Make a positive difference in the lives of young people
Diverse administration and reception role in a supportive team
Join a multidisciplinary health service focused on youth wellbeing
Manage reception, coordinate vital administration services and create positive experiences for young people accessing specialist youth health care.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 per hour
Hours Per Week: 8 (Fridays only)
Location: Western Area Adolescent Team
Where you'll be working
The Western Area Adolescent Team provides specialised youth health services that support the health and wellbeing of young people across Western Sydney. As part of a collaborative multidisciplinary team, you will be the welcoming face and voice of the service, helping young people, families, community members and healthcare professionals access the support they need.
In this role you'll enjoy:
- Being part of a passionate team dedicated to improving youth health outcomes
- Working in a welcoming, inclusive and community-focused environment
- Building valuable healthcare administration and customer service skills
- Collaborating with clinicians, allied health professionals and support staff
- Contributing to a service committed to quality improvement and person-centred care
What you'll be doing
As the Administration Officer, you will play a pivotal role in ensuring the smooth day-to-day operation of Youth Health Services. You will provide professional reception, switchboard and administrative support while maintaining accurate health records and delivering exceptional customer service to a diverse range of stakeholders.
Key responsibilities include:
- Delivering high-quality reception services and managing a busy switchboard as the first point of contact for clients, families and visitors
- Coordinating appointments, maintaining correspondence, preparing documentation and providing administrative support to multidisciplinary teams
- Managing client health records, data entry and record systems in accordance with NSW Health policies and confidentiality requirements
- Supporting operational functions including ordering supplies, fleet-related administration, work requests and general office coordination
- Contributing to quality improvement initiatives, team activities and the ongoing delivery of safe, efficient and responsive youth health services
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
1. Previous reception and customer service experience and hold or willing to undertake a Cert III in Health Administration
2. Demonstrated professional communication skills written and verbal
3. A commitment to working with young people and their families
4. Demonstrated excellent computer skills with strong processing and data systems experience
5. Excellent administration skills including filing, minute taking agenda preparation and photocopying
6. An ability to work both independently as well as in a team
7. Well-developed organizational skills, using time management strategies
8. Hold a current drivers licence valid in Australia and willingness to use for work purposes.
Requisition ID: REQ679019
Applications Close: 16th September 2026
Need more information?
- about applying for this position.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Graeme Pringle on [email protected] or on 0434 075 577.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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