing
Quick Apply
1d
Business Development Manager
WesTrac —Guildford WA
- Monday to Friday
- CRM software
- Maintenance
- Business development
8d
Key Account Manager (Mining)
Victaulic —Perth WA
- Full-time
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance program

I want to receive the latest job alert for technical sales manager in forrestfield, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical sales manager jobs near forrestfield, wa

Service Delivery Manager - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

ConnectWise
ITIL Certification
System administration
Azure
Management
Customer service
Disaster recovery
IT support
ISO 27001
Cybersecurity
Leadership
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Reporting to the CEO, you will lead and develop the Service Desk, Onsite, Workshop, Escalations, and Monitoring & Automation teams, driving service excellence, operational performance and continuous improvement. This is a leadership-focused position, not a hands-on technical role, but your technical background will enable you to provide informed direction, coach your teams and maintain high service standards.

Responsibilities

Lead the Service Desk, Onsite, Workshop, Escalations and Monitoring & Automation functions.
Drive service performance by managing KPIs, SLAs, ticket quality and operational reporting.
Coach, mentor and develop Team Leaders and service staff through regular performance reviews and training plans.
Oversee ticket lifecycle management, resource allocation and service queue performance.
Act as the senior escalation point for client service issues, ensuring excellent customer outcomes.
Improve service processes, governance and operational consistency across the business.
Monitor workforce capacity, scheduling and service delivery performance.
Collaborate with Projects, Account Management, Sales and Technical teams to deliver seamless customer experiences.
Use operational data and reporting to identify trends, improve performance and implement continuous improvements.
Foster a culture of accountability, ownership and exceptional customer service.

Skills required

A minimum of 5’ years previous experience leading a Service Desk or Service Delivery function, ideally within a Managed Service Provider (MSP).
Strong technical background in IT support, infrastructure or systems administration.
Proven leadership experience managing managers and technical teams.
Experience managing SLAs, KPIs, service quality and operational performance.
Strong understanding of ticket lifecycle management, escalations and resource planning.
Excellent communication, coaching and stakeholder management skills.
Ability to analyse service metrics and implement measurable improvements.
Commercial awareness with an understanding of how service performance impacts business outcomes.

Desirable

Experience with ConnectWise Manage or similar PSA platforms.
ITIL certification or practical ITIL experience.
Microsoft, Azure, networking or cybersecurity certifications.
Experience managing multiple IT service functions within an MSP.
Knowledge of Microsoft 365, Azure, Windows Server, networking, cybersecurity, backup and disaster recovery solutions.
Experience working within ISO 27001-aligned environments.

Benefits

Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

technical sales manager jobs in forrestfield, wa

Service Delivery Manager - Newtrend IT

Lead - Business Development

Account Manager

Business Development Manager

Digital Mission Lead

Business Development Manager, WA/NT

Business Development Manager - Minerals & Metals

Business Development Director - Mining & Resources (Metals & Mining Operations)

Service Manager

Business Development Manager

Business Development (Perth)

Regional Manager - Pilbara

Service Delivery Manager

Building Estimator / Quantity Surveyor

Major Accounts Manager - Western Australia

Manufacturing Manager

Business Development Manager (West)

Expression of Interest – Sales Professional | Modular Homes & Buildings

Business Development Manager

Key Account Manager (Mining)

I want to receive the latest job alert for technical sales manager in forrestfield, wa

Related Searches

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected