Coordinate critical rostering and workforce support across Mental Health Services
Use HealthRoster, StaffLink, ROB and HPECM to maintain accurate workforce data
Join a collaborative team supporting staff, recruitment and quality patient care
Manage complex rostering, payroll and recruitment support while building strong workforce relationships across Mental Health Services.
Employment Type: Temporary Part Time (up to 12th February 202
Position Classification: Administration Officer Level 4
Remuneration: $39.43 - $40.33 per hour
Hours Per Week: 28
Location: Cumberland
Where you'll be working
Based at Cumberland Hospital, North Parramatta, you'll join Western Sydney Local Health District (WSLHD) at NSW’s largest and Australia’s oldest mental health facility. You’ll play a key administrative role supporting the Nursing Resource Unit and workforce operations across Mental Health Services.
Be part of a service delivering primary, secondary and tertiary mental health care to local and broader communities.
Work alongside experienced Roster Creators, Roster Managers, Nurse Managers, NUMs and recruitment teams.
Contribute to a culture built on Collaboration, Openness, Respect and Empowerment (CORE).
Support a service committed to innovation, professional growth and high-quality, person-centred care.
Be part of the broader transformation of mental health services, including the major new Integrated Mental Health Complex at Westmead.
What you'll be doing
As the Rostering Support Officer, you’ll provide high-quality, client-focused administrative and workforce support, helping ensure accurate rosters, payroll information and recruitment processes across Mental Health Services.
Manage accurate and timely rostering data, adjustments and workforce information using HealthRoster and StaffLink, ensuring roster and payroll requirements are met.
Coordinate daily staffing requirements with Roster Creators, Roster Managers, Nurse Managers and NUMs, including the allocation of casual and overtime resources where approved.
Monitor roster practices, identify errors and provide timely advice to minimise impacts on payroll and staffing.
Support recruitment activities including interviews, applicant enquiries, document management, ROB administration and maintaining registration and WWCC records.
Build trusted relationships with staff and key stakeholders while managing competing priorities, confidential information and multiple deadlines in a fast-paced environment.
Ready to make a difference?
Bring your administration, rostering and workforce expertise to a team where your work directly supports the people delivering mental health care across Western Sydney. Join Western Sydney Local Health District and build a career where you can grow, contribute and make a meaningful difference. Apply today.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Proven ability to provide administrative support in the provision of a customer focused service within a busy office environment.
Demonstrated experience in administration of staff rostering practices with exposure to or experience in use of the HealthRoster payroll rostering system, Microsoft Office, Excel and recruitment databases.
Demonstrated experience in managing payroll and rostering queries and processes, NSW Health industrial awards, policies and procedures.
Ability to demonstrate excellent communication skills including spelling, grammar, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
Strong organisational skills and ability to meet deadlines, work well under pressure and manage communications.
Demonstrated ability to work under limited supervision and guidance to undertake a diverse range of tasks which may be complex in nature and require judgement in a high volume work environment.
Demonstrated knowledge of Awards and Agreements pertaining to Rostering Best Practice Guidelines and Recruitment processes.
Demonstrated ability to work autonomously and as an effective member of a team with minimal supervision.
Requisition ID: REQ680973
Applications Close: 10th September 2026
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Explore the selection process, employment checks, outcomes and notifications.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.
