In-Demand Part time customer service officer operations Jobs in Dulwich Hill Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Administration - Home Support Officer
Uniting —Leichhardt NSW
- Part-time
- Customer service
- Microsoft Office
- No degree
- Employee assistance program
11d
EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND NSW
Winc —Mascot NSW
- No weekends
- Hybrid work
- Hospitality
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Administration Officer – Accounts Background
Mercy Life & Property Care —Toongabbie NSW
- From $34 an hour
- Part-time
- Microsoft Excel
- Management
- Microsoft Office
Quick Apply
2d
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Administration Officer - Youth Health
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
1h
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Administration Officer Level 4 - Rostering Support Officer, Mental Health Services
Western Sydney Local Health District —Sydney NSW
- $39.43 - $40.33 an hour
- Overtime
- Microsoft Excel
- Office
- Microsoft Office
5d
Administration Officer
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Customer service
- Administrative experience
- Organisational skills
12d
Customer Liaison Officer
Transport For NSW —Burwood NSW
- $88,781 - $97,654 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
1d
Complaint Resolution Officer
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Case management
- In-person
4d
Rostering Officer position
Tree Of Goals Pty Ltd —Macquarie Fields NSW
- From $35 an hour
- Urgently hiring
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
13d
Admin Officer CHCK
Calvary Health Care Kogarah —South Sydney NSW
- Full-time
- Administrative experience
- Patient care
- Communication skills
- Parental leave
- Gym membership
7d
Customer Service Officer
Hoxton Wealth —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Financial services
Quick Apply
Administration Support Officer
Northline —Sydney NSW
- Full-time
- Microsoft Office
- Data entry
- Communication skills
Administration Officer (Lvl 2) - Fairfield Hospital - Casual
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $34.93 - $36.09 an hour
- Part-time
- Management
- Customer service
- Administrative experience
- Annual leave
- Parental leave
4d
Administration Officer Level 3 Outpatients Department
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Management
- Customer service
- Microsoft Office
13d
Customer and Partner Services Officer
Bank of Queensland —Sydney NSW
- Full-time
- Financial services
- Parental leave
- Employee assistance program
5d
Administrative / Employment Support Officer (Warehouse)
Achieve Australia —Newington NSW
- Full-time
- In-person
- Annual leave
- On-the-job training
Administration Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $34.93 - $36.09 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

part time customer service officer operations jobs in dulwich hill nsw

Part Time Customer Service Officer - Operations

Administration - Home Support Officer

EXPRESSION OF INTEREST - CUSTOMER SERVICE OFFICER - INBOUND NSW

Administration Officer – Accounts Background

Customer Support & Administration Officer - Allied Health Practice

Administration Officer - Youth Health

Freight Air Cargo Examination Officer - Sydney

Administration Officer Level 4 - Rostering Support Officer, Mental Health Services

Administration Officer

Customer Liaison Officer

Complaint Resolution Officer

Rostering Officer position

Admin Officer CHCK

Customer Service Officer

Administration Support Officer

Administration Officer (Lvl 2) - Fairfield Hospital - Casual

Administration Officer Level 3 Outpatients Department

Customer and Partner Services Officer

Administrative / Employment Support Officer (Warehouse)

Administration Officer

I want to receive the latest job alert for part time customer service officer operations in dulwich hill nsw

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