Winc is one of Australia's leading workplace solutions companies, trusted by over 100,000 workplaces to deliver essentials their teams need to work, from office supplies and technology to safety, furniture, and print.
Our Customer Experience team is the beating heart of the business, and our world-class NPS (70%+) score reflects the quality, care, and professionalism of our people.
As part of the team, you’ll support customers and internal stakeholders across phone, live chat, and email, helping deliver effortless customer experiences every day.
This is a Monday to Friday, office-based role with a hybrid working arrangement, including one work-from-home day per week, as well as public holidays aligned to your respective state. No weekend shifts or late nights.